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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • MovingOnToaCompetito
  • Casual Listener
  • 17430 Views
  • 108 replies
  • 11 likes
  • Other
  • 17430 Views
  • 108 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21460 Views
  • 9 replies
  • 2 likes
  • Other
  • 21460 Views
  • 9 replies
  • 2 likes

[WP 10] Offline UN-synchronizing

Dear Spotify Team, I am using Windows Phone 10 and Spotify Version 5.2.4.0. When I try to save the playlist or album offline, it downloads it and few minutes later, Spotify forgets that it downloaded and I have to re-download it. I believe the app de...

  • Newbie
  • Dear Spotify Team,   I am using Windows Phone 10 and Spotify Version 5.2.4.0.   When I try to save the playlist or album offline, it downloads it and few minutes later, Spotify forgets ...
  • 322 Views
  • 0 replies
  • 0 likes
  • Other
  • 322 Views
  • 0 replies
  • 0 likes

How do I remove my music from Spotify?

It has come to my attention that some of my music has been added to the Spotify library without my agreement. How can I get this chenged?

  • Newbie
  • It has come to my attention that some of my music has been added to the Spotify library without my agreement. How can I get this chenged?
  • Bittencourt
  • Spotify Star
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not an idea just feedback

I hit the idea/feedback button and got directed to the idea page. So two bits of feedback.1. Actually have somewhere where people can give you feedback2. If you promise ad free music for half hour after listening/watching and ad make good on that pro...

  • Newbie
  • I hit the idea/feedback button and got directed to the idea page. So two bits of feedback. 1. Actually have somewhere where people can give you feedback 2. If you promise ad free music for half hou...
  • Erika
  • Roadie
  • 810 Views
  • 1 replies
  • 0 likes
  • 810 Views
  • 1 replies
  • 0 likes

Inappropriate Topsify ad

Saying "Give St. Valentine the middle finger" is offensive and disrespectful to many. This was heard in a Topsify playlist ad.

  • Newbie
  • Saying "Give St. Valentine the middle finger" is offensive and disrespectful to many.   This was heard in a Topsify playlist ad. 
  • Maxim
  • Spotify Star
  • 438 Views
  • 2 replies
  • 0 likes
  • 438 Views
  • 2 replies
  • 0 likes

Please Help with Starred playlist.

I have searched the starred playlist topics, and have yet to find the answer solution, if anyone could please help, I would appreciate it. My starred playlist was great until a few weeks ago. Then I stopped being able to add to it. Dragging and dropp...

  • Newbie
  • I have searched the starred playlist topics, and have yet to find the answer solution, if anyone could please help, I would appreciate it.    My starred playlist was great until a few wee...
  • 1411 Views
  • 0 replies
  • 0 likes
  • 1411 Views
  • 0 replies
  • 0 likes

Spotify Won't Open on Win7, Nor Will it Uninstall

So basically I tried to open my spotify from everywhere, the taskbar (the usual place), start menu, original folder. When I double click it, it highlights on the taskbar and slowly fades away into showing that its not open. I look through the task ma...

  • Casual Listener
  • So basically I tried to open my spotify from everywhere, the taskbar (the usual place), start menu, original folder. When I double click it, it highlights on the taskbar and slowly fades away into sh...
  • alican878
  • Newbie
  • 2466 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 2466 Views
  • 2 replies
  • 0 likes

Solved!! Songs being playable, but now greyed out.

Hi, to whoever is taking the time to read this, thanks.I was just wondering why some songs that I had saved to my playlist have turned grey and unplayable, even though they were fine before. Thanks

  • Regular
  • Hi, to whoever is taking the time to read this, thanks. I was just wondering why some songs that I had saved to my playlist have turned grey and unplayable, even though they were fine before.  ...
  • emilyy_ky
  • Regular
  • 750 Views
  • 2 replies
  • 0 likes
  • music
  • 750 Views
  • 2 replies
  • 0 likes

Spotify on Tivo is not playing songs

When I select a song, playlist, album, etc. it shows that is started and then paused. Nothing plays, the app crashes, and I try again.

  • Newbie
  • When I select a song, playlist, album, etc. it shows that is started and then paused. Nothing plays, the app crashes, and I try again.
  • jean3601
  • Community Legend
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

Premium gift card form bug on Safari macOS

On Safari for macOS, the form for buying a premium gift card has an issue with the "Choose a delivery date" field. The form doesn't display the date format for that field so the users need to guess the proper date format if they want to buy a gift ca...

  • Regular
  • On Safari for macOS, the form for buying a premium gift card has an issue with the "Choose a delivery date" field. The form doesn't display the date format for that field so the users need to guess t...
  • jean3601
  • Community Legend
  • 957 Views
  • 4 replies
  • 0 likes
  • bug
    Mac
    safari
  • 957 Views
  • 4 replies
  • 0 likes

Solved!! Gone Turkish songs

First of all I want to say that your customer service is terrible. And I hope REAL spotify employee will reply this post. Actually this will be a complaint more than a question. Most of the Turkish songs that I was listening are gone and I want them ...

  • Casual Listener
  • First of all I want to say that your customer service is terrible. And I hope REAL spotify employee will reply this post.    Actually this will be a complaint more than a question. Most o...
  • Maxim
  • Spotify Star
  • 779 Views
  • 3 replies
  • 0 likes
  • Other
  • 779 Views
  • 3 replies
  • 0 likes

[All Platforms] Daily Mix Suggestions

Please bring back the traditional Daily Mix functionality. Perhaps in another Daily Mix category if you must - or create a daily mix that will consider all of the genres together in one mix - as it used to be. I applaud Spotify for their work to make...

  • Newbie
  • Please bring back the traditional Daily Mix functionality. Perhaps in another Daily Mix category if you must - or create a daily mix that will consider all of the genres together in one mix - as it u...
  • MartinStoichkov
  • Community Legend
  • 437 Views
  • 1 replies
  • 3 likes
  • All Platforms
  • 437 Views
  • 1 replies
  • 3 likes

Sponsorship

Just for interest, how much does a company or an individual sponsor Spotify per month, when making ads on the free version?

  • Newbie
  • Just for interest, how much does a company or an individual sponsor Spotify per month, when making ads on the free version? 
  • Maxim
  • Spotify Star
  • 974 Views
  • 1 replies
  • 0 likes
  • 974 Views
  • 1 replies
  • 0 likes

Is Discover page gone forever?

It was my #1 reason to use Spotify. Recommendation algorithm was great at suggesting albums and new releases by artists you follow were in one place. Why did this got disabled?

  • Visitor
  • It was my #1 reason to use Spotify. Recommendation algorithm was great at suggesting albums and new releases by artists you follow were in one place. Why did this got disabled?
  • TobiasYoung
  • Composer
  • 2184 Views
  • 8 replies
  • 1 likes
  • Web Player
  • 2184 Views
  • 8 replies
  • 1 likes

Time Automated Playlists

Im a Dj and have been asked to curate playlists for a hotel chain, Ive created 4 time appropriate playlists, ie Morning / Afternoon / Evening / Night, however for this to work a member of staff has to change it to the correct playlist according to th...

  • Casual Listener
  • Im a Dj and have been asked to curate playlists for a hotel chain, Ive created 4 time appropriate playlists, ie Morning / Afternoon / Evening / Night, however for this to work a member of staff has t...
  • Maxim
  • Spotify Star
  • 792 Views
  • 1 replies
  • 0 likes
  • 792 Views
  • 1 replies
  • 0 likes

Spotify for cafe and similar business

Hello,I studied and an idea came. Maybe you can develop a sub application in spotify for cafe and similir business. İdea working like this, sorry i cannot writing english please translate turkish to english. Müşteriler cafeye geldiğinde, spotify'ın k...

  • Newbie
  • Hello, I studied and an idea came. Maybe you can develop a sub application in spotify for cafe and similir business. İdea working like this, sorry i cannot writing english please translate turkish t...
  • Maxim
  • Spotify Star
  • 1805 Views
  • 1 replies
  • 0 likes
  • 1805 Views
  • 1 replies
  • 0 likes

Solved!! New web player removed starred playlist. Are the songs gone forever?

I use Save feature to collect albums and Starred playlist to collect individual songs. Over the years playlist grew to several hundred. Now the new web played removed the Starred playlist. Is there a way to recover the songs so they can be saved to a...

  • Visitor
  • I use Save feature to collect albums and Starred playlist to collect individual songs. Over the years playlist grew to several hundred. Now the new web played removed the Starred playlist. Is th...
  • Maxim
  • Spotify Star
  • 875 Views
  • 3 replies
  • 0 likes
  • Web Player
  • 875 Views
  • 3 replies
  • 0 likes

Spotify for Dementia Patients...works!

Having a 91-year-old at home with us who has dementia isn't easy. And it is hard for him to be happy, because of his condition. I turned to an unlikely source, an application called SPOTIFY, which Ryan got for his mom and myself after they had a spec...

  • Newbie
  • Having a 91-year-old at home with us who has dementia isn't easy. And it is hard for him to be happy, because of his condition. I turned to an unlikely source, an application called SPOTIFY, which Ry...
  • 666 Views
  • 0 replies
  • 4 likes
  • 666 Views
  • 0 replies
  • 4 likes

Spotify connect issues with Heos units

Hello,I have 3 heos units and we are trying to connect from 2 different phones. My GF is able to connect to 2 of the speakers through, and I am able to connect to the last speaker. The other speakers doesn't appear on my phone and visa versa.If I gro...

  • Newbie
  • Hello, I have 3 heos units and we are trying to connect from 2 different phones. My GF is able to connect to 2 of the speakers through, and I am able to connect to the last speaker. The other spea...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

[Android][Other] Improve Samsung TV 2014 spotify app and Nvidia Shield TV spotify app

Work on and improve these apps for better user experience and functionality.Make them more similar to the desktop version.

  • Visitor
  • Work on and improve these apps for better user experience and  functionality. Make them more similar to the desktop version.
  • 417 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 417 Views
  • 0 replies
  • 0 likes

Update Help and Community while detailing how things actually work.

This is a general critique of the awfulness of Spotify Help and Community online resources. Search results go back years and are typically irrelevant to a search query that always relates to a current version of Spotify.Very few questions have answer...

  • Casual Listener
  • This is a general critique of the awfulness of Spotify Help and Community online resources.   Search results go back years and are typically irrelevant to a search query that always relates t...
  • 298 Views
  • 0 replies
  • 1 likes
  • iOS
  • 298 Views
  • 0 replies
  • 1 likes