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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • DropDaBeet
  • Newbie
  • 11508 Views
  • 78 replies
  • 9 likes
  • Other
  • 11508 Views
  • 78 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20357 Views
  • 9 replies
  • 2 likes
  • Other
  • 20357 Views
  • 9 replies
  • 2 likes

Sound volume does not obey manual settings

I have tried multiple browsers (IE, firefox, chrome). I have turned off add-ons and everything. Nothing seems to fix this issue. Spotify for web does not save the volume setting. Every time I adjust it, it goes back to max. It never stays at my desir...

  • Casual Listener
  • I have tried multiple browsers (IE, firefox, chrome). I have turned off add-ons and everything. Nothing seems to fix this issue. Spotify for web does not save the volume setting. Every time I adjust ...
  • Snowpaw
  • Casual Listener
  • 407 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 407 Views
  • 2 replies
  • 0 likes

Solved!! Web player interface is terrible after update!

Spotify's web player feels like a complete downgrade now. The search window is cluttered requiring additional and unnecessary navigation to the song/playlist you want than the previous version. Also the web player had cool song radio suggestions that...

  • Newbie
  • Spotify's web player feels like a complete downgrade now. The search window is cluttered requiring additional and unnecessary navigation to the song/playlist you want than the previous version. Also ...
  • MattSuda
  • Spotify Star
  • 833 Views
  • 3 replies
  • 0 likes
  • Web Player
  • 833 Views
  • 3 replies
  • 0 likes

Spotify doesn't see Sonos

Hi,I have two Sonos systems, in the office and at home. Both are authorized to access the same Spotify account.I can access both systems using my Sonos apps (both iphone and desktop), but I cannot access the office Sonos using my Spotify iphone app (...

  • Casual Listener
  • Hi, I have two Sonos systems, in the office and at home. Both are authorized to access the same Spotify account. I can access both systems using my Sonos apps (both iphone and desktop), but I can...
  • 280 Views
  • 0 replies
  • 0 likes
  • Connect
  • 280 Views
  • 0 replies
  • 0 likes

[Feature regression] Plus/Check indicator in the song list

The old Web Player would show the "plus/check" indicator in the song list so you know if the song is already Added to my playlist. The new Web Player only shows the indicator in the currently playing song bar at the bottom. Please add back this featu...

  • Regular
  • The old Web Player would show the "plus/check" indicator in the song list so you know if the song is already Added to my playlist.   The new Web Player only shows the indicator in the currentl...
  • 208 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 208 Views
  • 0 replies
  • 0 likes

Solved!! Troubleshooting

I am using Spotify on my chromebook in the browser, usually for some reason I can only listen to Spotify once for a while or before I close it out, once I do and open it back up later, it says that something went wrong, I usually can't listen to Spot...

  • Regular
  • I am using Spotify on my chromebook in the browser, usually for some reason I can only listen to Spotify once for a while or before I close it out, once I do and open it back up later, it says that s...
  • saryn2
  • Regular
  • 979 Views
  • 12 replies
  • 0 likes
  • 979 Views
  • 12 replies
  • 0 likes

Detaching the web player tab breaks the player

I'm having this weird issue since the new HTML5/DRM web version. I launch https://open.spotify.com/collection/songs in a new tab, start playing my collection and then detach the tab to move it on my secondary screen, while keeping Firefox open on my ...

  • Newbie
  • I'm having this weird issue since the new HTML5/DRM web version.   I launch https://open.spotify.com/collection/songs in a new tab, start playing my collection and then detach the tab to move ...
  • 227 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 227 Views
  • 0 replies
  • 0 likes

Solved!! Discover weekly has not updated

Hi my spotify discover weekly has not updated?was wondering if there was a solution to this,I've tried logging in and out Last update was 15 days ago when I'm writing this. Thanks

  • Casual Listener
  • Hi my spotify discover weekly has not updated? was wondering if there was a solution to this,I've tried logging in and out   Last update was 15 days ago when I'm writing this.   Thanks
  • Jebzi
  • Casual Listener
  • 1808 Views
  • 6 replies
  • 0 likes
  • Other
  • 1808 Views
  • 6 replies
  • 0 likes

Mix der Woche - Einfluss von Premium Family

Hi - bitte um Info bzw. Hilfe!Seit einigen Monaten ist mein Mix der Woche von der Musikauswahl meiner Mutter, die ich zu meinem Family Account hinzugefügt habe, beeinflusst. Mein Sohn und ich haben Premium Family schon länger und da ist dieses Proble...

  • Newbie
  • Hi - bitte um Info bzw. Hilfe! Seit einigen Monaten ist mein Mix der Woche von der Musikauswahl meiner Mutter, die ich zu meinem Family Account hinzugefügt habe, beeinflusst. Mein Sohn und ich haben...
  • 863 Views
  • 0 replies
  • 0 likes
  • Linux
    Mac
    Web Player
    Windows
  • 863 Views
  • 0 replies
  • 0 likes

Playlist history (Music for concentration by Spotify UK)

Today my all time favourite playlist (Music for concentration - by Spotify UK) was wiped out and there were only new songs added. Can anyone tell me how to check the playlist history or maybe someone has this old playlist (from 10 hours ago) saved so...

  • Newbie
  • Today my all time favourite playlist (Music for concentration - by Spotify UK) was wiped out and there were only new songs added. Can anyone tell me how to check the playlist history or maybe someone...
  • crazygoo
  • Newbie
  • 766 Views
  • 5 replies
  • 2 likes
  • 766 Views
  • 5 replies
  • 2 likes

Playlist stuck on loading...

Few days ago I created a playlist (while I was offline) and now when I try to open it from the Windows app on my laptop it is just stuck at loading.. and I cannot even delete it or change its details. It does not open in the web browser either. On my...

  • Casual Listener
  • Few days ago I created a playlist (while I was offline) and now when I try to open it from the Windows app on my laptop it is just stuck at loading.. and I cannot even delete it or change its details...
  • Sebasty
  • Community Legend
  • 1265 Views
  • 4 replies
  • 0 likes
  • Web Player
    Windows
  • 1265 Views
  • 4 replies
  • 0 likes

where is the "related music" feature gone in new release?

Hello,need help with new spotify 2017 version. Please tell me where the 'related music' feature on the right side bar has gone. this was an amazing way to discover new and similar music. where has it gone? how do i get it back? i would much prefer th...

  • Casual Listener
  • Hello, need help with new spotify 2017 version. Please tell me where the 'related music' feature on the right side bar has gone. this was an amazing way to discover new and similar music.   w...
  • stefanobonarrig
  • Casual Listener
  • 338 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 338 Views
  • 1 replies
  • 0 likes

willicarneiro

Help me ... I am not able to use the spotify api to get data, add songs to the playlist, among other things. There is an error saying that my user is invalid. I have a free account.

  • Casual Listener
  • Help me ... I am not able to use the spotify api to get data, add songs to the playlist, among other things. There is an error saying that my user is invalid. I have a free account.
  • MattSuda
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 231 Views
  • 1 replies
  • 0 likes

Playlists - changing track order

Hi,I use spotify webplayer and windows phone app. what is the easiest way to re-order tracks on a playlist? I have recently subscribed to the premium service and I assumed you would be able to simply drag and re-order the playlist. This doesn't seem ...

  • Newbie
  • Hi, I use spotify webplayer and windows phone app. what is the easiest way to re-order tracks on a playlist? I have recently subscribed to the premium service and I assumed you would be able to simp...
  • Sebasty
  • Community Legend
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Spotify on Sonos and lyrics on TV

Hello guys, is it possible to use my Sonos Soundsystem to play music from spotify while streaming the lyrics via chromecast (or anything other) to my running TV ? This would be very nice for all partys! With best regards from germany,TT

  • Newbie
  • Hello guys,   is it possible to use my Sonos Soundsystem to play music from spotify while streaming the lyrics via chromecast (or anything other) to my running TV ? This would be very nice for...
  • gborn
  • Casual Listener
  • 1377 Views
  • 2 replies
  • 1 likes
  • 1377 Views
  • 2 replies
  • 1 likes

Verified Playlists not working

When I click on a Verified Playlist link, it opens an in-browser version of Spotify as opposed to the actual app on the computer. I am using Opera.Although I have installed Flash like the in-browser version has asked me to, the Verified Playlist neve...

  • Casual Listener
  • When I click on a Verified Playlist link, it opens an in-browser version of Spotify as opposed to the actual app on the computer. I am using Opera. Although I have installed Flash like the in...
  • cadmielp
  • Roadie
  • 460 Views
  • 2 replies
  • 0 likes
  • 460 Views
  • 2 replies
  • 0 likes

Roku 3 Spotify problems

So I have Roku 3 and everything is working fine. Netflix, Hulu and etc. seem to be working just fine. I log onto Spotify on Roku for the first time (successfully) but I can't find my playlists or songs. It only shows "Search", "What's New", "Top Trac...

  • Newbie
  • So I have Roku 3 and everything is working fine. Netflix, Hulu and etc. seem to be working just fine. I log onto Spotify on Roku for the first time (successfully) but I can't find my playlists or son...
  • tcf
  • Casual Listener
  • 366 Views
  • 2 replies
  • 0 likes
  • 366 Views
  • 2 replies
  • 0 likes

Cannot open links in Spotify Web Player

When I click on an external Spotify link, the song opens in the desktop app. I unchecked "allow Spotify to be opened from the web", and it still opens in the desktop player. I have now UNINSTALLED the desktop player, and when clicking on a link, I am...

  • Regular
  • When I click on an external Spotify link, the song opens in the desktop app. I unchecked "allow Spotify to be opened from the web", and it still opens in the desktop player. I have now UNINSTALLED th...
  • desertway
  • Regular
  • 765 Views
  • 4 replies
  • 1 likes
  • Web Player
  • 765 Views
  • 4 replies
  • 1 likes

Web Player Changes, Radio Missing

play.spotify.com now forwards to open.spotify.com which is terrible. It's missing the radio feature, and seems to be a mobile site despite the fact I'm on a desktop. Everything is scaled terribly, search text is too large, etc. It feels like a beta r...

  • Regular
  • play.spotify.com now forwards to open.spotify.com which is terrible.  It's missing the radio feature, and seems to be a mobile site despite the fact I'm on a desktop.  Everything is scaled ...
  • Sebasty
  • Community Legend
  • 1025 Views
  • 5 replies
  • 7 likes
  • Web Player
    Windows
  • 1025 Views
  • 5 replies
  • 7 likes

[problem]: "Listening in progress on Spotify Web Player"

[RESOLVED] Hi.I can't listen to any music, I got the message under my play bar that say to me in french approximately this:"Listening in progress on Spotify Web Player"But I'm not using any other device, I just use the Spotify Web Player, never conne...

  • Regular
  • [RESOLVED]   Hi. I can't listen to any music, I got the message under my play bar that say to me in french approximately this: "Listening in progress on Spotify Web Player" But I'm not usin...
  • 345 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 345 Views
  • 0 replies
  • 0 likes