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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8375 Views
  • 59 replies
  • 8 likes
  • Other
  • 8375 Views
  • 59 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19499 Views
  • 9 replies
  • 2 likes
  • Other
  • 19499 Views
  • 9 replies
  • 2 likes

Google Home Playing Random Playlists and Songs

When I ask my google home to play my gym playlist or any other playlist for that matter, it plays some random persons gym playlist or one made by spotify. It has even begun doing it with my GH shortcuts where the spotify playlist name is written down...

  • Casual Listener
  • When I ask my google home to play my gym playlist or any other playlist for that matter, it plays some random persons gym playlist or one made by spotify. It has even begun doing it with my GH shortc...
  • Dylan_Nesbitt
  • Casual Listener
  • 2429 Views
  • 1 replies
  • 0 likes
  • music
  • 2429 Views
  • 1 replies
  • 0 likes

Web player plays on phone

EVERY TIME I try to play a song, playlist, etc. from the web player on my computer, it automatically starts playing on my phone instead. If I wanted to play music on my phone, I would have used the app on my phone! How can I prevent this from happeni...

  • Casual Listener
  • EVERY TIME I try to play a song, playlist, etc. from the web player on my computer, it automatically starts playing on my phone instead. If I wanted to play music on my phone, I would have used the a...
  • Poy
  • Casual Listener
  • 3609 Views
  • 4 replies
  • 0 likes
  • Web Player
  • 3609 Views
  • 4 replies
  • 0 likes

History of headphones / speakers used

Hey, As we increase the number of wireless headphones, and thereby the risk of losing them it would be great to know when a certain headphone / speaker was used. Have tried other ways to find this out, but for Sportify it would make sense to log this...

  • Newbie
  • Hey,   As we increase the number of wireless headphones, and thereby the risk of losing them it would be great to know when a certain headphone / speaker was used.   Have tried other wa...
  • 320 Views
  • 0 replies
  • 0 likes
  • Connect
    Other
  • 320 Views
  • 0 replies
  • 0 likes

Not Working at all

Every time I try to open it in my browser it pops up with a note at the top that says, "Opps, something went wrong. Please reload."And it keeps doing that until eventually it won't open anything and the following message displays: 504 Gateway Time-ou...

  • Casual Listener
  • Every time I try to open it in my browser it pops up with a note at the top that says, "Opps, something went wrong. Please reload." And it keeps doing that until eventually it won't open anything an...
  • Chaplatéyar
  • Regular
  • 1269 Views
  • 6 replies
  • 0 likes
  • 1269 Views
  • 6 replies
  • 0 likes

Chrome enabled protected content but still can't load the player

I keep getting the Enable player in your browser. I followed the step for chrome and it is actually already allowing playing of protected content. Allowed an exemption for spotify to load flash incase that was the issue, tried incognetio. Nothing see...

  • Newbie
  • I keep getting the Enable player in your browser. I followed the step for chrome and it is actually already allowing playing of protected content.    Allowed an exemption for spotify to l...
  • 1589 Views
  • 0 replies
  • 16 likes
  • 1589 Views
  • 0 replies
  • 16 likes

Webplayer down?

504 Gateway Time-out  

  • Roadie
  • 504 Gateway Time-out    
  • Sebasty
  • Community Legend
  • 690 Views
  • 5 replies
  • 0 likes
  • Web Player
    Windows
  • 690 Views
  • 5 replies
  • 0 likes

cant play music from laptop

i have been using spotify for the last 2 hours no issues and then im greeted with a message saying i have to enable the web player in my browser so i go to the support site download the right file needed but then get the message its not applicable bu...

  • Newbie
  • i have been using spotify for the last 2 hours no issues and then im greeted with a message saying i have to enable the web player in my browser so i go to the support site download the right file ne...
  • Sebasty
  • Community Legend
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

Solved!! open.spotify.com webplayer stops playing music after 9 seconds

Today the new webplayer open.spotify.com was pushed to me again instead of the old (working) play.spotify.com. After selecting some music I pressed play, but every songs just freezes after playing exactly 9 seconds. The music stops, but the player do...

  • Casual Listener
  • Today the new webplayer open.spotify.com was pushed to me again instead of the old (working) play.spotify.com. After selecting some music I pressed play, but every songs just freezes after playing ex...
  • fullSense
  • Newbie
  • 56404 Views
  • 21 replies
  • 10 likes
  • Web Player
  • 56404 Views
  • 21 replies
  • 10 likes

alexa can't find any music by title/artist/album/genre - French account

Hi when I to ask alexa to play any song title/artist/album/genre it say it cound't find any title/artist/album/genre songs. For exemple I have tried:Alexa, play Fly Like an Eagle by the Steve Miller Band on Spotify.Alexa play songs by Andy Gibb on Sp...

  • Newbie
  • Hi when I to ask alexa to play any song title/artist/album/genre it say it cound't find any title/artist/album/genre songs. For exemple I have tried: Alexa, play Fly Like an Eagle by the Steve Mill...
  • user-removed
  • Not applicable
  • 2357 Views
  • 1 replies
  • 0 likes
  • 2357 Views
  • 1 replies
  • 0 likes

search and play , desktop vs android version

I have a premium suscription with desktop version installed in Windows 10 and also installed in my cell phone, android 7. Sometimes, after i've found a song in desktop, spotify says the song cannot be played because does not exist, but the very same ...

  • Newbie
  • I have a premium suscription with desktop version installed in Windows 10 and also installed in my cell phone, android 7. Sometimes, after i've found a song in desktop, spotify says the song cannot b...
  • 386 Views
  • 0 replies
  • 0 likes
  • 386 Views
  • 0 replies
  • 0 likes

Web Player play button not working

I can search everything just fine but can't play anything on the web player. Sometimes the problem fixes itself some days but it seems to be reccuring. What should I do?

  • Newbie
  • I can search everything just fine but can't play anything on the web player. Sometimes the problem fixes itself some days but it seems to be reccuring. What should I do?
  • xkufix
  • Newbie
  • 814 Views
  • 2 replies
  • 0 likes
  • 814 Views
  • 2 replies
  • 0 likes

Solved!! Hitting like does not add song to Liked From Radio playlist.

So when I would listen to the radio, if i liked a song, it would go to the "Liked From Radio" playlist just fine. If I REALLY loved it, I'd add them to a PL of my own. This is how I managed the two. To my dismay, I decided to eventually look at the L...

  • Music Fan
  • So when I would listen to the radio, if i liked a song, it would go to the "Liked From Radio" playlist just fine. If I REALLY loved it, I'd add them to a PL of my own. This is how I managed the two. ...
  • Smokeandflow
  • Casual Listener
  • 13154 Views
  • 14 replies
  • 1 likes
  • Other
  • 13154 Views
  • 14 replies
  • 1 likes

Mixing virtual and physical Music collection

First of all I think your service is awesome, I can find almost everything on Spotify, and for a listener for me, it’s just the paradise. The interface could sometimes be more easy, and I did not find a “genre” classification. However, I wish I would...

  • Newbie
  • First of all I think your service is awesome, I can find almost everything on Spotify, and for a listener for me, it’s just the paradise. The interface could sometimes be more easy, and I did not fin...
  • 427 Views
  • 0 replies
  • 0 likes
  • 427 Views
  • 0 replies
  • 0 likes

Chef'Special

In my country (Italy) most of Chef'Special songs are not available, while in the Netherlands they are all available. How is that possible and could it just be a technical issue?

  • Newbie
  •  In my country (Italy) most of Chef'Special songs are not available, while in the Netherlands they are all available. How is that possible and could it just be a technical issue?
  • vfont
  • Newbie
  • 353 Views
  • 1 replies
  • 0 likes
  • Other
  • 353 Views
  • 1 replies
  • 0 likes

Solved!! Microsoft Groove - Music Videos

I’m currently a Microsoft Groove music subscriber. I found out today they are shutting it down 12/31 and have partnered with you guys and I can import my playlist soon to Spotify. I love the ability to have videos auto play on my Xbox of songs on my ...

  • Casual Listener
  • I’m currently a Microsoft Groove music subscriber. I found out today they are shutting it down 12/31 and have partnered with you guys and I can import my playlist soon to Spotify. I love the ability ...
  • bgwilly31
  • Newbie
  • 1579 Views
  • 5 replies
  • 1 likes
  • 1579 Views
  • 5 replies
  • 1 likes

Vodafone and Spotify Premium :(

Hi all, noobs here so pls be kind I hope you can help.12 months ago I signed up for Vodafone sim 12 months with spotify premium. worked great for 1 year now its ending, if I cancel my subscriptions will I lose all my playlists, following/ers etc or w...

  • Casual Listener
  • Hi all, noobs here so pls be kind I hope you can help. 12 months ago I signed up for Vodafone sim 12 months with spotify premium. worked great for 1 year now its ending, if I cancel my subscriptions...
  • user-removed
  • Not applicable
  • 576 Views
  • 1 replies
  • 0 likes
  • Other
  • 576 Views
  • 1 replies
  • 0 likes

Google Home own URL for radio?

How do I inegrate a web radio station from a custom url to be played by google home? http://necta.pedroja.tech/necta192.mp3 Do I have to create a playlist for this stream or how do I command: "ok google, play nectarine radio". It works for NDR2 but f...

  • Newbie
  • How do I inegrate a web radio station from a custom url to be played by google home? http://necta.pedroja.tech/necta192.mp3 Do I have to create a playlist for this stream or how do I command: "ok goo...
  • 503 Views
  • 0 replies
  • 0 likes
  • Other
  • 503 Views
  • 0 replies
  • 0 likes

Solved!! Spotify on Windows Phone 10

Hi! Just to let you know: Spotify on WP10 is a bit a mess. It starts, but you dont see contents of playlists and you can't sync them offline. BUT (for those of you to try the new OS), you CAN play the lists! Hitting the shuffel button will - eventual...

  • Roadie
  • Hi!  Just to let you know: Spotify on WP10 is a bit a mess. It starts, but you dont see contents of playlists and you can't sync them offline. BUT (for those of you to try the new OS), you CAN ...
  • justme22
  • Casual Listener
  • 18034 Views
  • 26 replies
  • 12 likes
  • 18034 Views
  • 26 replies
  • 12 likes

age discrimination

Don't offer me a servey regarding improving the platform and once i select my age aoutomaticly tell me i can't continue to the survey. and don't expect me to ever give you a fair review because you didn't give me one.

  • Newbie
  • Don't offer me a servey regarding improving the platform and once i select my age aoutomaticly tell me i can't continue to the survey.    and don't  expect me to ever give you a fair...
  • 514 Views
  • 0 replies
  • 0 likes
  • 514 Views
  • 0 replies
  • 0 likes

New Webplayer not working

Through brief reads in the forum I figured out that I've been selected to now use the open.spotify.com webplayer app. It simply doesn't function on Firefox, Windows 7 pro. It won't play at all. I've opened play.spotify.com on IE, and it's working. Ph...

  • Casual Listener
  • Through brief reads in the forum I figured out that I've been selected to now use the open.spotify.com webplayer app. It simply doesn't function on Firefox, Windows 7 pro.   It won't play at a...
  • jdwohlever
  • Casual Listener
  • 9484 Views
  • 15 replies
  • 2 likes
  • Web Player
  • 9484 Views
  • 15 replies
  • 2 likes