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Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Vasil
Moderator
2024-03-20 5:14:41 PM
Tuesday
mcdonaldsadhater
Newbie
9925 Views
71 replies
9 likes
Other

9925 Views
71 replies
9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2024-08-05 2:54:12 PM
のぞみ
Visitor
19972 Views
9 replies
2 likes
Other

19972 Views
9 replies
2 likes

Superuser Contribution Problem with opening of app on LG smart tv

PlanFree/PremiumCountry ItalyDeviceLG smart TV. My Question or Issue Hi, I just downloaded Spotify app for my webos lg smart TV, but when I start it l, or whenever I try to open it with the remote connection from my pjone, it get stucked on the Spoti...

user-removed
Visitor
Plan Free/Premium Country Italy Device LG smart TV. My Question or Issue Hi, I just downloaded Spotify app for my webos lg smart TV, but when I start it l, or whenever I tr...
2019-01-01 8:52:03 PM
2019-01-09 1:05:44 PM
Jemi
Spotify Legend
4818 Views
1 replies
1 likes
Other

4818 Views
1 replies
1 likes

My Daily mixes are not playing certain artists

PlanPremiumCountry DeviceAndroid phone and laptopOperating SystemAndroid Oreo, Windows 10 My Question or Issue For the whole time the Daily mixes have existed, they've seemed to leave out certain artists, at least for me. Most notable in my case is L...

Eketo
Newbie
Plan Premium Country Device Android phone and laptop Operating System Android Oreo, Windows 10 My Question or Issue For the whole time the Daily mixes have existe...
2019-01-09 12:57:35 PM
690 Views
0 replies
2 likes
Sony

690 Views
0 replies
2 likes

Solved!!Superuser Contribution What's wrong with the pink season album on desktop?

The pink season album is completely broken. Song 22 isn't "we fall again", it's "Dog festival directions" (which isn't even on spotify anywhere else) even though it appears as we fall again in the album, although hte lengths of the songs aren't even ...

SeaSquish
Newbie
The pink season album is completely broken. Song 22 isn't "we fall again", it's "Dog festival directions" (which isn't even on spotify anywhere else) even though it appears as we fall again in the al...
2019-01-02 12:00:02 PM
2019-01-09 12:54:14 PM
Jemi
Spotify Legend
985 Views
1 replies
0 likes
Other

985 Views
1 replies
0 likes

Superuser Contribution Echo Dot

PlanPremiumCountry United States of AmericaDeviceIphone Xs Operating SystemLatest IOS My Question or Issue I just received an Amazon Echo Dot for Christmas. I have connected it and linked my Spotify account (which is premium) and whenever I try to us...

Dank3509
Newbie
Plan Premium Country United States of America Device Iphone Xs Operating System Latest IOS My Question or Issue I just received an Amazon Echo Dot for Chris...
2019-01-02 5:09:47 PM
2019-01-09 12:47:28 PM
Jemi
Spotify Legend
1393 Views
1 replies
0 likes
Connect
Other

1393 Views
1 replies
0 likes

Daily Mixes Disappeared

I used to have 6 daily mixes and I listened to them all, but now 2 of them disappeared and I only have 4. Those 2 were my favorites so it kinda sucks. Is there any way that I can get those two again or are they gone for good? I'm a premium if that he...

AvatarAppa
Newbie
I used to have 6 daily mixes and I listened to them all, but now 2 of them disappeared and I only have 4. Those 2 were my favorites so it kinda sucks. Is there any way that I can get those two again ...
2019-01-09 11:59:26 AM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Songs I couldn’t find

PlanPremiumCountry PhilippinesDeviceiphone xs maxOperating SystemiOS 12.1 My Question or Issue I am looking for the songs:”Without You” by Charlie Wilsonand”In a Rush” by Blackstreet. both artists are in Spotify already and i just can’t locate those ...

alxthpal
Casual Listener
Plan Premium Country Philippines Device iphone xs max Operating System iOS 12.1 My Question or Issue I am looking for the songs: ”Without You” by Charlie Wilson and ”I...
2018-12-23 8:09:06 AM
2019-01-09 11:40:41 AM
Corleyo
Music Fan
1539 Views
6 replies
0 likes
music

1539 Views
6 replies
0 likes

Only higher education students get a discount.

PlanPremiumCountry NetherlandsDevice-Operating System- My Question or IssueMy question is quite simple:Why do ONLY higher education students get a discount.First I asked it through chat support, but they were VERY unclear and where making things up t...

Melchuzz
Newbie
Plan Premium Country Netherlands Device - Operating System - My Question or Issue My question is quite simple: Why do ONLY higher education students get a discount. First I ask...
2019-01-09 11:11:55 AM
1458 Views
0 replies
0 likes
Other

1458 Views
0 replies
0 likes

Superuser Contribution Veo que otros publican sus play list como hago para publicar las mias

PlanPremiumCountry ChillanSamsung Galaxy S7Operating SystemAndroid OreoVeo que otros publican sus play list como hago para publicar las mias

millito21
Newbie
Plan Premium Country Chillan Samsung Galaxy S7 Operating System Android Oreo Veo que otros publican sus play list como hago para publicar las mias
2019-01-02 7:28:42 PM
2019-01-09 11:07:10 AM
Jemi
Spotify Legend
1789 Views
1 replies
0 likes
Samsung

1789 Views
1 replies
0 likes

Superuser Contribution Number of streams dropping to 0

Im new to spotify for artists and recently released my first song. A few hours ago it said that I had 30 streams on that song, but then i checked again later, and the amount of streams went down to 0. The amount of streams in the past 24 hours, past ...

TheChok
Newbie
Im new to spotify for artists and recently released my first song. A few hours ago it said that I had 30 streams on that song, but then i checked again later, and the amount of streams went d...
2019-01-03 2:46:43 AM
2019-01-09 10:47:01 AM
Jemi
Spotify Legend
3482 Views
1 replies
0 likes
Other

3482 Views
1 replies
0 likes

Superuser Contribution Offline Music smartwatch

PlanPremiumCountry IrelandDeviceFossil Smartwatch Gen 4Operating SystemAndroid My Question or Issue Hi, can anyone tell me how to play / save music to my smartwatch to play off line? i was told i needed to go premium which i did but the spotifi app o...

Marvgman
Casual Listener
Plan Premium Country Ireland Device Fossil Smartwatch Gen 4 Operating System Android My Question or Issue Hi, can anyone tell me how to play / save music to my smartwatch...
2019-01-03 12:22:30 PM
2019-01-09 10:44:39 AM
Jemi
Spotify Legend
1409 Views
1 replies
0 likes
Other

1409 Views
1 replies
0 likes

Solved!!Superuser Contribution Web Player Session not closing

PlanPremiumCountryCosta RicaDevice When I am playing on my iphone or desktop App, the app switch to web player without a reason (not opened by me). I already used the ¨Close all session feture" but still getting the problem. Anu Ideas

ingbalfaro
Newbie
Plan Premium Country Costa Rica Device When I am playing on my iphone or desktop App, the app switch to web player without a reason (not opened by me). I already us...
2019-01-03 3:56:24 PM
2019-01-09 10:26:01 AM
Jemi
Spotify Legend
1770 Views
1 replies
1 likes
BB10
Connect

1770 Views
1 replies
1 likes

Superuser Contribution Alexa claims she can’t find songs that I know are on Spotify

I have discovered that occasionally when I ask Alexa to play a particular song, she will say “I can’t find XYZ song by XYZ artist” however if I search for the same song manually I find it no problem. I’ve tried asking Alexa the name of the song while...

esneefe
Newbie
I have discovered that occasionally when I ask Alexa to play a particular song, she will say “I can’t find XYZ song by XYZ artist” however if I search for the same song manually I find ...
2019-01-04 1:09:31 AM
2019-01-09 9:57:04 AM
Jemi
Spotify Legend
17937 Views
1 replies
5 likes
Other

17937 Views
1 replies
5 likes

Roku Audio/Streaming Quality

Does the new Spotify App on devices such as the Roku Ultra allow you to adjust the audio settings (i.e., can Premium subscribers increase the streaming quality)? If not, does anyone know the steaming quality for Premium accounts on the new Roku App? ...

kmd17
Newbie
Does the new Spotify App on devices such as the Roku Ultra allow you to adjust the audio settings (i.e., can Premium subscribers increase the streaming quality)? If not, does anyone know the st...
2018-11-27 2:11:06 PM
2019-01-09 6:03:05 AM
purplepiccolo
Newbie
4180 Views
1 replies
12 likes
Other

4180 Views
1 replies
12 likes

Offline playing in high end app

Hi, I'm looking for a good music web shop but will play all my downloaded music offline through a high end device. Can I use Spotify downloads for this? As far as I've read I would be limited to using their apps for this, which is not an option. If n...

drftr
Newbie
Hi, I'm looking for a good music web shop but will play all my downloaded music offline through a high end device. Can I use Spotify downloads for this? As far as I've read I would ...
2019-01-09 2:21:04 AM
307 Views
0 replies
0 likes
Other

307 Views
0 replies
0 likes

Access via Sky Q Account

PlanFreeCountryUKDevice Operating System My Question or IssueHi,My login and access for Spotify is via my Sky Q package, does this give me any particular access such as no ads etc? At the moment I still get ads and just wondered if I could get rid of...

blondiebroadley
Newbie
Plan Free Country UK Device Operating System My Question or Issue Hi, My login and access for Spotify is via my Sky Q package, does this give me any particular ac...
2019-01-08 3:55:49 PM
361 Views
0 replies
0 likes
Other

361 Views
0 replies
0 likes

Superuser Contribution Artist given two artist profiles

PlanFreeCountryUK My Question or IssueThe artist Kanako Itō (いとうかなこ) has been separated into two different artists, with exactly the same name, but different songs (all by the same artist) who’s profiles I shall link: https://open.spotify.com/artist/...

Ciar08
Casual Listener
Plan Free Country UK My Question or Issue The artist Kanako Itō (いとうかなこ) has been separated into two different artists, with exactly the same name, but different songs (all by the same a...
2019-01-03 6:24:01 PM
2019-01-08 1:55:53 PM
Daisy
Spotify Legend
1128 Views
3 replies
0 likes
Other

1128 Views
3 replies
0 likes

Spotify? removed random songs from community playlist.

PlanPremiumCountry Netherlands All possible devices / systems. My Question or IssuePlaylist with 750 songs only got 250 now, anyone knows hwo we can get those songs bakc? 2016-01 > 2018-04 songs are gone from the playlist grtz,Falco.

FalcoH
Newbie
Plan Premium Country Netherlands All possible devices / systems. My Question or Issue Playlist with 750 songs only got 250 now, anyone knows hwo we can get those songs bak...
2019-01-06 11:54:31 PM
2019-01-08 1:06:38 AM
rpenn
Gig Goer
1872 Views
1 replies
0 likes
music

1872 Views
1 replies
0 likes

Solved!!Superuser Contribution How can I stop a playlist from automatically starting over when I finish it?

PlanPremiumCountryUSA DeviceDesktopOperating SystemWindows 10 My Question or IssueHi everyone, I've used Spotify Premium for over 2 years without any issues but within the last month or so I've noticed a slight annoyance that I was wondering if anyon...

hollycradd
Casual Listener
Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue Hi everyone, I've used Spotify Premium for over 2 years without any issues but within...
2019-01-07 6:30:41 PM
2019-01-07 9:52:57 PM
hollycradd
Casual Listener
3719 Views
2 replies
0 likes
Other

3719 Views
2 replies
0 likes

Facebook ads rejected

Hi, my question first:Is there a specific way to promote with payed ads Spotify content on Facebook and Instagram?I'm trying to promote an artist's single with a Facebook and Instagram ad. The ad links to the https://open.spotify.com URL of the singl...

alvaroz
Newbie
Hi, my question first:Is there a specific way to promote with payed ads Spotify content on Facebook and Instagram? I'm trying to promote an artist's single with a Facebook and Instagram ad. The ad l...
2019-01-07 8:06:47 PM
1048 Views
0 replies
2 likes
Other

1048 Views
0 replies
2 likes

Spotify Offline on Samsung Watch Issue

Hi, I have. Samsung Gear Sport Smartwatch. I may be doing something wrong, but I have a playlist on my spotify account. I add tracks to it. I then go to my watch, open Spotify and it says 'This playlist has been updated - sync now?' - I say yes and t...

jay81uk
Casual Listener
Hi, I have. Samsung Gear Sport Smartwatch. I may be doing something wrong, but I have a playlist on my spotify account. I add tracks to it. I then go to my watch, open Spotify and i...
2019-01-07 5:56:56 PM
542 Views
0 replies
0 likes
Samsung

542 Views
0 replies
0 likes

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