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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • MovingOnToaCompetito
  • Casual Listener
  • 17386 Views
  • 108 replies
  • 11 likes
  • Other
  • 17386 Views
  • 108 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21446 Views
  • 9 replies
  • 2 likes
  • Other
  • 21446 Views
  • 9 replies
  • 2 likes

Solved!! Switching songs does not work using spotify connect

PlanPremium (family account)CountryGermany DeviceSamsung Galaxy Tab S2 running spotify Appconnected to Raspberry Pi 3B+ running Volumio with Spotify connect My Question or IssueHi,for hearing music I use a streaming client (volumio). This streaming c...

  • Casual Listener
  • Plan Premium (family account) Country Germany  Device Samsung Galaxy Tab S2 running spotify App connected to Raspberry Pi 3B+ running Volumio with Spotify connect   My Question or I...
  • TheDwarf
  • Casual Listener
  • 6925 Views
  • 5 replies
  • 6 likes
  • Connect
  • 6925 Views
  • 5 replies
  • 6 likes

Empire of the Sun presale code

PlanPremiumCountry Usa Device(Samsung Galaxy 8+Operating System My Question or IssueHow does one get a spotify presale code? I'm interested in one for Empire of the Sun, but can't find anything. Please help!

  • Newbie
  •   Plan Premium Country Usa   Device (Samsung Galaxy 8+ Operating System   My Question or Issue How does one get a spotify presale code?   I'm interested in one for ...
  • Roxie777
  • Newbie
  • 1434 Views
  • 2 replies
  • 1 likes
  • Samsung
  • 1434 Views
  • 2 replies
  • 1 likes

Web Player Firefox

A web player is connected on my account and somtimes control my spotify. But I have any idea of where is open this web player. It seems to be a bot, because everytime, the same song is played... How can I refuse the access to this web player ? Thanks...

  • Newbie
  • A web player is connected on my account and somtimes control my spotify. But I have any idea of where is open this web player. It seems to be a bot, because everytime, the same song is played... &nb...
  • Nico
  • Community Legend
  • 675 Views
  • 1 replies
  • 1 likes
  • 675 Views
  • 1 replies
  • 1 likes

Spotify Web Player

I tried to play a song on my playlist, but it said the song was unavailable. So I made the playlist shuffle play, and the song played, but now the song has messed up my entire account so I can't play any music whatsoever! I've tried logging out and r...

  • Newbie
  • I tried to play a song on my playlist, but it said the song was unavailable. So I made the playlist shuffle play, and the song played, but now the song has messed up my entire account so I can't play...
  • Nico
  • Community Legend
  • 709 Views
  • 1 replies
  • 0 likes
  • 709 Views
  • 1 replies
  • 0 likes

Spotify web player doesn't work

When ever I log onto spotify web player it doesn't work at all but it can load the ads. I log onto different web browsers and yet the music doesn't play but the ads still pop up. So how do I get my music to play like it used to be able to do?

  • Newbie
  • When ever I log onto spotify web player it doesn't work at all but it can load the ads. I log onto different web browsers and yet the music doesn't play but the ads still pop up. So how do I get my m...
  • Nico
  • Community Legend
  • 556 Views
  • 1 replies
  • 0 likes
  • 556 Views
  • 1 replies
  • 0 likes

Offline wont work

When I'm at work, my spotify wont load ANY of my music. Now i take into account that my jobs internet may block spotify, however that doesn't explain why when i try to listen to it on my personal computer offline it doesn't work. I mean isn't that on...

  • Newbie
  • When I'm at work, my spotify wont load ANY of my music. Now i take into account that my jobs internet may block spotify, however that doesn't explain why when i try to listen to it on my personal com...
  • Nico
  • Community Legend
  • 722 Views
  • 1 replies
  • 0 likes
  • 722 Views
  • 1 replies
  • 0 likes

Playlists have disappeared

And there are some Christian Rock playlists in their place which I've never see before. Any idea how I can get my playlists back?

  • Newbie
  • And there are some Christian Rock playlists in their place which I've never see before. Any idea how I can get my playlists back?
  • Nico
  • Community Legend
  • 508 Views
  • 1 replies
  • 0 likes
  • 508 Views
  • 1 replies
  • 0 likes

Solved!! On The Web Player, A different song is playing than the one on the bottom

My player keeps saying I'm listening to one song but when I search up the lyrics - it's another song on the same album? It's really annoying me and I keep removing the wrong songs. Some help please? In the photo, I wasn't hearing "beibs in the trap" ...

  • Newbie
  • My player keeps saying I'm listening to one song but when I search up the lyrics - it's another song on the same album? It's really annoying me and I keep removing the wrong songs. Some help please?&...
  • Nico
  • Community Legend
  • 675 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 675 Views
  • 1 replies
  • 0 likes

Solved!! Spotify adds random songs to its playlists

PlanPremiumCountryMexico Device(iPhone 6s, MacBook Pro late 2013)Operating System(iOS 12.1.4, Mac OS Mojave 10.14.2) My Question or Issue Hi. I recently wanted to download the playlist Rock Classics made by Spotify. When trying to download it, I saw ...

  • Newbie
  • Plan Premium Country Mexico  Device (iPhone 6s, MacBook Pro late 2013) Operating System (iOS 12.1.4, Mac OS Mojave 10.14.2)   My Question or Issue  Hi. I recently wanted to d...
  • Nico
  • Community Legend
  • 1279 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 1279 Views
  • 1 replies
  • 0 likes

Playlist not showing songs (Songs not playing)

Hello, I have a Windows 10 and I use Spotify quite often. But I have been having this problem where my Spotify playlist on my laptop does not have any of the songs and even that I cannot play any songs. But the weird thing is that on my phone is that...

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  • Newbie
  • Hello, I have a Windows 10 and I use Spotify quite often. But I have been having this problem where my Spotify playlist on my laptop does not have any of the songs and even that I cannot play an...
  • Hydroq
  • Casual Listener
  • 4277 Views
  • 3 replies
  • 2 likes
  • music
    Other
  • 4277 Views
  • 3 replies
  • 2 likes

Spotify Ads messing up my playlist

I use Spotify for Chromebook (downloaded from the Google Play Store). When I'm playing a song and an ad for "FB- Android" comes up, it doesn't play and I can't continue the playlist without closing Spotify, restarting it, and then watching TWO ads. A...

  • Newbie
  • I use Spotify for Chromebook (downloaded from the Google Play Store). When I'm playing a song and an ad for "FB- Android" comes up, it doesn't play and I can't continue the playlist without closing S...
  • Nico
  • Community Legend
  • 1268 Views
  • 1 replies
  • 0 likes
  • 1268 Views
  • 1 replies
  • 0 likes

Songs unavailable

Does anyone no why these songs are blacked out, this album has been released today but i cant play the songs?

  • Newbie
  • Does anyone no why these songs are blacked out, this album has been released today but i cant play the songs?
  • Nico
  • Community Legend
  • 562 Views
  • 1 replies
  • 0 likes
  • 562 Views
  • 1 replies
  • 0 likes

My PS4 Spotify is being controlled.

I always use Spotify on my PS4 but how do I prevent others from changing the track on there using their devices such as iPhones. Other people can seemingly play any track on my PS4 with no problem at all. Help!

  • Newbie
  • I always use Spotify on my PS4 but how do I prevent others from changing the track on there using their devices such as iPhones. Other people can seemingly play any track on my PS4 with no problem at...
  • Nico
  • Community Legend
  • 600 Views
  • 1 replies
  • 0 likes
  • Connect
    PlayStation
    Sony
  • 600 Views
  • 1 replies
  • 0 likes

Spotify does not exist in my Samsung TV UN50J5300AGCDF

Hi,I own a Samsung TV Model: UN50J5300AGCDF (Short: J5300) As far as i know, this model uses the Orsay OS, but when I search for Spotify within Samsung Apps it doesn't exist. Is there any information about this?

  • Newbie
  • Hi, I own a Samsung TV Model: UN50J5300AGCDF (Short: J5300)   As far as i know, this model uses the Orsay OS, but when I search for Spotify within Samsung Apps it doesn't exist.   Is t...
  • Nico
  • Community Legend
  • 785 Views
  • 1 replies
  • 0 likes
  • 785 Views
  • 1 replies
  • 0 likes

Trouble on my PS4

I can't open Spotify on my PS4. After it loads it's says I'm offline but I have a wifi connection. Please help!

  • Newbie
  • I can't open Spotify on my PS4. After it loads it's says I'm offline but I have a wifi connection. Please help!
  • Nico
  • Community Legend
  • 698 Views
  • 1 replies
  • 0 likes
  • 698 Views
  • 1 replies
  • 0 likes

Playlist from Spotify Free dissappeared when upgrading to Spotify premium family

I recently signed up for Spotify Family and now my playlist from Spotify free is gone. Only an old one from 2013 with 9 songs is available. How can I find the other one?

  • Newbie
  • I recently signed up for Spotify Family and now my playlist from Spotify free is gone. Only an old one from 2013 with 9 songs is available. How can I find the other one?  
  • Nico
  • Community Legend
  • 694 Views
  • 1 replies
  • 0 likes
  • 694 Views
  • 1 replies
  • 0 likes

Spotify for Games Consoles

Every time I log in to my spotify account it says I have no internet connection, but I have full connection.. So I can't access any of my music anymore

  • Newbie
  • Every time I log in to my spotify account it says I have no internet connection, but I have full connection.. So I can't access any of my music anymore
  • Nico
  • Community Legend
  • 1335 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1335 Views
  • 1 replies
  • 0 likes

Cannot log into LG tv 42LN575V-ZE

Hi I can't seem to log in with the Spotify app on my LG tv 42LN575V-ZE. It says the username/password is incorrect. Is this TV the correct model to download Spotify thanks

  • Newbie
  • Hi I can't seem to log in with the Spotify app on my LG tv 42LN575V-ZE. It says the username/password is incorrect. Is this TV the correct model to download Spotify thanks
  • Nico
  • Community Legend
  • 778 Views
  • 1 replies
  • 0 likes
  • 778 Views
  • 1 replies
  • 0 likes

Webplayer not connecting to open.spotify.com

Hi guys, Since play.spotify.com redirects to open.spotify.com I can't access the Webplayer anymore. I tried clearing my cookies which shows the inlog screen, but afterwards it goes to open.spotify.com and I can't connect to the server. Already tried ...

Schermafbeelding 2017-03-14 om 14.22.47.png
  • Casual Listener
  • Hi guys,   Since play.spotify.com redirects to open.spotify.com I can't access the Webplayer anymore. I tried clearing my cookies which shows the inlog screen, but afterwards it goes to open.s...
  • Nico
  • Community Legend
  • 1558 Views
  • 1 replies
  • 1 likes
  • Mac
    Web Player
  • 1558 Views
  • 1 replies
  • 1 likes