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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • dan_kwc2000
  • Regular
  • 17464 Views
  • 109 replies
  • 11 likes
  • Other
  • 17464 Views
  • 109 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21466 Views
  • 9 replies
  • 2 likes
  • Other
  • 21466 Views
  • 9 replies
  • 2 likes

Radio not loading

Since 2 week ago, I can't use radio stations.On old playlist, when I choose "Go to playlist radio", Spotify keeps loading for some time and then "This radio station cannot be started. Please try with something else" is displayed. When I create new pl...

  • Regular
  • Since 2 week ago, I can't use radio stations. On old playlist, when I choose "Go to playlist radio", Spotify keeps loading for some time and then "This radio station cannot be started. Please try wi...
  • Nico
  • Community Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • Other
  • 333 Views
  • 1 replies
  • 0 likes

Xbox app not loading

Just bought an Xbox One and was hoping to listen to some music via my brand new fancy headset I've been watching this loading screen for about 5 hours now after the first 30 minutes I resetted the app after another 30 minutes of waiting for it to loa...

  • Regular
  • Just bought an Xbox One and was hoping to listen to some music via my brand new fancy headset I've been watching this loading screen for about 5 hours now after the first 30 minutes I resetted the ap...
  • Nico
  • Community Legend
  • 638 Views
  • 1 replies
  • 0 likes
  • 638 Views
  • 1 replies
  • 0 likes

Spotify Web Player keeps pausing and requires multiple page refreshes to resume playback

I have been using the spotify web player (open.spotify.com) for the last few months with no issues, recently however playback keeps pausing half way through a playlist (always inbetween songs) The back, forward and play buttons become greyed out and ...

  • Newbie
  • I have been using the spotify web player (open.spotify.com) for the last few months with no issues, recently however playback keeps pausing half way through a playlist (always inbetween songs)  ...
  • Nico
  • Community Legend
  • 1767 Views
  • 1 replies
  • 0 likes
  • 1767 Views
  • 1 replies
  • 0 likes

Spotify stops after 2 hours.

I'm using Spotify with my Sonos system on my iPhone. I have the premium plan but it stops playing music after 2 hours. Its a constant problem. Any ideas? Thanks!

  • Newbie
  • I'm using Spotify with my Sonos system on my iPhone. I have the premium plan but it stops playing music after 2 hours. Its a constant problem. Any ideas? Thanks!
  • Nico
  • Community Legend
  • 1082 Views
  • 1 replies
  • 1 likes
  • 1082 Views
  • 1 replies
  • 1 likes

Cannot log into spotify on my ps4

So I recently deleted my old Spotify account that was connected to my ps4 because I decided to make a new one. I logged out of my old Spotify acc on all of my devices including my ps4. Upon trying to log into my new Spotify acc using the “connect to ...

  • Newbie
  • So I recently deleted my old Spotify account that was connected to my ps4 because I decided to make a new one. I logged out of my old Spotify acc on all of my devices including my ps4. Upon trying to...
  • Nico
  • Community Legend
  • 899 Views
  • 1 replies
  • 0 likes
  • music
    PlayStation
    Sony
  • 899 Views
  • 1 replies
  • 0 likes

play button on the web play is greyed out

picture show what it looks like it's stuck on that song won't skip or play another song and that song is not playing either and the volume is stuck on max I've clear my cookies reinstalled flash and login in and out of spotify I'm on firefox version ...

  • Casual Listener
  • picture show what it looks like it's stuck on that song won't skip or play another song and that song is not playing either and the volume is stuck on max I've clear my cookies reinstalled flash and ...
  • Nico
  • Community Legend
  • 583 Views
  • 1 replies
  • 0 likes
  • 583 Views
  • 1 replies
  • 0 likes

Premium plan but wont play on sonos

Have premium plan but when using phone (Samsumg) as remote...sonos wont play; error message - I need to upgrade to premium...very frustrating.

  • Newbie
  • Have premium plan but when using phone (Samsumg) as remote...sonos wont play; error message - I need to upgrade to premium...very frustrating.
  • Nico
  • Community Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

I can only edit collaborative playlists that I own

For some reason, I cannot edit a collaborative playlist that’s been shared with me. I went into my older playlists and found some others I knew were collaborative. I’ve found that if someone else created it, I can’t do anything but play it. IF I was ...

  • Casual Listener
  • For some reason, I cannot edit a collaborative playlist that’s been shared with me. I went into my older playlists and found some others I knew were collaborative.  I’ve found that if someone el...
  • Nico
  • Community Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • Other
  • 404 Views
  • 1 replies
  • 0 likes

Playstation App keeps jumping songs

Every time i try to play a song it immediately starts jumping, the song barely starts and it already does it. My app is up to date and my internet connection it fine, it's been going on for months!!

  • Music Fan
  • Every time i try to play a song it immediately starts jumping, the song barely starts and it already does it. My app is up to date and my internet connection it fine, it's been going on for months!!&...
  • Nico
  • Community Legend
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Web Player Brings Me to Cache

Salutations fellow Spotify users, Just yesterday I started having this problem. Every time I try to click on the web player website, it brings me to the cached version instead of the regular version. I'm using a school computer, so I'm not sure if th...

  • Newbie
  • Salutations fellow Spotify users,   Just yesterday I started having this problem. Every time I try to click on the web player website, it brings me to the cached version instead of the re...
  • Nico
  • Community Legend
  • 473 Views
  • 1 replies
  • 0 likes
  • Other
  • 473 Views
  • 1 replies
  • 0 likes

Can not connect to the server

Okay so I’m haveing this error and I have tried uninstalling and reinstalling and restarting ps4 but still isn’t fixed please help!

  • Casual Listener
  • Okay so I’m haveing this error and I have tried uninstalling and reinstalling and restarting ps4 but still isn’t fixed please help!
  • Nico
  • Community Legend
  • 492 Views
  • 1 replies
  • 0 likes
  • 492 Views
  • 1 replies
  • 0 likes

Solved!! Recently Played and Library not synching across platforms

PlanPremiumCountryUKDeviceMacbook Pro mid 2012, Huawei P10 Lite and Desktop PCOperating SystemMacOS 10, Adroid 8 and Windows 10 (All up to date) My Question or IssueI was listening to music through my MacBook earlier whilst controlling it with my pho...

  • Casual Listener
  • Plan Premium Country UK Device Macbook Pro mid 2012, Huawei P10 Lite and Desktop PC Operating System MacOS 10, Adroid 8 and Windows 10 (All up to date)   My Question or Issue I wa...
  • Nico
  • Community Legend
  • 712 Views
  • 4 replies
  • 0 likes
  • Other
  • 712 Views
  • 4 replies
  • 0 likes

Links leading to login page.

When I open a link of an artist or an album, login page appears. After the login it opens the main page and the link is lost. So every single time I have to search it myself in spotify. I haven't been using spotify for a long time, it wasn't like thi...

  • Newbie
  • When I open a link of an artist or an album, login page appears. After the login it opens the main page and the link is lost. So every single time I have to search it myself in spotify. I haven't bee...
  • Nico
  • Community Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

[Xbox One] Can't play music

When I turned my xbox on today I was signed out from the app. I signed back in, but now I can't seem to play any music. I can see all my playlists and everything else, but nothing will play. I can't connect to my xbox from any other devices either, i...

  • Casual Listener
  • When I turned my xbox on today I was signed out from the app. I signed back in, but now I can't seem to play any music. I can see all my playlists and everything else, but nothing will play. I can't ...
  • Nico
  • Community Legend
  • 921 Views
  • 3 replies
  • 0 likes
  • Other
  • 921 Views
  • 3 replies
  • 0 likes

impossible to share my playlist

Hello everybody, I'm going to start my month of trying out spotify. I created a playlist and when I share it I have this error message there:Aw, snap! Something went wrong, please try again later spotifyI tested everything, the browsers, I reconnecte...

  • Visitor
  • Hello everybody,   I'm going to start my month of trying out spotify. I created a playlist and when I share it I have this error message there: Aw, snap! Something went wrong, please try agai...
  • Nico
  • Community Legend
  • 484 Views
  • 1 replies
  • 1 likes
  • 484 Views
  • 1 replies
  • 1 likes

Can’t find artist on Spotify

I’m looking for the band The Orange Lights in Spotify if I search in the app I cannot find them. But if I do a google search I find links to the Life Is Still Beautiful album in Spotify but following the links ones not display the album in the Spotif...

  • Newbie
  • I’m looking for the band The Orange Lights in Spotify if I search in the app I cannot find them. But if I do a google search I find links to the Life Is Still Beautiful album in Spotify but following...
  • Soberholtzer
  • Newbie
  • 2899 Views
  • 2 replies
  • 0 likes
  • music
  • 2899 Views
  • 2 replies
  • 0 likes

RSS Feed - Spotify tells me missing description

I have created an RSS feed in FeedBurner and everything is filled in. However, Spotify refuses to take the feed, saying it is missing "Description"....but it isn't. All fields are filled in. What gives?

  • Casual Listener
  • I have created an RSS feed in FeedBurner and everything is filled in. However, Spotify refuses to take the feed, saying it is missing "Description"....but it isn't. All fields are filled in. What giv...
  • Tenbob
  • Casual Listener
  • 368 Views
  • 1 replies
  • 0 likes
  • Other
  • 368 Views
  • 1 replies
  • 0 likes

"My Music" section Not Playing

I've been having problems with this section since a few days ago giving me "This song is not available" message, I can't seem to play any of songs from this section but I can play playlst and browsed songs perfectly fine. And that section works just ...

  • Newbie
  • I've been having problems with this section since a few days ago giving me "This song is not available" message, I can't seem to play any of songs from this section but I can play playlst and browsed...
  • Nico
  • Community Legend
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

PS4 App

Hello everyoneMy problem is that I can log in to all devices except my PS4.Since last night I have this problem and it tells me if I enter using the PS button: This function is temporarily unavailable. Please try again later (Error code CE-35327-0).I...

  • Casual Listener
  • Hello everyone My problem is that I can log in to all devices except my PS4. Since last night I have this problem and it tells me if I enter using the PS button: This function is temporarily unavai...
  • Nico
  • Community Legend
  • 737 Views
  • 1 replies
  • 0 likes
  • Connect
    music
    Other
    PlayStation
  • 737 Views
  • 1 replies
  • 0 likes

Profile Picture not showing

Hello guys, In my Spotify for artists account i had updated my profile pic more than a couple of days ago through desktop and it shows in my Android App too. But in the spotify player, be it android or desktop, there's no profile pic, do i need to ch...

  • Regular
  • Hello guys,   In my Spotify for artists account i had updated my profile pic more than a couple of days ago through desktop and it shows in my Android App too. But in the spotify player, be it...
  • Nico
  • Community Legend
  • 1740 Views
  • 1 replies
  • 0 likes
  • Other
  • 1740 Views
  • 1 replies
  • 0 likes