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Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Vasil
Moderator
2024-03-20 5:14:41 PM
a week ago
Niyoshi
Newbie
12960 Views
83 replies
9 likes
Other

12960 Views
83 replies
9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2024-08-05 2:54:12 PM
のぞみ
Visitor
20642 Views
9 replies
2 likes
Other

20642 Views
9 replies
2 likes

HELP! My wrapped 2018 will not work

PlanFreeCountry United StatesDeviceiPhone X and Acer laptopOperating SystemiOS 10 and windows 10 I am having such issues with spotify wrapped. When I enter the page, this is the screen I recieve. Help? I tried it on my phone and it came up the same. ...

ashtonowenlubin
Casual Listener
Plan Free Country United States Device iPhone X and Acer laptop Operating System iOS 10 and windows 10 I am having such issues with spotify wrapped. When I enter the page, ...
2018-12-07 11:30:10 PM
2018-12-07 11:43:21 PM
ashtonowenlubin
Casual Listener
2019 Views
1 replies
0 likes

2019 Views
1 replies
0 likes

I've tried it all, but Echo still can't play Spotify Playlists

PlanPremiumCountry CanadaDeviceiPhone 7Operating SystemiOS 12.11 My Question or Issue I purchased an Amazon Echo and Dot a few weeks ago. Everything is working great, with the exception of Spotify. Yes, I have a premium account. Yes, I can get it to ...

thejoshmcintyre
Casual Listener
Plan Premium Country Canada Device iPhone 7 Operating System iOS 12.11 My Question or Issue I purchased an Amazon Echo and Dot a few weeks ago. Everything is working grea...
2018-12-07 6:39:16 PM
493 Views
0 replies
0 likes
Other

493 Views
0 replies
0 likes

My Wrapped results are inaccurate

It lists my sleep music as my number 1. That's so embarrassing. I feel left out. I wanna be about to brag about my ACTUAL favorite artists, not the white noise i SLEEP to. There should be a way to remove it from my results.

AnthonyCo11
Newbie
It lists my sleep music as my number 1. That's so embarrassing. I feel left out. I wanna be about to brag about my ACTUAL favorite artists, not the white noise i SLEEP to. There should be a way to re...
2018-12-06 3:36:08 PM
2018-12-07 4:49:09 PM
lukeocana
Newbie
5880 Views
5 replies
5 likes
Other

5880 Views
5 replies
5 likes

Superuser Contribution my alexa is only playing a small selection of my playlist

PlanPremiumCountry UKDevice(iPhone 7)Operating System(iOS 10) My Question or Issuewhen i try to play spotify on my alexa it only plays a section of my playlist when on shuffle. it basically, depending on how long the playlist is, will only play a cer...

kms1303
Newbie
Plan Premium Country UK Device (iPhone 7) Operating System (iOS 10) My Question or Issue when i try to play spotify on my alexa it only plays a section of my playlist when on s...
2018-10-29 1:11:43 PM
2018-12-07 3:35:46 PM
Groovyblues
Regular
2049 Views
2 replies
0 likes
Other

2049 Views
2 replies
0 likes

Spotify Connect device playing randomly

Plan PremiumCountry UK DeviceRevo SuperconnectOperating SystemN/A My Question or Issue Spotify Connect randomly plays via my Revo Superconnect system. It happens any time, day or night and just turns the system on and starts playing random tracks. Ve...

paulpsych
Newbie
Plan Premium Country UK Device Revo Superconnect Operating System N/A My Question or Issue Spotify Connect randomly plays via my Revo Superconnect system. It happens...
2018-12-07 2:21:39 PM
627 Views
0 replies
0 likes
Other

627 Views
0 replies
0 likes

Saved Playlist Doesn't Appear on Artist Page

I made a playlist which I want to feature on an artist page I manage. I entered the URL, clicked the desired playlist from the drop menu, then clicked save. However the playlist is nowhere to be found on the artist page.

351guitar
Newbie
I made a playlist which I want to feature on an artist page I manage. I entered the URL, clicked the desired playlist from the drop menu, then clicked save. However the playlist is nowh...
2018-12-07 2:13:31 PM
358 Views
0 replies
0 likes
Other

358 Views
0 replies
0 likes

WidevineCDM issue with Chrome browser and Spotify

PlanFree This has been an ongoing issue that I have never bothered to try get resolved for almost a year now. After hours of searching up the issue, any suggestions to fix it have not worked. It seems to be very random as to who gets the issue too. S...

Rob1991
Newbie
Plan Free This has been an ongoing issue that I have never bothered to try get resolved for almost a year now. After hours of searching up the issue, any suggestions to fix it have not work...
2018-12-07 12:33:44 PM
1505 Views
0 replies
0 likes
Other

1505 Views
0 replies
0 likes

Solved!! The new Google Home Mini that Spotify gave me free (thank you) does not play spotify

The Google Home Mini that Spotify gave me for being a cherished Premium subscriber works great in every way -- except it won't play Spotify. Whenever I try it claims to be playing what I asked for and then immediately says, "Something went wrong" and...

Biigdaddio
Regular
The Google Home Mini that Spotify gave me for being a cherished Premium subscriber works great in every way -- except it won't play Spotify. Whenever I try it claims to be playing what I asked f...
2018-11-29 10:22:37 PM
2018-12-07 11:44:11 AM
Jose_M
Spotify Star
4281 Views
12 replies
0 likes
Other

4281 Views
12 replies
0 likes

No normalization on Chromecast?

PlanPremiumCountry DeviceChromecastOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Is there normalization on Chromecast? It works if the phone is the player, but not if casting.

Serwei
Regular
Plan Premium Country Device Chromecast Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Is there normalization on Chromecast? It works ...
2018-12-07 8:12:42 AM
451 Views
0 replies
0 likes

451 Views
0 replies
0 likes

Unknown device still using my account after I've taken security measures

I'm a Spotify Premium subscriber who primarily listens on my iPhone, as well as on the web player on my work laptop. Recently, I noticed that someone was listening to music on my account using a Galaxy Note device (which I do not own, nor does anyone...

olliegrace
Newbie
I'm a Spotify Premium subscriber who primarily listens on my iPhone, as well as on the web player on my work laptop. Recently, I noticed that someone was listening to music on my account usin...
2018-12-06 9:55:03 PM
2018-12-06 12:57:23 AM
Jose_M
Spotify Star
412 Views
1 replies
1 likes
Other

412 Views
1 replies
1 likes

Wrapped, unlike last year, does NOT include total number of different artists listened to?

Hi, Last year you included both the total number of artists we listened to, as well as how many of those artists were new ones. This was one of my favorite stats, because it really gave a good idea of how expansive my slate was, and I'd love to know ...

jkmjspotify
Casual Listener
Hi, Last year you included both the total number of artists we listened to, as well as how many of those artists were new ones. This was one of my favorite stats, because it really gav...
2018-12-06 7:29:52 PM
2018-12-06 12:54:47 AM
Jose_M
Spotify Star
1010 Views
1 replies
3 likes
Other

1010 Views
1 replies
3 likes

Spotify Wrapped 2018

My Top Songs of 2018 playlist showed up, but I didn't get my Spotify Wrapped 2018 email.

listen1734
Newbie
My Top Songs of 2018 playlist showed up, but I didn't get my Spotify Wrapped 2018 email.
2018-12-06 11:12:05 PM
2018-12-06 12:48:51 AM
Billy-J
Spotify Star
1434 Views
1 replies
0 likes
music

1434 Views
1 replies
0 likes

The last songs in my playlist wont show

When I scroll all the way down to my playlist, it just keeps loading. (Showing the loading circle). It takes 1 hour for it to load. PLZ HELP NOW!!!

Ragedoge
Composer
When I scroll all the way down to my playlist, it just keeps loading. (Showing the loading circle). It takes 1 hour for it to load. PLZ HELP NOW!!!
2018-12-06 10:09:59 PM
283 Views
0 replies
0 likes
music

283 Views
0 replies
0 likes

Absurd amount of ads

I'm encountering large amounts of ads during listening. It's typically 2 30 second ads (just before writing this, it was the same ad twice). What's going on? For information:I'm using a free plan, my device is a Galaxy Tab E 8.0 running Android 7.1.1...

user-removed
Visitor
I'm encountering large amounts of ads during listening. It's typically 2 30 second ads (just before writing this, it was the same ad twice). What's going on? For information: I'm using a fr...
2018-12-06 8:34:07 PM
2018-12-06 9:24:03 PM
Ragedoge
Composer
625 Views
1 replies
0 likes
Samsung

625 Views
1 replies
0 likes

Alexa jumps tracks on playlist; wont recognize entire playlist

Noticed that Alexa Echo Dot is not playing all of the songs from playlists. It doesnt seem random, as if there are particular songs she refuses to play, yet all of the aongs are playable directly from my android phone. My Samsung TV is also having th...

Mjfm4
Newbie
Noticed that Alexa Echo Dot is not playing all of the songs from playlists. It doesnt seem random, as if there are particular songs she refuses to play, yet all of the aongs are playable directly fro...
2018-12-06 6:19:03 PM
611 Views
0 replies
0 likes
music
Samsung

611 Views
0 replies
0 likes

Random track showing in my listening stats!

Hey guys, a while back I installed the app uTrack and it showed that a random song was my top of all time played. I have NEVER heard this song before in my life, nor had I ever heard of the artist. In case it's relevant the song is The Flute Instrume...

phantomblob
Newbie
Hey guys, a while back I installed the app uTrack and it showed that a random song was my top of all time played. I have NEVER heard this song before in my life, nor had I ever heard of th...
2018-12-06 6:09:34 PM
939 Views
0 replies
0 likes
music
Other

939 Views
0 replies
0 likes

Solved!! when is wrapped 2018

PlanPremiumCountry UKDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Hello, when will the 2018 wrapped be available?

Kierancallum
Newbie
Plan Premium Country UK Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue Hello, when will the 2018 wrapped be available?
2018-11-07 11:56:00 AM
2018-12-06 4:27:17 PM
feministkurabiy
Regular
226070 Views
9 replies
16 likes
music

226070 Views
9 replies
16 likes

Playlist problem

Hello.I have a problem with my playlists.For some reason it started like 15 days ago, i olay like lets say song 35 out of 100 in my playlist and when that song is done it automatic starts to play song one at my playlist.It dosent matter if i play son...

Slagugglan
Newbie
Hello. I have a problem with my playlists. For some reason it started like 15 days ago, i olay like lets say song 35 out of 100 in my playlist and when that song is done it automatic starts to play...
2018-12-06 2:11:00 PM
468 Views
0 replies
0 likes
Samsung

468 Views
0 replies
0 likes

Controlling a Spotify Connect device using Alexa

PlanPremiumCountryGermanyDeviceAmazon Echo, Revo SuperConnectOperating SystemiOS 10 My Question or IssueI am looking for a way to control a Spotify Connect device (Revo SuperConnect) using Amazon Alexa. While I managed to do this (using an Alexa skil...

rainer_h
Casual Listener
Plan Premium Country Germany Device Amazon Echo, Revo SuperConnect Operating System iOS 10 My Question or Issue I am looking for a way to control a Spotify Connect device (Revo Super...
2018-12-06 1:58:37 PM
1134 Views
0 replies
0 likes
Connect

1134 Views
0 replies
0 likes

Wrraped 2018 issues

PlanPremiumCountry PolandDeviceiPhone 5sOperating SystemiOS 12 My Question or IssueI don’t get it why my top genre is pop when on my top artists and songs aren’t any pop songs and even on my top 100 playlist these is maybe one or two and on the end o...

nicolchris
Casual Listener
Plan Premium Country Poland Device iPhone 5s Operating System iOS 12 My Question or Issue I don’t get it why my top genre is pop when on my top artists and songs aren’t a...
2018-12-06 10:37:17 AM
2018-12-06 12:20:57 PM
nicolchris
Casual Listener
1265 Views
4 replies
0 likes
Other

1265 Views
4 replies
0 likes

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