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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • dan_kwc2000
  • Regular
  • 17555 Views
  • 109 replies
  • 11 likes
  • Other
  • 17555 Views
  • 109 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21489 Views
  • 9 replies
  • 2 likes
  • Other
  • 21489 Views
  • 9 replies
  • 2 likes

doesn’t play ONE song

PlanPremiumCountry The NetherlandsDeviceiPhone 6 My Issue: I wanted to play the song ‘queen’ by History, but it won’t play. It does play all other songs. I would like to know if anyone knows why it doesn’t play that song.

  • Newbie
  • Plan Premium Country  The Netherlands Device iPhone 6   My Issue:  I wanted to play the song ‘queen’ by History, but it won’t play. It does play all other songs. I would like t...
  • Nico
  • Community Legend
  • 512 Views
  • 1 replies
  • 0 likes
  • Other
  • 512 Views
  • 1 replies
  • 0 likes

Spotify randomly plays on Denon CEOL

PlanFreeCountryUKDeviceDenon CEOL RCD9. Operating System My Question or IssueMy Denon CEOL has the ability to play directly from Spotify (using Connect?). However this requires Spotify Premium. I have Spotify Free, therefore CANNOT use Spotify to pla...

  • Casual Listener
  •   Plan Free Country UK Device Denon CEOL RCD9.  Operating System   My Question or Issue My Denon CEOL has the ability to play directly from Spotify (using Connect?). However ...
  • 1123 Views
  • 0 replies
  • 0 likes
  • Connect
    Denon
  • 1123 Views
  • 0 replies
  • 0 likes

Premium Question

If I purchase Spotify Premium, will I be able to access the offline features on my Chromebook and Roku tv, if my internet is down?

  • Casual Listener
  • If I purchase Spotify Premium, will I be able to access the offline features on my Chromebook and Roku tv, if my internet is down?
  • Bethany_Dawn
  • Community Legend
  • 458 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 458 Views
  • 1 replies
  • 0 likes

Como funciona lista de favoritas no se eliminan las canciones

que tal no entiendo como funciona la lista de favoritos en la nueva actualizacion, en la aterior solo se presionaba el corazon y aparecian en la lista se quitaba el corazon y se iban ahora no entiendo como funciona la cruz y la paloma quito la paloma...

  • Newbie
  • que tal no entiendo como funciona la lista de favoritos en la nueva actualizacion, en la aterior solo se presionaba el corazon y aparecian en la lista se quitaba el corazon y se iban ahora no entiend...
  • 593 Views
  • 0 replies
  • 0 likes
  • music
  • 593 Views
  • 0 replies
  • 0 likes

Hacked account?

I have a premium account. Recently songs I know I've never listened to has appeared in my "heavy rotation" section. Tonight, while listening to podcast while going to sleep, my Android app stopped the podcast and started to play music from random "ne...

  • Newbie
  • I have a premium account. Recently songs I know I've never listened to has appeared in my "heavy rotation" section. Tonight, while listening to podcast while going to sleep, my Android app stopped th...
  • Noah
  • Spotify Star
  • 845 Views
  • 3 replies
  • 0 likes
  • Other
  • 845 Views
  • 3 replies
  • 0 likes

E gift card

Hi, are e gift cards not available in the uk anymore? Ive looked everywhere on the site and the page usually used to purchase them just says page not available or something like that.

  • Casual Listener
  • Hi, are e gift cards not available in the uk anymore? Ive looked everywhere on the site and the page usually used to purchase them just says page not available or something like that.   
  • Furious666
  • Casual Listener
  • 650 Views
  • 2 replies
  • 0 likes
  • Other
  • 650 Views
  • 2 replies
  • 0 likes

Superuser Contribution J. Cole explicit songs issue

PlanPremiumCountry United StatesDeviceSamsung Galaxy S7 My Question or Issue J. Cole's album, 2014 Forest Hills Drive, although clearly marked explicit, play the clean version when I'm listening on my phone. Strangely, when I'm listening to the same ...

  • Newbie
  • Plan Premium Country  United States Device Samsung Galaxy S7   My Question or Issue  J. Cole's album, 2014 Forest Hills Drive, although clearly marked explicit, play the clean ...
  • Guido
  • Spotify Legend
  • 4686 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 4686 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recommended songs list suggesting explicit songs to child with only kids songs ever saved

We have Spotify for Family and I am setting up my son an account from brand new so he has a curated list of music to play. I cant turn off recommended songs so I hoped only inputting clean music would help. Nothing has been 'played', and I am creatin...

  • Newbie
  • We have Spotify for Family and I am setting up my son an account from brand new so he has a curated list of music to play. I cant turn off recommended songs so I hoped only inputting clean music woul...
  • Guido
  • Spotify Legend
  • 877 Views
  • 1 replies
  • 0 likes
  • Other
  • 877 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing music with artists

Premium accountiphone 8 I recently attended a concert and one of the artists asked for me to share my playlists with them. Found them on Spotify and followed them but can’t find a way to share my playlists. Need to know if it’s possible, and if so, h...

  • Casual Listener
  • Premium account iphone 8   I recently attended a concert and one of the artists asked for me to share my playlists with them. Found them on Spotify and followed them but can’t find a way to s...
  • Guido
  • Spotify Legend
  • 771 Views
  • 3 replies
  • 0 likes
  • music
  • 771 Views
  • 3 replies
  • 0 likes

Superuser Contribution JBL Link View not playing Spotify Playlists as requested

I recently purchased a JBL Link View speaker and when I Chromecast to it from Spotify on my Samsung S9 it does not play my my playlist in a Shuffled fashion and tends to play them in a group of "Artists" or Genres". If I reopen the playlist and Shuff...

  • Newbie
  • I recently purchased a JBL Link View speaker and when I Chromecast to it from Spotify on my Samsung S9 it does not play my my playlist in a Shuffled fashion and tends to play them in a group of "Arti...
  • Guido
  • Spotify Legend
  • 1574 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 1574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song playback stops in the middle

PlanPremiumCountryIrelandDeviceDesktopOperating SystemRodete Debian (4.18.10-1rodete2)BrowserGoogle Chrome Version 72.0.3626.119 (Official Build) (64-bit) My Question or IssueThe song "Venom of Venus" by Powerwolf (album: https://open.spotify.com/alb...

  • Casual Listener
  • Plan Premium Country Ireland Device Desktop Operating System Rodete Debian (4.18.10-1rodete2) Browser Google Chrome Version 72.0.3626.119 (Official Build) (64-bit)   My Question or Is...
  • Guido
  • Spotify Legend
  • 673 Views
  • 3 replies
  • 0 likes
  • 673 Views
  • 3 replies
  • 0 likes

Superuser Contribution problem with windows phone

PlanPremiumCountry UKDeviceWindows phoneOperating SystemWindows 10 My Question or Issue I am unable to search for artists or songs. I understand that support for Windows is ending and some functionality is being withdrawn but this seems a pretty basi...

  • Newbie
  • Plan Premium Country  UK Device Windows phone Operating System Windows 10   My Question or Issue  I am unable to search for artists or songs. I understand that support for Wi...
  • Guido
  • Spotify Legend
  • 513 Views
  • 1 replies
  • 0 likes
  • Other
  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution Low music quality even after setting high standars

Very Low music quality(music quality standards are set to very high and not auto) when compared to amazon music. I expected Spotify to be better than other music streaming apps.

  • Casual Listener
  • Very Low music quality(music quality standards are set to very high and not auto) when compared to amazon music. I expected Spotify to be better than other music streaming apps.
  • Guido
  • Spotify Legend
  • 1198 Views
  • 5 replies
  • 0 likes
  • Other
  • 1198 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify not showing any options on Samsung Gear Sport

Hi everyone. I recently bought a Samsung gear sport and tried to install and login to Spotify on it. Firstly, the login was very hard, but I used the same process to login to a TV: I started Spotify on my phone, clicked on "listen on other devices" a...

IMG_20190226_211417938.jpg IMG_20190226_211417938.jpg
  • Casual Listener
  • Hi everyone.   I recently bought a Samsung gear sport and tried to install and login to Spotify on it. Firstly, the login was very hard, but I used the same process to login to a TV: I started...
  • Guido
  • Spotify Legend
  • 818 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 818 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify on Sonos in India

PlanPremiumCountry India DeviceMotorolaOperating System Android Oreo My Question or IssueWith today's launch in India, I have taken a premium subscription to play Spotify Connect via my Sonos speakers. While the speakers are seen when available devic...

  • Casual Listener
  • Plan Premium Country India   Device Motorola Operating System Android Oreo   My Question or Issue With today's launch in India, I have taken a premium subscription to pla...
  • Guido
  • Spotify Legend
  • 1234 Views
  • 4 replies
  • 1 likes
  • 1234 Views
  • 4 replies
  • 1 likes

Discover Weekly Playlist includes a lot of songs I Have saved.

PlanPremiumCountryUnited StatesDevice(iPhone 8 Plus)Operating Systemios 12.1.4My Question or IssueFor the last three weeks, more than half of the songs on my Discover Weekly Playlists have been songs I either have or had saved in my songs library. I ...

  • Newbie
  • Plan Premium Country United States Device (iPhone 8 Plus) Operating System ios 12.1.4 My Question or Issue For the last three weeks, more than half of the songs on my Discover Weekly...
  • 336 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 336 Views
  • 0 replies
  • 0 likes

“The playlist is empty” on Roku

PlanPremiumCountry USADeviceRokuTV 3Operating System My Question or Issue My playlists are fully populated on all other devices. On Roku, the playlists show the number of songs (e.g. 70 songs) but then I get the error message “The playlist is empty” ...

  • Casual Listener
  • Plan Premium Country  USA Device RokuTV 3 Operating System   My Question or Issue   My playlists are fully populated on all other devices.  On Roku, the playlists show t...
  • Nico
  • Community Legend
  • 1045 Views
  • 3 replies
  • 0 likes
  • Other
  • 1045 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Dislike a song in Daily Mix

PlanPaid/FamilyCountryUSA/Belarus Device(Lenovo Yoga 710, Galaxy S7 Edge)Operating System(Windows 10, Android something) My Question or IssueExample Scenario: A song plays in my Daily Mix 6, and I click "Don't play this song," because I don't think i...

  • Newbie
  •   Plan Paid/Family Country USA/Belarus  Device (Lenovo Yoga 710, Galaxy S7 Edge) Operating System (Windows 10, Android something)   My Question or Issue Example Scenario: A&...
  • Jemi
  • Spotify Legend
  • 1668 Views
  • 1 replies
  • 0 likes
  • music
  • 1668 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am unable to find repeat button in the app

PlanFreeCountry IndiaDeviceNokia 2.1Operating System Android Pie My Question or Issue I couldn't find the repeat button while playing single song... That's why I have to push play button for repetition of songs.

  • Newbie
  • Plan Free Country  India Device Nokia 2.1 Operating System  Android Pie   My Question or Issue  I couldn't find the repeat button while playing single song... That's why...
  • Jemi
  • Spotify Legend
  • 533 Views
  • 1 replies
  • 0 likes
  • Other
  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs will not play/show up

PlanFreeCountry USADevicePCOperating SystemWindows 10 My Question or Issue This issue originally started when I was wanting to listen to a new album by one of my favourite band. I went to add it as its own playlist but it would add the songs. So I se...

  • Newbie
  • Plan Free Country  USA Device PC Operating System Windows 10   My Question or Issue  This issue originally started when I was wanting to listen to a new album by one of my fa...
  • Jemi
  • Spotify Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • Other
  • 414 Views
  • 1 replies
  • 0 likes