Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • moshpitgrimreap
  • Casual Listener
  • 11054 Views
  • 73 replies
  • 9 likes
  • Other
  • 11054 Views
  • 73 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20273 Views
  • 9 replies
  • 2 likes
  • Other
  • 20273 Views
  • 9 replies
  • 2 likes

Volume Bug after update

After update (html5?) the volume goes to maximum after advertisment.using firefox, webplayer (open.spotify.com)

  • Newbie
  • After update (html5?) the volume goes to maximum after advertisment. using firefox, webplayer (open.spotify.com)  
  • 280 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 280 Views
  • 0 replies
  • 0 likes

Chrome

https://play.spotify.com/browse not loading on Chrome anyone that can help please email me *********@yahoo.co.uk

  • Newbie
  • https://play.spotify.com/browse not loading on Chrome anyone that can help please email me *********@yahoo.co.uk
  • Antister
  • Casual Listener
  • 4135 Views
  • 8 replies
  • 0 likes
  • Web Player
  • 4135 Views
  • 8 replies
  • 0 likes

Spotify connect lot connection with Bluesound node2

Some spec's: Bluesound NODE2 (connected to hifi); Bluesound PULSE; lenovo laptop with spotify; Samsung S6 edge with spotify app. Everything worked flawless but since a week spotify connect is not finding my Bluesound node2 anymore (I did delete my sp...

  • Regular
  • Some spec's: Bluesound NODE2 (connected to hifi); Bluesound PULSE; lenovo laptop with spotify; Samsung S6 edge with spotify app.    Everything worked flawless but since a week spotify con...
  • 1086 Views
  • 0 replies
  • 0 likes
  • Connect
    Other
  • 1086 Views
  • 0 replies
  • 0 likes

[All Platforms][Social] Aprender idiomas com a base de dados do spotify

Prezados, bom dia! Primeiro peço desculpas, não falo, nem escrevo suficientemente bem em inglês. E agora, da forma mais compreensível que pode expressar esse meu idioma, escrevo a seguir minha ideia, a qual tive o insight pelos estímulos da musica qu...

  • Newbie
  • Prezados, bom dia!    Primeiro peço desculpas, não falo, nem escrevo suficientemente bem em inglês. E agora, da forma mais compreensível que pode expressar esse meu idioma, escrevo a segu...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

U2 - Songs of Innocence

When do you release the album on Spotify? It's free on iTunes!

  • Newbie
  • When do you release the album on Spotify? It's free on iTunes!
  • feelmal
  • Newbie
  • 3793 Views
  • 6 replies
  • 0 likes
  • 3793 Views
  • 6 replies
  • 0 likes

"My music" in ps4

Hi everyone, when i listen to spotify on my ps4 i'm used to press the button "add to my music" but this list of songs is shown only on my console! What I'm asking for is if there is a way to see my songs saved in ps4 on other devices (PC, android).Th...

  • Casual Listener
  • Hi everyone, when i listen to spotify on my ps4 i'm used to press the button "add to my music" but this list of songs is shown only on my console! What I'm asking for is if there is a way to see my s...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

LG Smart-TV Troubleshooting

I can't seem to connect to Spotify on my LG Tv, I get the message saying that there was a problem connecting to Spotify and that I should check if the servers are down but they seem to be working fine. The username and password are both correct and I...

  • Newbie
  • I can't seem to connect to Spotify on my LG Tv, I get the message saying that there was a problem connecting to Spotify and that I should check if the servers are down but they seem to be working fin...
  • user-removed
  • Not applicable
  • 1001 Views
  • 1 replies
  • 0 likes
  • 1001 Views
  • 1 replies
  • 0 likes

[Social] More social features for artists, labels & radio stations

Spotify could be more social for the artists, labels & even radio stations. The way how I see it, is that here should be a news feed on each artist, label & radio station page (label & radio station pages, should be 2 new types of pages) Artists coul...

  • Regular
  • Spotify could be more social for the artists, labels & even radio stations.   The way how I see it, is that here should be a news feed on each artist, label & radio station page (label...
  • 1149 Views
  • 0 replies
  • 1 likes
  • Social
  • 1149 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Connect not showing LG soundbar

I have this soundbar (LG SH7) and everything worked perfectly until a few days ago. Now it does no longer show up on Spotify connect like it did. Bluetooth, chrome cast both work so it is not the wifi or the soundbar.

  • Newbie
  • I have this soundbar (LG SH7) and everything worked perfectly until a few days ago. Now it does no longer show up on Spotify connect like it did. Bluetooth, chrome cast both work so it is not the wif...
  • MonicaM_Bogota
  • Roadie
  • 5020 Views
  • 1 replies
  • 1 likes
  • Connect
  • 5020 Views
  • 1 replies
  • 1 likes

Superuser Contribution playlist lost in a device

All the playlist went gone after a screen repairing in my phone (Samsung). They still are running in the iPad, but I was unable to recover them in the phone, tho I tried all the proposed solutions in faqs&forums. Any idea about how to proceed now, pl...

  • Newbie
  • All the playlist went gone after a screen repairing in my phone (Samsung). They still are running in the iPad, but I was unable to recover them in the phone, tho I tried all the proposed solutions in...
  • MonicaM_Bogota
  • Roadie
  • 882 Views
  • 1 replies
  • 0 likes
  • 882 Views
  • 1 replies
  • 0 likes

Basic Help Plea!

I have some very simple questions, which I'm sure experienced users will probably laugh at, but I would appreciate help.Firstly, I access premium on my home and work PC, but both are nearing the end of their lives! I will need to replace one asap and...

  • Casual Listener
  • I have some very simple questions, which I'm sure experienced users will probably laugh at, but I would appreciate help. Firstly, I access premium on my home and work PC, but both are nearing t...
  • tonyharrison195
  • Casual Listener
  • 384 Views
  • 2 replies
  • 0 likes
  • 384 Views
  • 2 replies
  • 0 likes

Soo Many Commercials

JFC Spotify, I went from being a long time premium member back to a free member because I can't afford the extra $10 a month to pay for premium and there are soooooo many commercials. I get one or two after a couple songs but I'm hearing commericals ...

  • Newbie
  • JFC Spotify, I went from being a long time premium member back to a free member because I can't afford the extra $10 a month to pay for premium and there are soooooo many commercials.  I get one...
  • Maxim
  • Spotify Star
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Customization of playlists (cover and description box)

Today I signed up for Spotify and am already regretting the decision. Following attempts to login, change my password and login again all I get is a looped request to verify I am not a robot. This does not get me to where I can search for ANY music. ...

  • Newbie
  • Today I signed up for Spotify and am already regretting the decision. Following attempts to login, change my password and login again all I get is a looped request to verify I am not a robot. This do...
  • Hubo
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Using "up next" to play one album after another?

I want to play one album foloowed by another - if I am listineding ot one album then go to another and add to "up next" it doesn''t complete the currently playing album - driving me insane. Call me okd fashioned but am used ot listening to full album...

  • Newbie
  • I want to play one album foloowed by another - if I am listineding ot one album then go to another and add to "up next" it doesn''t complete the currently playing album - driving me insane.   ...
  • -bemi
  • Gig Goer
  • 1641 Views
  • 1 replies
  • 2 likes
  • 1641 Views
  • 1 replies
  • 2 likes

Suggestions by similar playlist (like in Deezer)

Hi thereThe automatic suggest-funktion (similar artist, radio) of spotify is much worse than a real human selection made in a real human-created playlist. In Deezer, the system compares playlists and offers similar ones (to your own) with the result ...

  • Casual Listener
  • Hi there The automatic suggest-funktion (similar artist, radio) of spotify is much worse than a real human selection made in a real human-created playlist. In Deezer, the system compares playlists a...
  • MartinStoichkov
  • Community Legend
  • 1028 Views
  • 1 replies
  • 1 likes
  • similar
    Suggesting Songs
  • 1028 Views
  • 1 replies
  • 1 likes

Solved!! Is Radio availabe on Roku?

I love the Radio feature of Spotify when I use it on my computers--inputting an artist or genre and getting songs related to that choice. Does this feature exist on the Roku platform? Thanks.

  • Casual Listener
  • I love the Radio feature of Spotify when I use it on my computers--inputting an artist or genre and getting songs related to that choice.   Does this feature exist on the Roku platform? &n...
  • Safyou
  • Newbie
  • 12287 Views
  • 20 replies
  • 5 likes
  • 12287 Views
  • 20 replies
  • 5 likes

[WP10] - Can't play any song

After selecting a song to play, the song will be highlighted and the song will sometimes play for several seconds than the song will stop playing and returns to the Your Music section, or the song will just not play. Tried re-installing it from the S...

  • Regular
  • After selecting a song to play, the song will be highlighted and the song will sometimes play for several seconds than the song will stop playing and returns to the Your Music section, or the song wi...
  • ElMarindas
  • Newbie
  • 601 Views
  • 4 replies
  • 1 likes
  • 601 Views
  • 4 replies
  • 1 likes