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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8446 Views
  • 60 replies
  • 8 likes
  • Other
  • 8446 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19520 Views
  • 9 replies
  • 2 likes
  • Other
  • 19520 Views
  • 9 replies
  • 2 likes

Solved!! Unknown Webplayer randomly starts playing

PlanPremiumCountryCurrently registered country is Germany but I live in Sweden and will change the country by next month. DeviceSamsung A3 (Android), Windows 10 Laptop My Question or IssueI am listening to music via my Phone connected to bluetooth sp...

  • Casual Listener
  • Plan Premium Country Currently registered country is Germany but I live in Sweden and will change the country by next month.   Device Samsung A3 (Android), Windows 10 Laptop   ...
  • user-removed
  • Not applicable
  • 18623 Views
  • 8 replies
  • 2 likes
  • Connect
  • 18623 Views
  • 8 replies
  • 2 likes

In-car Bluetooth controls

I know there have been other posts on this, but none of them have any results and this has been happening for over two months now. This is a bug that arrived in an update around July/August and still hasn't even been acknowledged, much less fixed. Wh...

  • Visitor
  • I know there have been other posts on this, but none of them have any results and this has been happening for over two months now. This is a bug that arrived in an update around July/August and still...
  • 1647 Views
  • 0 replies
  • 0 likes
  • auto
    bluetooth
    bug
    Car
  • 1647 Views
  • 0 replies
  • 0 likes

Album won't play, plays different artists instead.

Good day, I'm having trouble playing an album, it simply won't play, but it plays different tracks from other artists instead. (...?) The album in question is Building on the Edge of the Sky from Halogen.I'm from the Netherlands, and I'm using Spotif...

  • Casual Listener
  • Good day, I'm having trouble playing an album, it simply won't play, but it plays different tracks from other artists instead. (...?) The album in question is Building on the Edge of the Sky from Hal...
  • rustigmattie
  • Casual Listener
  • 1938 Views
  • 2 replies
  • 0 likes
  • Other
  • 1938 Views
  • 2 replies
  • 0 likes

Disturbed - Stricken is broken

PlanPremiumCountryLVDeviceAllOperating SystemAllMy Question or IssueA while ago I have submitted a ticket to Spotify support - which does not exists anymore I assume. As said - Disturbed - Stricken (one of their top songs actually) sounds like a nigh...

  • Newbie
  • Plan Premium Country LV Device All Operating System All My Question or Issue A while ago I have submitted a ticket to Spotify support - which does not exists anymore I assume. As said - Dist...
  • Jose_M
  • Spotify Star
  • 749 Views
  • 1 replies
  • 9 likes
  • Other
  • 749 Views
  • 1 replies
  • 9 likes

Solved!! Incomplete Song - Maalala Mo Sana by Silent Sanctuary

Plan: PremiumCountry: Philippines Device: iPhone 6s Plus, iPhone 8, Huawei Nova 2i, Nokia 6, Samsung Note 8, HP Chromebook, PS4Operating System: iOS 12, Android Oreo, Chrome OS, PS4 OS? My Question or Issue: I wanted to report that the Filipino song ...

  • Casual Listener
  • Plan: Premium Country: Philippines   Device: iPhone 6s Plus, iPhone 8, Huawei Nova 2i, Nokia 6, Samsung Note 8, HP Chromebook, PS4 Operating System: iOS 12, Android Oreo,...
  • Balderdashie
  • Casual Listener
  • 442 Views
  • 2 replies
  • 1 likes
  • Other
    Samsung
  • 442 Views
  • 2 replies
  • 1 likes

Album missing

I want to say that the Breathless Album of Shayne Ward is missing. Please its my request you to add that album in Spotify

  • Visitor
  • I want to say that the Breathless Album of Shayne Ward is missing. Please its my request you to add that album in Spotify 
  • Jose_M
  • Spotify Star
  • 336 Views
  • 1 replies
  • 1 likes
  • music
  • 336 Views
  • 1 replies
  • 1 likes

Superuser Contribution No Album artworks in Homescreen on DNX8170DABS

When I switch to homescreen on the hu, there is no artwork in homescreen. With Google play is no problem there. Using usb with Android Auto. PlanPremiumCountry GermanyDeviceKenwood DNX8170DABS S7 edge

  • Casual Listener
  • When I switch to homescreen on the hu, there is no artwork in homescreen. With Google play is no problem there. Using usb with Android Auto.  Plan Premium Country  Germany Device Kenw...
  • 7p-t6wdu7s_8v
  • Casual Listener
  • 483 Views
  • 2 replies
  • 1 likes
  • Samsung
  • 483 Views
  • 2 replies
  • 1 likes

(Missing) New Releases For Me

The weekly update and email often doesn't include releases for artists I follow. Why might this be happening, as I keep missing releases. I'm on Premium, in the UK, & using a windows 7 laptop. Thanks

  • Music Fan
  • The weekly update and email often doesn't include releases for artists I follow. Why might this be happening, as I keep missing releases.   I'm on Premium, in the UK, & using a w...
  • bigjimcambo
  • Music Fan
  • 450 Views
  • 2 replies
  • 0 likes
  • Other
  • 450 Views
  • 2 replies
  • 0 likes

Facebook linking

When I first linked Spotify to my Facebook, long time ago, I could share playlists etc to my Facebook feed. But that functions are gone. What can I use the Spotify Application in Facebook for today ? I find no use for it.....

  • Newbie
  • When I first linked Spotify to my Facebook, long time ago, I could share playlists etc to my Facebook feed. But that functions are gone. What can I use the Spotify Application in Facebook for today ?...
  • Jose_M
  • Spotify Star
  • 343 Views
  • 1 replies
  • 1 likes
  • Other
  • 343 Views
  • 1 replies
  • 1 likes

Will these music apps do what I want?

I want to leave iTunes & switch over to Spotify. That part is almost done (I have Spotify Premium).I still want to be able to play my music on my Macbook, and be able put music on the iPod Touch (suggestions for better music players is welcome). This...

  • Roadie
  • I want to leave iTunes & switch over to Spotify. That part is almost done (I have Spotify Premium). I still want to be able to play my music on my Macbook, and be able put music on the iPod Touc...
  • Sebasty
  • Community Legend
  • 454 Views
  • 1 replies
  • 0 likes
  • Other
  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pauzes automatically on IOS / Android and WEB when connected to Denon HEOS

Since a few day I am having problems with Spotify when connected to my HEOS Soundbar. I have selected the soundbar as connected device. The song plays, then after some time it automatically pauzes (also shows the play button again). I have tried to l...

  • Casual Listener
  • Since a few day I am having problems with Spotify when connected to my HEOS Soundbar. I have selected the soundbar as connected device. The song plays, then after some time it automatically pauzes (a...
  • Clickclackbang
  • Casual Listener
  • 1699 Views
  • 10 replies
  • 1 likes
  • Denon
  • 1699 Views
  • 10 replies
  • 1 likes

Vodafone free subscription help

Hi I got a free premium subscription when renewing my contract with Vodafone in February, I've tried everything to activate it but it won't let me as I have an existing Spotify account. Please help

  • Newbie
  • Hi I got a free premium subscription when renewing my contract with Vodafone in February, I've tried everything to activate it but it won't let me as I have an existing Spotify account. Please help&n...
  • Luke
  • Spotify Star
  • 553 Views
  • 1 replies
  • 0 likes
  • 553 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Greyed out songs

I've noticed that songs coming up in the search results are occasionally greyed out, and I can't play them.This happens on mobile devices, the web player and the desktop player. I originally figured those were premium-only or something, but having st...

  • Regular
  • I've noticed that songs coming up in the search results are occasionally greyed out, and I can't play them.This happens on mobile devices, the web player and the desktop player. I originally figured ...
  • MajorBludd
  • Newbie
  • 639349 Views
  • 83 replies
  • 49 likes
  • Web Player
    Windows
  • 639349 Views
  • 83 replies
  • 49 likes

Solved!! Clearing Spotify's Cache

When you clear Spotify's cache, will that affect the data that is later received by Spotify to pay artists? .. Thank you for your help! Best, ProducerTrentTaylor ***Find me on Spotify at ProducerTrentTaylor .. Artist : 10 beat tapes for chilling, stu...

  • Composer
  • When you clear Spotify's cache, will that affect the data that is later received by Spotify to pay artists? .. Thank you for your help!   Best,   ProducerTrentTaylor   ***Fi...
  • Loxer
  • Community Legend
  • 6389 Views
  • 3 replies
  • 0 likes
  • ps3
    Sony
  • 6389 Views
  • 3 replies
  • 0 likes

Solved!! Sorting Options for List of Playlists

Hello,How can i sort my playlist with custom options ? Example, when i add new songs to my playlist, they must be shown top of the list ! not bottom ! Please update. Regards

  • Casual Listener
  • Hello, How can i sort my playlist with custom options ? Example, when i add new songs to my playlist, they must be shown top of the list ! not bottom ! Please update.   Regards
  • Mandakasa76
  • Casual Listener
  • 631 Views
  • 2 replies
  • 0 likes
  • Other
  • 631 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Add music...?

What if I have an obscure album that I think should be available, but isn't? It's "Abolishment of Hate," by Jeff Lewis who was in Mortification, so an established musician. He didn't go to a professional printer -- he literally printed and packaged t...

  • Newbie
  •   What if I have an obscure album that I think should be available, but isn't? It's "Abolishment of Hate," by Jeff Lewis who was in Mortification, so an established musician. He didn't go ...
  • Jemi
  • Spotify Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 470 Views
  • 1 replies
  • 0 likes

Volvo which models support Spotify?

Hi I'm searching for a second hand Volvo (or a new one). I want to play Spotify in it. But it's very hard to find which models it supports or not. The Support page on Spotify only talks about "Sensus Connect". The Volvo pages tell me almost nothing. ...

  • Newbie
  •   Hi   I'm searching for a second hand Volvo (or a new one). I want to play Spotify in it. But it's very hard to find which models it supports or not. The Support page on Spotify only ta...
  • Bethany_Dawn
  • Community Legend
  • 410 Views
  • 1 replies
  • 0 likes
  • Other
  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Incorrect tracks listed in an album -

PlanFreeOperating System( Android) My Question or IssueI have seen a few tracks in albums that don't belong there. How to fix that without losing them altogether?

  • Newbie
  • Plan Free Operating System ( Android)   My Question or Issue I have seen a few tracks in albums that don't belong there. How to fix that without losing them altogether?
  • Jemi
  • Spotify Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • music
  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Digital out of ELAC Discovery Music Streamer is not found by Connect

PlanPremiumCountryGermanyDeviceIphone and Windows in combination with Elac Discovery My Question or IssueSpotify connect does not find the digital output of my Elac Discovery music streamer. It finds the two analog outputs but not the digital one. Is...

  • Casual Listener
  •   Plan Premium Country Germany Device Iphone and Windows in combination with Elac Discovery    My Question or Issue Spotify connect does not find the digital output of my Elac...
  • nrmal
  • Casual Listener
  • 779 Views
  • 2 replies
  • 0 likes
  • Connect
    Other
  • 779 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs stopped playing on my receiver through Connect

PlanPremium for FamilyCountry USADeviceConnectOperating SystemiOS 12 My Question or IssueWhen playing music to my receiver via Connect, Spotify recognizes my receiver, turns it on and connects to it like usual but now shows my phone ID on the receive...

  • Regular
  • Plan Premium for Family Country  USA Device Connect Operating System iOS 12   My Question or Issue When playing music to my receiver via Connect, Spotify recognizes my receiver, t...
  • Guido
  • Spotify Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • Connect
  • 360 Views
  • 1 replies
  • 0 likes