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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Justgivememypodcast
  • Casual Listener
  • 11076 Views
  • 74 replies
  • 9 likes
  • Other
  • 11076 Views
  • 74 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20277 Views
  • 9 replies
  • 2 likes
  • Other
  • 20277 Views
  • 9 replies
  • 2 likes

Spotify can't play this right now. Why not?

PlanPremiumCountry United States of AmericaDeviceDesktop ComputerOperating SystemWindows 8.1 My Question or Issue I'm trying to listen to a song, it's actually a rendition of a song made by another artist. I've listened to it before, but I can't list...

  • Newbie
  • Plan Premium Country  United States of America Device Desktop Computer Operating System Windows 8.1   My Question or Issue  I'm trying to listen to a song, it's actually a re...
  • Radekal
  • Newbie
  • 66065 Views
  • 46 replies
  • 18 likes
  • Other
  • 66065 Views
  • 46 replies
  • 18 likes

Spotify 2018 Statistik

Is it still possible to see my Spotify 2018 Analytics/Statistics.If I used the Spotify Wrapped Link, it show me only 2 Playlist, with my top Tracks, and other unlisten music. So is that still possible? Or not anymore Nochmal in Deutsch:Kann ich meine...

  • Newbie
  • Is it still possible to see my Spotify 2018 Analytics/Statistics. If I used the Spotify Wrapped Link, it show me only 2 Playlist, with my top Tracks, and other unlisten music. So is that still possi...
  • Brunelicia
  • Community Legend
  • 1637 Views
  • 1 replies
  • 0 likes
  • music
  • 1637 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant play music

My question and issueI have spotify installed on my galaxy s8 and my ps4 proToday when i went to game on my ps4 the songs i pressed to play just played 2 seconds then it goes on pouse and when i press the triangle button (play/pouse) it plays for 2 s...

  • Newbie
  • My question and issue I have spotify installed on my galaxy s8 and my ps4 pro Today when i went to game on my ps4 the songs i pressed to play just played 2 seconds then it goes on pouse and when i ...
  • TYZ_Momoy
  • Regular
  • 587 Views
  • 2 replies
  • 0 likes
  • Samsung
  • 587 Views
  • 2 replies
  • 0 likes

Adjust the sound quality in the Sky receiver

PlanPremiumCountryGermany DeviceSky Go My Question or IssueHow can I change the sound quality in the Spotify app on my Sky Go receiver? I can't find a menu item there for this setting. GreetingRolf

  • Newbie
  • Plan Premium Country Germany  Device Sky Go     My Question or Issue How can I change the sound quality in the Spotify app on my Sky Go receiver? I can't find a menu item ther...
  • Nico
  • Community Legend
  • 745 Views
  • 1 replies
  • 0 likes
  • Other
  • 745 Views
  • 1 replies
  • 0 likes

Web player nonfunctional for 2 days now

What's the deal with the web app? Yesterday, it took multiple attempts to log in, and once in no songs would play (would stay at 0:00). Trying other browsers did nothing. Now today, its attempting to play songs at instantly advancing to the next one ...

  • Regular
  • What's the deal with the web app?  Yesterday, it took multiple attempts to log in, and once in no songs would play (would stay at 0:00).  Trying other browsers did nothing.  Now today,...
  • Nico
  • Community Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 380 Views
  • 1 replies
  • 0 likes

Ps4 app

Hi,i can't control the app on ps4 with my phone.they are in the same LAN but the phone is connected by Wi-Fi,and ps4 by cable.

  • Newbie
  • Hi,i can't control the app on ps4 with my phone.they are in the same LAN but the phone is connected by Wi-Fi,and ps4 by cable.
  • Nico
  • Community Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

When I try send a link of my playlist it goes to an outdated version of the playlist?

I have been trying to send a link of a spotify playlist I made to someone via copying the link and pasting in an email. However, when I click this link it sends me to an old version of the playlist. I have changed the name of the playlist and added m...

  • Newbie
  • I have been trying to send a link of a spotify playlist I made to someone via copying the link and pasting in an email. However, when I click this link it sends me to an old version of the playlist. ...
  • Nico
  • Community Legend
  • 799 Views
  • 1 replies
  • 0 likes
  • 799 Views
  • 1 replies
  • 0 likes

Spotify Connect

The Web Player every once in a while connects to a device that doesnt show up, and I cannot turn it off. I have logged out & unsynced all devices. I dont know what else to do.

  • Newbie
  • The Web Player every once in a while connects to a device that doesnt show up, and I cannot turn it off. I have logged out & unsynced all devices. I dont know what else to do.
  • Nico
  • Community Legend
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Spotify on PS4

Hello, My tv and PS4 seem to be fine, the audio is working and all. But when I start the Spotify app and I start a song, there is no sound coming out of the tv? How do I fix this? Thanks in advance

  • Newbie
  • Hello,   My tv and PS4 seem to be fine, the audio is working and all. But when I start the Spotify app and I start a song, there is no sound coming out of the tv? How do I fix this?   T...
  • Nico
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

An add keeps stopping spotify from working

I've got this problem like two days now. The problem is that spotifys own add keeps stopping my spotify from working. I've tried turning my tablet off when the add comes because only closing the app does not work. But even when i turn off my tablet a...

  • Newbie
  • I've got this problem like two days now. The problem is that spotifys own add keeps stopping my spotify from working. I've tried turning my tablet off when the add comes because only closing the app ...
  • Nico
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 336 Views
  • 1 replies
  • 0 likes

Web Player is locked

Logged onto Web Player this morning, only to find out that 'Spotify Connect' is now in full-force blocking me from using Web Player because I am supposedly 'listening on my iPhone'...I tried logging off from my phone, removing Spotify from it, re-ins...

  • Newbie
  • Logged onto Web Player this morning, only to find out that 'Spotify Connect' is now in full-force blocking me from using Web Player because I am supposedly 'listening on my iPhone'... I tried loggin...
  • Nico
  • Community Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 387 Views
  • 1 replies
  • 0 likes

Songs offline

I had a problem. I have an offline premium account, and I really want to listen to a song offline. When im online then I'm able to listen, but as soon as I go offline, the song just sits at 0:00 and it doesnt start, but the other ones do start.

  • Newbie
  • I had a problem. I have an offline premium account, and I really want to listen to a song offline. When im online then I'm able to listen, but as soon as I go offline, the song just sits at 0:00 and ...
  • Nico
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Can't Play Spotify on PS4

When I try to use the Spotify application, it doesn't let me, citing an error connecting to the PlayStation Network even though I'm connected to the Internet and said Internet works fine on my PS4 and all other devices. If I try to refresh under the ...

  • Music Fan
  • When I try to use the Spotify application, it doesn't let me, citing an error connecting to the PlayStation Network even though I'm connected to the Internet and said Internet works fine on my P...
  • Nico
  • Community Legend
  • 1031 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1031 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Video unavailable

PlanFreeCountry CanadaDeviceiPhone 7+, Windows 10 laptopOperating SystemiOS 12, Windows 10 My Question or IssueI'm constantly getting "We're not able to play this video in your current location" errors and playback is stopped. Then I have to skip to ...

  • Casual Listener
  •   Plan Free Country  Canada Device iPhone 7+, Windows 10 laptop Operating System iOS 12, Windows 10   My Question or Issue I'm constantly getting "We're not able to play thi...
  • ionmang20
  • Casual Listener
  • 1594 Views
  • 2 replies
  • 0 likes
  • Other
  • 1594 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music constantly stopping everyday 1 second

PlanFreeCountry Czech RepublicDevicePlayStation 4, Samsung Smart TVOperating SystemPS4 OS, Tizen My Question or IssueHello Spotify, I have a problem since today re-login. All my saved music is stopping each 1 second. Tested on mentioned devices. Coul...

  • Regular
  • Plan Free Country  Czech Republic Device PlayStation 4, Samsung Smart TV Operating System PS4 OS, Tizen   My Question or Issue Hello Spotify,   I have a problem since today...
  • Peter
  • Spotify Legend
  • 1001 Views
  • 3 replies
  • 2 likes
  • Samsung
  • 1001 Views
  • 3 replies
  • 2 likes

Ps4 keeps pausing music

PlanFreeCountry IrelandDevicePlaystation 4 (PS4)Operating Systemwhatever the PS4 runs on so I have had this issue where when I play a song every 2-3 seconds it pauses the current song. this is quite annoying and I tried uninstalling Spotify for PS4 a...

  • Casual Listener
  • Plan Free Country  Ireland Device Playstation 4 (PS4) Operating System whatever the PS4 runs on  so I have had this issue where when I play a song every 2-3 seconds it pauses the cu...
  • user-removed
  • Not applicable
  • 16077 Views
  • 46 replies
  • 18 likes
  • PlayStation
    Sony
  • 16077 Views
  • 46 replies
  • 18 likes

Spotify Webplayer won't play because it says I'm connected on my iPhone

I have tried logging out of all devices, switching devices on the webplayer, clearing my cache and cookies, using a different internet browser - NOTHING will work. So now I can't play music on my computer at work and it is driving me crazy. Any sugge...

  • Newbie
  • I have tried logging out of all devices, switching devices on the webplayer, clearing my cache and cookies, using a different internet browser - NOTHING will work. So now I can't play music on my com...
  • Nico
  • Community Legend
  • 552 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 552 Views
  • 1 replies
  • 0 likes

Private playlist showing on profile

Hello, everyone I've a got a private playlist, although I realized that it shows up for another users, in my public profile (a friend searched for my profile and noticed that). I don't want it, but I tried everything and nothing helped. Anyone knows ...

  • Newbie
  • Hello, everyone    I've a got a private playlist, although I realized that it shows up for another users, in my public profile (a friend searched for my profile and noticed that). I ...
  • Nico
  • Community Legend
  • 418 Views
  • 1 replies
  • 0 likes
  • Other
  • 418 Views
  • 1 replies
  • 0 likes

Unable to share on Twitter

Recently I closed my Twitter account and opened a new one,I used to could share songs directly on Twitter and my Twitter and Spotify accounts were connected. I can't see my Spotify account in Twitter's applications section. I read some old topics and...

  • Newbie
  • Recently I closed my Twitter account and opened a new one,I used to could share songs directly on Twitter and my Twitter and Spotify accounts were connected. I can't see my Spotify account in Twitter...
  • Nico
  • Community Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Iframe in Wordpress generate 2 google analytics code

Hello, copying the playlist url in a page editor of Wordpress automatically shows the web player. Good! But my Google Analytics tells me that there are 2 Google Analytics with the same ID. Both rendered in the spotify Widget, so my GA tells me that t...

  • Casual Listener
  •   Hello, copying the playlist url in a page editor of Wordpress automatically shows the web player. Good!  But my Google Analytics tells me that there are 2 Google Analytics with the same...
  • 530 Views
  • 0 replies
  • 1 likes
  • Other
  • 530 Views
  • 0 replies
  • 1 likes