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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Donavin1994
  • Casual Listener
  • 8771 Views
  • 64 replies
  • 8 likes
  • Other
  • 8771 Views
  • 64 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19588 Views
  • 9 replies
  • 2 likes
  • Other
  • 19588 Views
  • 9 replies
  • 2 likes

[PS4] poor audio quality

I'm trialling Spotify premium but I'm finding the audio quality on the ps4 app has a very tinny muffled sound. I have a fibre connection and other apps like YouTube \iPlayer\Amazon which also have video have significantly better audio. I'm not expect...

  • Newbie
  • I'm trialling Spotify premium but I'm finding the audio quality on the ps4 app has a very tinny muffled sound. I have a fibre connection and other apps like YouTube \iPlayer\Amazon which also have vi...
  • jez12
  • Casual Listener
  • 37162 Views
  • 92 replies
  • 15 likes
  • music
    Other
  • 37162 Views
  • 92 replies
  • 15 likes

Solved!! Sonos and my Daily mix

In want to play my "Daily Mixes" on my Sonos, but can't find it there.Can you tell me if this is possible and what I had to do.If not, please create this possibility. Thanks.Harme van Kamp

  • Casual Listener
  • In want to play my "Daily Mixes" on my Sonos, but can't find it there. Can you tell me if this is possible and what I had to do. If not, please create this possibility.   Thanks. Harme van ...
  • tomcunn
  • Newbie
  • 11352 Views
  • 8 replies
  • 0 likes
  • 11352 Views
  • 8 replies
  • 0 likes

Playlist issues on web player

Plan: PremiumCountry: UKOperating System: Windows 10I'm using the web-playeron chrome and have done before in the past, if that helps.My Question or Issue: To access my playlists I must first click on them, wait and then reload the page otherwise the...

  • Casual Listener
  • Plan: Premium Country: UK Operating System: Windows 10 I'm using the web-playeron chrome and have done before in the past, if that helps. My Question or Issue: To access my pl...
  • -wk5khwe3_7ng
  • Casual Listener
  • 660 Views
  • 3 replies
  • 1 likes
  • 660 Views
  • 3 replies
  • 1 likes

Can I shuffle ALL of Spotify

I want to know if it's possible to shuffle Spotify. Not my library. Nothing connected to my account. I'm talking Spotify's library. The whole thing. All of it. No restrictions, no genres or categories.All. Of. Spotify.Any suggestions?

  • Newbie
  • I want to know if it's possible to shuffle Spotify. Not my library. Nothing connected to my account. I'm talking Spotify's library. The whole thing. All of it. No restrictions, no genres or categorie...
  • rednblu
  • Roadie
  • 2396 Views
  • 2 replies
  • 5 likes
  • 2396 Views
  • 2 replies
  • 5 likes

Spotify survey

I feel that the survey I was sent should be more than 2 questions. The survey doesn't give your employees justice on how hard they work to help solve subscribers problems. My problem wasn't solved but whoever it was who tried to help me tried very ha...

  • Newbie
  • I feel that the survey I was sent should be more than 2 questions. The survey doesn't give your employees justice on how hard they work to help solve subscribers problems. My problem wasn't solved bu...
  • 650 Views
  • 0 replies
  • 0 likes
  • Android
  • 650 Views
  • 0 replies
  • 0 likes

Contact Form Empties Message Field On Post Error

PlanFree/PremiumCountryCanada DeviceChrome Version 66.0.3359.181 (64-bit)Operating SystemWindows 10 My Question or Issue On this cotact form if there is any error when you click "POST" the message you typed out (plan, country, the question/issue) is ...

  • Regular
  • Plan Free/Premium Country Canada  Device Chrome Version 66.0.3359.181 (64-bit) Operating System Windows 10   My Question or Issue  On this cotact form if there...
  • 352 Views
  • 0 replies
  • 0 likes
  • Other
  • 352 Views
  • 0 replies
  • 0 likes

Discover Weekly showing songs and albums in different alphabet

PlanFree and PremiumCountry The NetherlandsDeviceAnyOperating SystemAny My Question or Issue Every now and then, my Discover Weekly shows a song and its album in a non-regular alphabet. (See attachment)When clicking on the artist (which is in regulat...

  • Newbie
  • Plan Free and Premium Country  The Netherlands Device Any Operating System Any   My Question or Issue  Every now and then, my Discover Weekly shows a song and its album in&nb...
  • 503 Views
  • 0 replies
  • 0 likes
  • 503 Views
  • 0 replies
  • 0 likes

Playlists not working on webplayer

Plan: PremiumCountry: UKOperating System: Windows 10I'm using the web-playeron chrome and have done before in the past, if that helps.My Question or Issue: To access my playlists I must first click on them, wait and then reload the page otherwise the...

  • Casual Listener
  • Plan: Premium Country: UK Operating System: Windows 10 I'm using the web-playeron chrome and have done before in the past, if that helps. My Question or Issue: To access my pl...
  • -wk5khwe3_7ng
  • Casual Listener
  • 644 Views
  • 1 replies
  • 0 likes
  • 644 Views
  • 1 replies
  • 0 likes

Solved!! Web player crashes instantly

Today I wanted to play a playlist. As soon as I clicked on the play button, the whole page became black. Now whenever I open spotify, it forwards me to open.spotify.com/browse/featured, displays the web player for less than half a second and then the...

  • Regular
  • Today I wanted to play a playlist. As soon as I clicked on the play button, the whole page became black.   Now whenever I open spotify, it forwards me to open.spotify.com/browse/featured,...
  • adman53
  • Newbie
  • 12274 Views
  • 24 replies
  • 3 likes
  • Other
  • 12274 Views
  • 24 replies
  • 3 likes

Flo Rida Right Round - Wrong Version Plays

PlanPremiumCountry Australia My Question or Issue When I search for the song Right Round by Flo Rida feat. Ke$ha[1], the version that plays is the Benny Banessi Remix[2]. The version that should play is this one[3], which is on a compilation album, i...

  • Casual Listener
  • Plan Premium Country  Australia     My Question or Issue  When I search for the song Right Round by Flo Rida feat. Ke$ha[1], the version that plays is the Benny Banessi Rem...
  • 2175 Views
  • 0 replies
  • 9 likes
  • Other
  • 2175 Views
  • 0 replies
  • 9 likes

Spotify Plays Wrong Song (Song Radio) on Google Home

Hi, I'm using Google Home with my Spotify Premium account, and generally don't have that many problems - however, there has been cases where it is playing the wrong song, for example, King of Everything by Wiz Khalifa. What I Say: "Ok google, play Ki...

  • Casual Listener
  • Hi,   I'm using Google Home with my Spotify Premium account, and generally don't have that many problems - however, there has been cases where it is playing the wrong song, for example, King o...
  • connor321
  • Casual Listener
  • 1857 Views
  • 2 replies
  • 9 likes
  • Other
  • 1857 Views
  • 2 replies
  • 9 likes

Web Player - 'Stations' and 'Podcasts' missing from Library

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 7 - Firefox (latest) My Question or IssueFirst time I used the "Web player" today, to discover after several minutes of frustrated clicking around, followed by searching the community forum t...

  • Newbie
  • Plan Premium Country Australia Device PC Operating System Windows 7 - Firefox (latest)   My Question or Issue First time I used the "Web player" today, to discover after several minute...
  • 406 Views
  • 0 replies
  • 0 likes
  • 406 Views
  • 0 replies
  • 0 likes

No discover weekly & daily mix.

I registered Spotify (USA) and got the premium plan two weeks ago, I play music every day, but the discover weekly playlist and daily mix never showed up. I can't find it from anywhere on any platform. Anybody can tell me why that happened? Thanks in...

  • Casual Listener
  • I registered Spotify (USA) and got the premium plan two weeks ago, I play music every day, but the discover weekly playlist and daily mix never showed up. I can't find it from anywhere on any platfor...
  • uu7-ih4_uof1
  • Casual Listener
  • 364 Views
  • 1 replies
  • 0 likes
  • Other
  • 364 Views
  • 1 replies
  • 0 likes

Web Player will not work

spotify app will not play songs on computer, chromebook, it keeps freezing and saying theres a problem and to refresh. I do but it still will not work, checked connection, restarted computer, logged out and back into app, none have worked so far.

  • Newbie
  • spotify app will not play songs on computer, chromebook, it keeps freezing and saying theres a problem and to refresh. I do but it still will not work, checked connection, restarted computer, logged ...
  • Sebasty
  • Community Legend
  • 633 Views
  • 2 replies
  • 0 likes
  • Other
  • 633 Views
  • 2 replies
  • 0 likes

Spotify connect stop randomly

Hi, I've bought a pair of GGMM M3 and set up a multiroom.Until a few weeks ago everything worked perfectly, now when I play songs on speakers, spotify randomly stops playing, pausing the song and refusing to play again. I say randomly because althoug...

  • Regular
  • Hi,   I've bought a pair of GGMM M3 and set up a multiroom. Until a few weeks ago everything worked perfectly, now when I play songs on speakers, spotify randomly stops playing, pausing the s...
  • wwknaxgw-_88
  • Casual Listener
  • 4095 Views
  • 13 replies
  • 1 likes
  • Connect
  • 4095 Views
  • 13 replies
  • 1 likes

Samsung Multiroom Speakers - Keep Cutting out

Hi There, I am Spotifiy Premium user. For the last year I have been struggling using Spotify on my Samsung Multiroom speakers. I have no issues connecting to them but they always disconnect. Sometimes 30 secs in, other times 30 mins. Spotify does not...

  • Newbie
  • Hi There,   I am Spotifiy Premium user.  For the last year I have been struggling using Spotify on my Samsung Multiroom speakers.  I have no issues connecting to them but they always...
  • wwknaxgw-_88
  • Casual Listener
  • 1404 Views
  • 1 replies
  • 5 likes
  • Samsung
  • 1404 Views
  • 1 replies
  • 5 likes

Solved!! Ways to play music in my Car - Bluetooth & USB

CountryCanadaDeviceTBDOperating SystemTBD My Question or IssueHello, I plan on having the premium plan, but would like to figure some things out first. I would like some way to be able to play my music in my car. It has Bluetooth and USB. And I'm not...

  • Casual Listener
  • Country Canada Device TBD Operating System TBD   My Question or Issue Hello,    I plan on having the premium plan, but would like to figure some things out first. I woul...
  • Bethany_Dawn
  • Community Legend
  • 3451 Views
  • 7 replies
  • 0 likes
  • 3451 Views
  • 7 replies
  • 0 likes

Spotify connect failing

PlanPremiumCountryUSDeviceMac laptop, iphone/ipad, raspberry piOperating SystemOSX, iOS, linux My Question or Issue Up until about two weeks ago, spotify connect was working greatfor me: I could control my wifi speaker (built from a raspberry pi)with...

  • Casual Listener
  • Plan Premium Country US Device Mac laptop, iphone/ipad, raspberry pi Operating System OSX, iOS, linux   My Question or Issue  Up until about two weeks ago, spotify connect was wor...
  • 407 Views
  • 0 replies
  • 0 likes
  • 407 Views
  • 0 replies
  • 0 likes

Solved!! 2018 Update

PlanPremiumCountry United StatesDeviceiPhone 6SOperating System(iOS 11 My Question or Issue I got an email that Spotify has been updated and has a new “look”, so i updated the app, but it still looks the same. Some of my friends have the update, but ...

  • Newbie
  •   Plan Premium Country  United States Device iPhone 6S Operating System (iOS 11   My Question or Issue  I got an email that Spotify has been updated and has a new “look...
  • dinomight
  • Spotify Star
  • 737 Views
  • 1 replies
  • 0 likes
  • 737 Views
  • 1 replies
  • 0 likes

Web player just played three ads in a row

PlanFreeCountry USADeviceHPOperating SystemWindows 10 My Question or Issue Hello,I am trying to listen to my Touhou music on the Web Player. However, after the song "Heian Alien", you played three 30-second ads. That adds up to a whole minute of ADs....

  • Casual Listener
  • Plan Free Country  USA Device HP Operating System Windows 10   My Question or Issue  Hello, I am trying to listen to my Touhou music on the Web Player. However, after the so...
  • 632 Views
  • 0 replies
  • 0 likes
  • 632 Views
  • 0 replies
  • 0 likes