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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Kitty_136
  • Visitor
  • 17588 Views
  • 110 replies
  • 11 likes
  • Other
  • 17588 Views
  • 110 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21491 Views
  • 9 replies
  • 2 likes
  • Other
  • 21491 Views
  • 9 replies
  • 2 likes

Banner ads covering last song on playlist

PlanFreeCountryThe U.S. DeviceAcer Chromebook CB3-131Operating SystemChrome OS Version **bleep**.0.3497.95 My Question or IssueAs you can see, the ad covers the last song (there is one more song below Inside Out)

Screenshot 2018-10-07 at 12.52.49 PM.png
  • Casual Listener
  • Plan Free Country The U.S.  Device Acer Chromebook CB3-131 Operating System Chrome OS Version **bleep**.0.3497.95    My Question or Issue As you can see, the ad cove...
  • squaresquaresqu
  • Casual Listener
  • 1033 Views
  • 1 replies
  • 1 likes
  • music
  • 1033 Views
  • 1 replies
  • 1 likes

Email not sending to artist support?

Hi ive recently tried to send an email to arist support on spotify but it keeps sending the error message "Uh oh. Something went wrong." Any idea why this is happpening? This is the email im sending: Hi, recently I put a song up on spotify via tuneco...

  • Newbie
  •   Hi ive recently tried to send an email to arist support on spotify but it keeps sending the error message "Uh oh. Something went wrong." Any idea why this is happpening?   This is the ...
  • Sebasty
  • Community Legend
  • 873 Views
  • 1 replies
  • 0 likes
  • Other
  • 873 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Web Player No Longer Plays Track URLs

Trying in both Firefox and Chrome (Regular or Incognito/Private mode), recent versions, with DRM content enabled, Spotify can all of a sudden no longer load track urls. I use track urls to manage my playlists, with them I can obtain the album url of ...

  • Regular
  • Trying in both Firefox and Chrome (Regular or Incognito/Private mode), recent versions, with DRM content enabled, Spotify can all of a sudden no longer load track urls.   I use track urls to m...
  • cw_iluv-oqz7
  • Regular
  • 918 Views
  • 2 replies
  • 0 likes
  • Other
  • 918 Views
  • 2 replies
  • 0 likes

Advertisements blocking tracks on Spotify Web

I am using Spotify on my Chromebook, however as of today, advertisements have been blocking the last tracks of albums. For example, in the included picture, the last track, Contronatura, is being covered up by an ad. I cannot scroll down any further.

  • Casual Listener
  • I am using Spotify on my Chromebook, however as of today, advertisements have been blocking the last tracks of albums. For example, in the included picture, the last track, Contronatura, is being cov...
  • 356 Views
  • 0 replies
  • 1 likes
  • Other
  • 356 Views
  • 0 replies
  • 1 likes

Fire TV: incorrect song info

Fire TV Stick. I've noticed a tendacy for some songs to display the incorrect information. For example, while listening on the Fire TV app I was just hearing a Phil Collins song, but according to Spotify it was John Waite. Not sure if this is an app ...

  • Music Fan
  •   Fire TV Stick. I've noticed a tendacy for some songs to display the incorrect information. For example, while listening on the Fire TV app I was just hearing a Phil Collins song, but accordin...
  • 404 Views
  • 0 replies
  • 0 likes
  • Other
  • 404 Views
  • 0 replies
  • 0 likes

Solved!! Unknown devices, random playlists, strange behavior

PlanFamilyCountry CZEDeviceHonor 6AOperating SystemWindows 10 My Question or IssueHi guys, I am facing some strange behavior on my spotify. Behavior differes a little bit on my mobile and in windows 10 apps.I don't know if these issues are related bu...

  • Casual Listener
  • Plan Family Country  CZE Device Honor 6A Operating System Windows 10   My Question or Issue Hi guys,  I am facing some strange behavior on my spotify. Behavior differes a li...
  • Sebasty
  • Community Legend
  • 5512 Views
  • 6 replies
  • 0 likes
  • Other
  • 5512 Views
  • 6 replies
  • 0 likes

Superuser Contribution Similar named artist showing up under my music.

PlanPremiumCountryunited states DeviceiPhone 6 My Question or Issue My artist name is “ Steve J “ there is another artist names “Steve J. “ (with a period) he or she has a song called love song for a b*** . This song is showing on my artist profile a...

  • Newbie
  •   Plan Premium Country united states    Device iPhone 6   My Question or Issue  My artist name is “ Steve J “ there is another artist names “Steve J. “ (with a peri...
  • Guido
  • Spotify Legend
  • 1552 Views
  • 1 replies
  • 0 likes
  • Philips
    PlayStation
    ps3
  • 1552 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gapless playback on Sony smart tv

PlanPremiumCountry Australia DeviceSony Smart TVOperating System My Question or Issue I can’t seem to find any settings on my Spotify app on our Sony tv to use gapless playback as I can on all my other devices (iPhone and various Bluetooth devices) -...

  • Newbie
  • Plan Premium Country  Australia  Device Sony Smart TV Operating System   My Question or Issue  I can’t seem to find any settings on my Spotify app on our Sony tv to use g...
  • Guido
  • Spotify Legend
  • 1218 Views
  • 1 replies
  • 1 likes
  • Sony
  • 1218 Views
  • 1 replies
  • 1 likes

Superuser Contribution Web Site play button problem

PlanFree/Premium DeviceWeb PlatformOperating SystemAll My Question or Issue hi, I am developing a web site. And I want to add a play button iframe in my website.When I try to load the iframe the consol throws this: Refused to display ["spotify_share_...

  • Newbie
  •   Plan Free/Premium   Device Web Platform Operating System All   My Question or Issue   hi, I am developing a web site. And I want to add a play button iframe in my web...
  • Guido
  • Spotify Legend
  • 1849 Views
  • 3 replies
  • 0 likes
  • Other
  • 1849 Views
  • 3 replies
  • 0 likes

Superuser Contribution Annoying song when Spotify starts in my car, please help!

Hi,Whenever I connect my Iphone to my car Spotify always starts up with the same song by Houston, its a song I hate and never downloaded, I cant find it anywhere on my playlists.Does anyone know how I can prevent this happening please?

  • Newbie
  • Hi, Whenever I connect my Iphone to my car Spotify always starts up with the same song by Houston, its a song I hate and never downloaded, I cant find it anywhere on my playlists. Does anyone know ...
  • Guido
  • Spotify Legend
  • 562 Views
  • 1 replies
  • 1 likes
  • 562 Views
  • 1 replies
  • 1 likes

Superuser Contribution Discover Weekly Cover in Another Language

For most of this year, my Discover Weekly playlist cover has been in French and not English like it should be. I'm not able to see any settings that would cause my account to assume I'm in either a different country or using a different language. The...

Screen Shot 2018-10-04 at 3.58.49 PM.png
  • Newbie
  • For most of this year, my Discover Weekly playlist cover has been in French and not English like it should be. I'm not able to see any settings that would cause my account to assume I'm in either a d...
  • Guido
  • Spotify Legend
  • 849 Views
  • 1 replies
  • 0 likes
  • Other
  • 849 Views
  • 1 replies
  • 0 likes

Can i have remote control only in local network

PlanPremiumCountryPolandDeviceAndroid, Linux laptop, Denon AVROperating SystemAndroid,Ubuntu My Question or Issue Hi, Is there any option to disable remote control and to have it only in local network. When i'm at work and forgot to switch source to ...

  • Casual Listener
  • Plan Premium Country Poland Device Android, Linux laptop, Denon AVR Operating System Android,Ubuntu   My Question or Issue  Hi, Is there any option to disable remote control and t...
  • Jose_M
  • Spotify Star
  • 2153 Views
  • 3 replies
  • 1 likes
  • Other
  • 2153 Views
  • 3 replies
  • 1 likes

Solved!! [PS4/PlayStation] Disable Genius/Lyrics?

PlanPremiumCountryUSDevicePS4/PlayStation My Question or IssuePretty straightforward question: how does one disable the Genius/Behind the Lyrics feature in the PS4 Spotify app? Thanks!

  • Newbie
  • Plan Premium Country US Device PS4/PlayStation   My Question or Issue Pretty straightforward question: how does one disable the Genius/Behind the Lyrics feature in the PS4 Spotify a...
  • Jose_M
  • Spotify Star
  • 9828 Views
  • 1 replies
  • 1 likes
  • 9828 Views
  • 1 replies
  • 1 likes

Samsung TV Spotify keeps logging out

PlanPremiumCountryCanada DeviceSamsung UN 55 MU6070Operating SystemSamsung TV My Question or Issue Every few days the Spotify accounts logs out. I am then unable to use the "devices available" feature to log in, and have to use my account # and paswo...

  • Newbie
  • Plan Premium Country Canada  Device Samsung UN 55 MU6070 Operating System Samsung TV   My Question or Issue  Every few days the Spotify accounts logs out. I am then unable to...
  • Jose_M
  • Spotify Star
  • 2303 Views
  • 1 replies
  • 2 likes
  • Premium
  • 2303 Views
  • 1 replies
  • 2 likes

[Web Player] not supported by linux

PlanFree/PremiumCountry DeviceLinux embedded deviceOperating SystemLinuxPrograms:FireFox: ESR 52.9.0 64bitChromium 57.0.2987.98 64bit build 8.7 Deb 3.0 My Question or IssueI'm using a embedded linux pc and I'm trying to run spotify trough the browser...

  • Casual Listener
  • Plan Free/Premium Country   Device Linux embedded device Operating System Linux Programs: FireFox: ESR 52.9.0 64bit Chromium 57.0.2987.98 64bit build 8.7 Deb 3.0   My Question o...
  • uiaehuihuidf
  • Casual Listener
  • 3393 Views
  • 3 replies
  • 2 likes
  • Other
  • 3393 Views
  • 3 replies
  • 2 likes

Spotify won’t detect Chromecast

Hi there,I’ve just set up a Chromecast Audio and am trying cast from Spotify. First, my location doesn’t have unlimited / landline internet. Only a cell tower. I want to play my offline music from Spotify, so that I’m not using data. I’ve set the Pla...

  • Newbie
  • Hi there, I’ve just set up a Chromecast Audio and am trying cast from Spotify.   First, my location doesn’t have unlimited / landline internet.  Only a cell tower.  I want to play m...
  • 432 Views
  • 0 replies
  • 0 likes
  • 432 Views
  • 0 replies
  • 0 likes

Chromecast audio and Spotify

I'm having a really annoying problem with the playlists. I have a playlist were I add songs every now and then, the problem is when I listen to the playlist through chromecast the chromecast just begins at the top of the playlist when I'm listening t...

  • Casual Listener
  • I'm having a really annoying problem with the playlists. I have a playlist were I add songs every now and then, the problem is when I listen to the playlist through chromecast the chromecast just beg...
  • 346 Views
  • 0 replies
  • 0 likes
  • 346 Views
  • 0 replies
  • 0 likes

Superuser Contribution Premium Radio on iPhone 7 Plus, no like or dislike buttons

PlanPremium CountryUS DeviceiPhone 7 plus Operating SystemiOS 12 My Question or Issue I have a premium subscription, but I am unable to edit my radio stations by utilizing the like/dislike buttons. The only functionality I have is to skip songs, "hea...

  • Casual Listener
  • Plan Premium   Country US   Device iPhone 7 plus   Operating System iOS 12   My Question or Issue  I have a premium subscription, but I am unable to edit my radi...
  • Jemi
  • Spotify Legend
  • 578 Views
  • 3 replies
  • 0 likes
  • music
  • 578 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playing Songs That Aren't On My Playlist Anymore

PlanFreeCountry USADeviceIPhone 5 and computer (chromebook)Operating SystemiOS 10 (idk what chromebooks use) My Question or Issue I have this problem where when I take a song off a playlist of mine, when I press shuffle play on my phone or play on my...

  • Casual Listener
  • Plan Free Country  USA Device IPhone 5 and computer (chromebook) Operating System iOS 10 (idk what chromebooks use)   My Question or Issue  I have this problem where when I t...
  • Jemi
  • Spotify Legend
  • 1738 Views
  • 4 replies
  • 0 likes
  • music
  • 1738 Views
  • 4 replies
  • 0 likes