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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10407 Views
  • 72 replies
  • 9 likes
  • Other
  • 10407 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20130 Views
  • 9 replies
  • 2 likes
  • Other
  • 20130 Views
  • 9 replies
  • 2 likes

Superuser Contribution BUG: Lots of Facebook accounts (including mine) showing numbers

I've started noticing this more and more over the past week or two. The usernames of more and more Facebook users I follow on Spotify are disappearing and are showing their numeric usernames instead.

  • Gig Goer
  • I've started noticing this more and more over the past week or two. The usernames of more and more Facebook users I follow on Spotify are disappearing and are showing their numeric usernames instead.
  • Aimee_T
  • Roadie
  • 574 Views
  • 1 replies
  • 0 likes
  • music
  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Improve analysis of "Recommended songs"

The analysis that is supposed to match the recommendation with whats in the play list is too approximate. If you got a list for violin or organ only then symphonies will still be recommended to you. Surely it would be possible to distinguish between ...

  • Regular
  •   The analysis that is supposed to match the recommendation with whats in the play list is too approximate. If you got a list for violin or organ only then symphonies will still be recommended ...
  • Aimee_T
  • Roadie
  • 688 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 688 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to allow access to Musixmatch

Plan: PremiumCountry: UKDevice: Lenovo Ideapad 720sOperating System: Windows 10 I accidentally removed access for Musixmatch in "Apps" within my Spotify account. Now Musixmatch is no longer integrating with Spotify and Spotify does not ask me to allo...

  • Newbie
  •   Plan: Premium Country: UK Device: Lenovo Ideapad 720s Operating System: Windows 10   I accidentally removed access for Musixmatch in "Apps" within my Spotify account....
  • Aimee_T
  • Roadie
  • 4939 Views
  • 1 replies
  • 0 likes
  • Other
  • 4939 Views
  • 1 replies
  • 0 likes

Superuser Contribution Taylor Swift's Red Album Gone?

PlanPremiumCountryMexico DeviceSamsung Galaxy S9+, PC, XboxOperating SystemAndroid Oreo, Windows 10, etc. My Question or IssueI can't hear/play that album anymore, almost all the songs are grayed out, and only just a few songs were automatically 'red...

  • Casual Listener
  • Plan Premium Country Mexico  Device Samsung Galaxy S9+, PC, Xbox Operating System Android Oreo, Windows 10, etc.   My Question or Issue I can't hear/play that album anymore, ...
  • Aimee_T
  • Roadie
  • 2437 Views
  • 1 replies
  • 5 likes
  • Samsung
  • 2437 Views
  • 1 replies
  • 5 likes

Superuser Contribution The shuffle algorithm is messed up

PlanPremiumCountry SwitzerlandDeviceiPhone 6s My Question or Issue I have a feeling that the song by ID "Natural" is getting misstreated by the Spotify algorithm, it is by far the song i’ve listened to the most recently but it never seems to appear w...

  • Casual Listener
  •   Plan Premium Country  Switzerland Device iPhone 6s     My Question or Issue  I have a feeling that the song by ID "Natural" is getting misstreated by the Spotify ...
  • Aimee_T
  • Roadie
  • 956 Views
  • 1 replies
  • 0 likes
  • Other
  • 956 Views
  • 1 replies
  • 0 likes

Google assistant refuses to play spotify songs

PlanPremiumCountry UKDeviceSamsung Galaxy S8+ and JBL Link 20Operating SystemLatest Android and Latest JBL firmware My Question or Issue I would post on a Google forum but can't find one, whenever I ask my phone or JBL speaker with the Google assista...

  • Regular
  • Plan Premium Country  UK Device Samsung Galaxy S8+ and JBL Link 20 Operating System Latest Android and Latest JBL firmware   My Question or Issue  I would post on a Google fo...
  • _Bellagio_
  • Gig Goer
  • 1429 Views
  • 2 replies
  • 0 likes
  • Connect
    music
    Samsung
  • 1429 Views
  • 2 replies
  • 0 likes

Can't sign into Spotify on Samsung Gear S3

I'm having trouble signing into my Spotify account on my Gear S3 when selecting the "Stream on WiFi" option. I enter in my Facebook login details but it says that I require Premium to login on the watch, yet I have premium already and I'm logged in o...

  • Newbie
  • I'm having trouble signing into my Spotify account on my Gear S3 when selecting the "Stream on WiFi" option.  I enter in my Facebook login details but it says that I require Premium to login on ...
  • _Bellagio_
  • Gig Goer
  • 3331 Views
  • 4 replies
  • 2 likes
  • Samsung
  • 3331 Views
  • 4 replies
  • 2 likes

Samsung Gear S3 can't login

Can't login (using facebook) to spotify using my gear s3. I've tried just about everything I could find on forums. Reinstalling the app, reseting the watch, clearing offline devices on spotify website, tried setting up device UN & PW, changed my FB p...

  • Visitor
  • Can't login (using facebook) to spotify using my gear s3. I've tried just about everything I could find on forums. Reinstalling the app, reseting the watch, clearing offline devices on spotify websit...
  • _Bellagio_
  • Gig Goer
  • 2140 Views
  • 4 replies
  • 0 likes
  • Samsung
  • 2140 Views
  • 4 replies
  • 0 likes

How to save music to Gear S2

I know similar questions have been asked but I still am not able to do this.I want to save Spotify playlist to my Gear S2 to listen to whule running so I don't need to carry my phone.Have: Premium planSamsung Galaxy S9+Gear S2Latest updates on all.I ...

  • Newbie
  •   I know similar questions have been asked but I still am not able to do this. I want to save Spotify playlist to my Gear S2 to listen to whule running so I don't need to carry my phone. Have...
  • _Bellagio_
  • Gig Goer
  • 1704 Views
  • 1 replies
  • 0 likes
  • music
    Samsung
  • 1704 Views
  • 1 replies
  • 0 likes

Spotify app with Samsung Gear S3 Crashes

PlanPremiumCountryUnited StatesDeviceSamsung Gear S3Operating SystemTizen 3 My Question or Issue The Spotify app for the Samsung Gear S3 had very bad crashing problems. I use the watch on LTE when I go running to stream music from Spotify. I also lik...

  • Newbie
  • Plan Premium Country United States Device Samsung Gear S3 Operating System Tizen 3   My Question or Issue  The Spotify app for the Samsung Gear S3 had very bad crashing problems. ...
  • _Bellagio_
  • Gig Goer
  • 1137 Views
  • 1 replies
  • 1 likes
  • Other
  • 1137 Views
  • 1 replies
  • 1 likes

Alexa want play Spotify on Sonos One

Hi, I have a Spotify Premium account linked with Alexa on my Sonos One. Everything seems fine, but when I tell Alexa to play something, for example shuffle Drake on Spotify or play radio on Spotify she says "Shuffeling Drake on Spotify" but no music ...

  • Newbie
  • Hi,    I have a Spotify Premium account linked with Alexa on my Sonos One. Everything seems fine, but when I tell Alexa to play something, for example shuffle Drake on Spotify or play rad...
  • Noah
  • Spotify Star
  • 1165 Views
  • 1 replies
  • 0 likes
  • 1165 Views
  • 1 replies
  • 0 likes

Artist Subscription

I am currently “subscribed” to a few artists and a playlist I believe. In the way I am “subscribed” is that whenever they release music, it automatically goes straight to a specific playlist of mine that I told it all to go to. How do I “unsubscribe”...

  • Newbie
  • I am currently “subscribed” to a few artists and a playlist I believe. In the way I am “subscribed” is that whenever they release music, it automatically goes straight to a specific playlist of mine ...
  • Noah
  • Spotify Star
  • 777 Views
  • 1 replies
  • 0 likes
  • music
  • 777 Views
  • 1 replies
  • 0 likes

some playlists make the windows phone app big

PlanPremiumCountry FranceDeviceLumia WPOperating Systemwindows My Question or IssueHello all, I am encountering an issue. When I play certain playlists (90s rock anthems, ...) the app stops functioning. It only plays the first song and doesn't switch...

  • Casual Listener
  •   Plan Premium Country  France Device Lumia WP Operating System windows   My Question or Issue Hello all, I am encountering an issue. When I play certain playlists (90s rock...
  • Loxer
  • Community Legend
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Álbum desapareceu

Pessoal!! O album "Day & Age" do The Killers desapareceu e não tô achando em lugsr algum, alguém podia me ajudar com a solução pra esse problema??

  • Newbie
  • Pessoal!! O album "Day & Age" do The Killers desapareceu e não tô achando em lugsr algum, alguém podia me ajudar com a solução pra esse problema??  
  • Bittencourt
  • Spotify Star
  • 776 Views
  • 1 replies
  • 0 likes
  • music
  • 776 Views
  • 1 replies
  • 0 likes

Superuser Contribution 1500 playlists borradas, cartel de error al intentar recuperarlas

PlanPremiumCountryArgentina Hola...! Me pongo en contacto con ustedes porque debido a un error en la plataforma Soundiiz se borraron mis más de 1500 playlists (que a su vez estaban en carpetas) de spotify El 20/07/18.Ya me puse en contacto con ellos ...

  • Casual Listener
  •   Plan Premium Country Argentina      Hola...! Me pongo en contacto con ustedes porque debido a un error en la plataforma Soundiiz se borraron mis más de 1500 playlists (qu...
  • Alfredo
  • Roadie
  • 728 Views
  • 3 replies
  • 0 likes
  • Other
  • 728 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect LG webOS podcasts not working

PlanPremiumCountry UKDeviceLG TV Operating SystemwebOS My Question or Issue Hi. I'm trying to listen to podcasts using Spotify Connect from my Android phone to my LG tv. Music works fine, but podcasts ain't seem to at all. When I select an episode of...

  • Newbie
  • Plan Premium Country  UK Device LG TV  Operating System webOS   My Question or Issue  Hi. I'm trying to listen to podcasts using Spotify Connect from my Android phone to...
  • Alfredo
  • Roadie
  • 1211 Views
  • 1 replies
  • 0 likes
  • Connect
  • 1211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Greyed out songs!

My Question or Issue:Hello, I noticed something odd and would like to know the reason for it, it may have been asked before. Basically I have been streaming Japanese music from my phone with no problems. However if I play the exact same playlist that...

  • Newbie
  • My Question or Issue: Hello, I noticed something odd and would like to know the reason for it, it may have been asked before. Basically I have been streaming Japanese music from my phone with no p...
  • Alfredo
  • Roadie
  • 843 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 843 Views
  • 1 replies
  • 0 likes

Solved!! Select audio output device?

Dear Spotify Developers - Firstly, thank you for such an awesome product! I've got several audio outputs from my PC - my speakers, my headphone DAC+amp (optical out), and my TV (nVidia HDMI audio output). Please can you add an option to select which ...

  • Casual Listener
  • Dear Spotify Developers -   Firstly, thank you for such an awesome product!   I've got several audio outputs from my PC - my speakers, my headphone DAC+amp (optical out), and my TV (nVi...
  • Phil_world
  • Casual Listener
  • 436972 Views
  • 89 replies
  • 178 likes
  • 436972 Views
  • 89 replies
  • 178 likes

Is playing downloaded tracks while online counted as a "listened to"?

My fandom is planning to organize a streaming project for our favorite artist on Spotify. Since we're all newbies, I want to make sure everytime we play our artist's tracks it's counted as a "listened to". We're moving from a Korean hybrid streaming ...

  • Newbie
  • My fandom is planning to organize a streaming project for our favorite artist on Spotify. Since we're all newbies, I want to make sure everytime we play our artist's tracks it's counted as a "listene...
  • Loxer
  • Community Legend
  • 570 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 570 Views
  • 1 replies
  • 0 likes

New Artist submit for playlist consideration feature - how do I do that?

Hi - I am an artist and want to submit a song for playlist consideration using the new feature. I've read the press release. i've logged into my artist account. I've seen the message that tells me to enter my dashboard to submit a track for playlist ...

  • Roadie
  •   Hi - I am an artist and want to submit a song for playlist consideration using the new feature. I've read the press release. i've logged into my artist account. I've seen the message that tel...
  • Technicyan
  • Regular
  • 6527 Views
  • 2 replies
  • 0 likes
  • Other
  • 6527 Views
  • 2 replies
  • 0 likes