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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Niyoshi
  • Newbie
  • 12654 Views
  • 83 replies
  • 9 likes
  • Other
  • 12654 Views
  • 83 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20561 Views
  • 9 replies
  • 2 likes
  • Other
  • 20561 Views
  • 9 replies
  • 2 likes

One Specific Song Won’t Play

So I have a Spotify Premuim account on an iPhone and I haven’t experienced any problems with it up until now. I can’t play one specific song even if I download it. I’ve tried reinstalling the app and checking it is up to date but nothing has worked. ...

  • Casual Listener
  • So I have a Spotify Premuim account on an iPhone and I haven’t experienced any problems with it up until now. I can’t play one specific song even if I download it. I’ve tried reinstalling the app and...
  • Nico
  • Community Legend
  • 517 Views
  • 3 replies
  • 0 likes
  • music
  • 517 Views
  • 3 replies
  • 0 likes

Did anyone save a copy of Mood Booster late 2018?

PlanFamily PremiumCountry New ZealandDeviceiPhone 6sOperating SystemiOS My Question or Issue I didn't realise that Spotify changes the playlists and have lost all the songs off my favourite playlist. Did anyone happen to save a copy? With 3 million p...

  • Newbie
  • Plan Family Premium Country  New Zealand Device iPhone 6s Operating System iOS   My Question or Issue  I didn't realise that Spotify changes the playlists and have lost all t...
  • 316 Views
  • 0 replies
  • 0 likes
  • music
  • 316 Views
  • 0 replies
  • 0 likes

Error Linking Spotify to Tinder

Premium userCanada *Sent to Tinder support, thought I'd try here to* Trying to link Spotify to Tinder, every attempt ends in "Error Loading - Something went wrong! - Check Connection and try again". I press "Okay" and am returned to my profile. Now w...

  • Casual Listener
  • Premium user Canada   *Sent to Tinder support, thought I'd try here to*   Trying to link Spotify to Tinder, every attempt ends in "Error Loading - Something went wrong! - Check Connect...
  • Jellevb97
  • Newbie
  • 24325 Views
  • 25 replies
  • 17 likes
  • Connect
    Other
  • 24325 Views
  • 25 replies
  • 17 likes

Solved!! Commercial use of Spotify's icon

Hey there!I want to know if there is any politicy about the commercial use of Spotify's icon. I mean if i want to put it in a product's label, in order to redirecting the buyer to a playlist on Spotify, may i? As the Instagram, Facebook or Twitter's ...

  • Casual Listener
  • Hey there! I want to know if there is any politicy about the commercial use of Spotify's icon. I mean if i want to put it in a product's label, in order to redirecting the buyer to a playlist on Spo...
  • thaisabi
  • Casual Listener
  • 2180 Views
  • 2 replies
  • 0 likes
  • Other
  • 2180 Views
  • 2 replies
  • 0 likes

Connecting to PS4

PlanPremiumCountry USADevicePS4Operating SystemSony My Question or IssueWhen I try to connect my Spotify account to my ps4, it says that my account is already linked to another ps4. Is there a way to delete the device link to the other ps4? I only ha...

  • Visitor
  • Plan Premium Country  USA Device PS4 Operating System Sony   My Question or Issue When I try to connect my Spotify account to my ps4, it says that my account is already linked to ...
  • user-removed
  • Not applicable
  • 362 Views
  • 2 replies
  • 0 likes
  • 362 Views
  • 2 replies
  • 0 likes

Unable to embed Spotify Playlist to WordPress

I have been trying to embed this playlist to my wordpress and it keeps on giving me an error:https://open.spotify.com/playlist/6NPP4Qqr8RNPC23fHdFxmH I have even tried to add a 'Classic Block" and this code and it still does not work:[spotify https:/...

  • Newbie
  • I have been trying to embed this playlist to my wordpress and it keeps on giving me an error: https://open.spotify.com/playlist/6NPP4Qqr8RNPC23fHdFxmH   I have even tried to add a 'Classic Bl...
  • Nico
  • Community Legend
  • 1429 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 1429 Views
  • 1 replies
  • 0 likes

Stop deleting records please

PlanPremiumCountry GERMANY My Question or Issuesorry Spotify but as a premium users losing tracks I have saved in my playlists coz albums are deleted is ridiculous and silly. I pay for your service and I think I have the right to keep my playlists th...

  • Roadie
  • Plan Premium Country   GERMANY  My Question or Issue sorry Spotify but as a premium users losing tracks I have saved in my playlists coz albums are deleted is ridiculous and silly. I ...
  • Nico
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • Other
  • 340 Views
  • 1 replies
  • 0 likes

Links in email notifications cannot be accessed through HTTPS

PlanPremium CountryUK DeviceWeb Operating SystemWindows 10 My Question or IssueI'm using HTTPS everywhere and when I'm trying to follow a link in a "New music from..." email, I get the following error screen:Would it be possible to use https links in...

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  • Newbie
  • Plan Premium   Country UK   Device Web   Operating System Windows 10   My Question or Issue I'm using HTTPS everywhere and when I'm trying to follow a link in a "New ...
  • 312 Views
  • 0 replies
  • 0 likes
  • Other
  • 312 Views
  • 0 replies
  • 0 likes

No longer able to tick tracks liked

For the last few days, I have no longer been able to tick tracks that I like. I have tried restarting both Spotify and my Macbook, but the function does not return. Any advice on how to restore that function?

  • Regular
  • For the last few days, I have no longer been able to tick tracks that I like.   I have tried restarting both Spotify and my Macbook, but the function does not return.   Any advice on ho...
  • Sebasty
  • Community Legend
  • 840 Views
  • 5 replies
  • 0 likes
  • music
    Other
  • 840 Views
  • 5 replies
  • 0 likes

No more scrobbling of local files

PlanPremiumCountry GermanyDeviceon all Devices Spotify (I use all three mentioned OS below)Operating SystemMac, iOS and Windows My Question or IssueSince 10.01.2019 there were no scobbles made for local files. I have some Files which are not availabl...

  • Casual Listener
  • Plan Premium Country  Germany Device on all Devices Spotify (I use all three mentioned OS below) Operating System Mac, iOS and Windows   My Question or Issue Since 10.01.2019 ther...
  • Di-Al
  • Casual Listener
  • 1762 Views
  • 3 replies
  • 0 likes
  • Other
  • 1762 Views
  • 3 replies
  • 0 likes

Unable to post a Playlist link in Playlist Exchange

I am attempting to put a playlist in the proper area on the Playlist Exchange section, but I continue to get an error saying "You must provide a valid Spotify URL value". I know the link is correct and fits the examples given. Plan: freeCountry: USA ...

  • Casual Listener
  • I am attempting to put a playlist in the proper area on the Playlist Exchange section, but I continue to get an error saying "You must provide a valid Spotify URL value". I know the link is correct a...
  • Jollof
  • Composer
  • 527 Views
  • 1 replies
  • 0 likes
  • Other
  • 527 Views
  • 1 replies
  • 0 likes

Sound cuts out after first song on Google cast speaker (LG WK7)

PlanPremium (Family)CountryUKDeviceiPhone X + LG WK7 Operating SystemiOS12 My Question or IssueWithin the past few days Spotify has had a problem playing through my LG WK7 smart speaker via Google Cast (Chromecast). It will play the first song on a p...

  • Newbie
  • Plan Premium (Family) Country UK Device iPhone X + LG WK7  Operating System iOS12   My Question or Issue Within the past few days Spotify has had a problem playing through my LG W...
  • 649 Views
  • 0 replies
  • 3 likes
  • 649 Views
  • 0 replies
  • 3 likes

Spotify not open

Hello, I have a problem for some time and decided to seek help with the support of this application so you can help me. Well my problem is "When I install spotify and execute it somehow the application does not open and in the background it runs, but...

  • Newbie
  • Hello, I have a problem for some time and decided to seek help with the support of this application so you can help me. Well my problem is "When I install spotify and execute it somehow the applicati...
  • katiek_
  • Composer
  • 930 Views
  • 1 replies
  • 0 likes
  • WD
  • 930 Views
  • 1 replies
  • 0 likes

Solved!! Reuploading Song (Play Count)

Hello, I have a song on Spotify that's done pretty well with over 30,000 plays. However, when I listened to it today, I was mortified to discover that there was some distorted crackling in. This is my fault and I want to remove the track from Spotify...

  • Regular
  • Hello,   I have a song on Spotify that's done pretty well with over 30,000 plays.     However, when I listened to it today, I was mortified to discover that there was some distorte...
  • MattSuda
  • Spotify Star
  • 92339 Views
  • 26 replies
  • 2 likes
  • Other
  • 92339 Views
  • 26 replies
  • 2 likes

Fire TV Stick Won’t Shuffle. Playlist Reverts to First Song of Playlist

Please fix this playlist issue ASAP. This bug has essentially killed Spotify for us and what appears to be, others. This has been going on for about a week. Random does not work on Fire TV Stick when playing a custom playlist. It always reverts back ...

  • Newbie
  • Please fix this playlist issue ASAP. This bug has essentially killed Spotify for us and what appears to be, others. This has been going on for about a week.   Random does not work on Fire TV S...
  • Hoodbratbre
  • Casual Listener
  • 3794 Views
  • 2 replies
  • 4 likes
  • Other
  • 3794 Views
  • 2 replies
  • 4 likes

sometimes I do not load the cover of some song from spotify on xbox one

hi , good, I wanted to know if this is a common problem in xbox one, sometimes the cover does not come out when I change the song or when I hit the middle button I do not get the cover only the spotify logo, confirm if it's a common problem thanksPla...

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  • Newbie
  • hi , good, I wanted to know if this is a common problem in xbox one, sometimes the cover does not come out when I change the song or when I hit the middle button I do not get the cover only the ...
  • 355 Views
  • 0 replies
  • 0 likes
  • Other
  • 355 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Partnership] Back compatibility with Garmin Watches

PlanPremiumCountry USDeviceGarmin Vivoactive 3 My Question or IssueI know that Spotify is now compatible on several Garmin watches, but do you know if they will be expanding and/or, when they do expand, if compatibility will be available on a watch I...

  • Newbie
  • Plan Premium Country  US Device Garmin Vivoactive 3   My Question or Issue I know that Spotify is now compatible on several Garmin watches, but do you know if they will be expanding...
  • 123419
  • Casual Listener
  • 1795 Views
  • 2 replies
  • 3 likes
  • Other
  • 1795 Views
  • 2 replies
  • 3 likes

Why is this Origa album marked Various Artists

My Question or Issuehttps://open.spotify.com/album/26mhNltUC69b5snjzB61De?si=8uNXUvZbS-igJ7R35fFIPwThis is a double disc release where only the last three songs of disc 2 are done by other artists (it really should "feature" other artists because she...

  • Casual Listener
  •     My Question or Issue https://open.spotify.com/album/26mhNltUC69b5snjzB61De?si=8uNXUvZbS-igJ7R35fFIPw This is a double disc release where only the last three songs of disc 2 are done...
  • 817 Views
  • 0 replies
  • 0 likes
  • Other
  • 817 Views
  • 0 replies
  • 0 likes

Will Chromecast Audio continue playing if my Phone is out of range of Wifi?

Hi, I want to use Spotify Connect with Chromecast Audio. Does the Chromecast Audio stream the music from the internet (so iPhone is only a remote) or directly from my iPhone? Will Chromecast Audio continue playing if my iPhone is out of range of Wifi...

  • Newbie
  • Hi,   I want to use Spotify Connect with Chromecast Audio. Does the Chromecast Audio stream the music from the internet (so iPhone is only a remote) or directly from my iPhone? Will Chromecast...
  • 294 Views
  • 0 replies
  • 0 likes
  • 294 Views
  • 0 replies
  • 0 likes

Is there a spotifygear with LOVE and FORGET buttons?

I would like to find a device that streams spotify and has the LOVE and FORGET are buttons. I think these two are among the most important features of spotify because they are the basis on which it learns my preferences. Anyone knows if such a device...

  • Casual Listener
  • I would like to find a device that streams spotify and has the LOVE and FORGET are buttons. I think these two are among the most important features of spotify because they are the basis on which it l...
  • lidram
  • Casual Listener
  • 407 Views
  • 1 replies
  • 0 likes
  • Other
  • 407 Views
  • 1 replies
  • 0 likes