Help - Other (Podcasts, Partners, etc )

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Vasil
Moderator
2024-03-20 5:14:41 PM
Thursday
Madethisyaccidentw
Newbie
12071 Views
80 replies
9 likes
Other

12071 Views
80 replies
9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2024-08-05 2:54:12 PM
のぞみ
Visitor
20470 Views
9 replies
2 likes
Other

20470 Views
9 replies
2 likes

High-quality 320kbps w/ Samsung & PS4 App

Hello, does the Spotify app on PS4 and recent Samsung Tizen OS stream music at 320kbps by default?

DankTweeter
Newbie
Hello, does the Spotify app on PS4 and recent Samsung Tizen OS stream music at 320kbps by default?
2017-01-05 6:30:03 AM
2017-01-05 6:35:49 AM
Nemesistheory89
Newbie
552 Views
1 replies
1 likes
Samsung

552 Views
1 replies
1 likes

Can i sync or do I have to download again and again...

I have spotify premium and most if not all my music from spotify is saved to my phone (Galaxy S5)... I have spotify on my other phone and also my laptop too. They all stay in sync with created playlists etc yet the files are not available offline on ...

Amoniath
Newbie
I have spotify premium and most if not all my music from spotify is saved to my phone (Galaxy S5)... I have spotify on my other phone and also my laptop too. They all stay in sync with created playli...
2017-01-04 9:23:51 PM
2017-01-05 1:29:28 AM
itu_
Community Legend
403 Views
1 replies
0 likes
Web Player
Windows

403 Views
1 replies
0 likes

Doesnt accept my img

i have atempted to change the img of my own playlist, but all the time spotify rejects my imgs and it says too smal bla bla 300x300, but it doest work with nothing not even with 1024x768. im looking for something of Korn and Coal Chamber.

Kenhir
Newbie
i have atempted to change the img of my own playlist, but all the time spotify rejects my imgs and it says too smal bla bla 300x300, but it doest work with nothing not even with 1024x768. im looking ...
2017-01-04 12:31:49 AM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Spotify for brands, No response /Contact form

I am asking this on behalf of an advertising agency i work with.I have submitted a contact form on the spotify for brands page several times to get information about advertising on Spotify, I have never recieved a reply and follow up. The window is c...

SimonWeiz
Casual Listener
I am asking this on behalf of an advertising agency i work with. I have submitted a contact form on the spotify for brands page several times to get information about advertising on Spotify, I...
2017-01-03 6:02:27 AM
2017-01-04 5:54:05 AM
SimonWeiz
Casual Listener
557 Views
1 replies
0 likes
Denon
Logitech

557 Views
1 replies
0 likes

Alexa and Crossfade

Hi thereI have a problem with my Echo Dot (Alexa) When I try to crossfade via Alexa, the music stops at the end, and wait for x sec before playing the next song.When I do this on my laptop, it works fine. Crossfade 12 sec.When I do this on my phone, ...

TimFromDenmark
Casual Listener
Hi there I have a problem with my Echo Dot (Alexa) When I try to crossfade via Alexa, the music stops at the end, and wait for x sec before playing the next song. When I do this on my laptop...
2016-12-11 5:59:12 PM
2017-01-04 1:40:21 AM
Razor_101
Casual Listener
13752 Views
5 replies
11 likes
Other

13752 Views
5 replies
11 likes

Unknown Device

So i was playing and had Spotify open on my other screen and suddenly a message poped up sayin Device is avaible. I am sure that spotify is only running on One device at that time ( on my PC ). And the new Device that appeared is a device i never hea...

norlumpii
Newbie
...till shows as avaible and i dont want it there. I also posted a screenshot of the Device. ( Pinell Supersound 0022612faa08 ) Help please.
2017-01-03 11:46:32 PM
294 Views
0 replies
0 likes

294 Views
0 replies
0 likes

Radio not appearing in web player

Tried to play spotify from the web player (since I can't get the desktop app to work, but that's another post) and there is no "radio" button anymore... I can see playlists, and search artists etc. but there is no "play radio" option on the artists e...

badmoon692004
Music Fan
Tried to play spotify from the web player (since I can't get the desktop app to work, but that's another post) and there is no "radio" button anymore... I can see playlists, and search artists etc. b...
2017-01-03 11:08:27 PM
223 Views
0 replies
0 likes
Other

223 Views
0 replies
0 likes

Unable to play more than one song with sonos and spotify

Hello everybody,I use a Sonos playbar with sub, bridge and i have a spotify account premium. Not first installation.I bought Sonos 3 years ago, I have a premium account since August 2016; and everything has always worked correctly.When i select an ex...

andrea73
Newbie
Hello everybody, I use a Sonos playbar with sub, bridge and i have a spotify account premium. Not first installation. I bought Sonos 3 years ago, I have a premium account since August 2016; and eve...
2017-01-03 10:30:35 PM
465 Views
0 replies
1 likes

465 Views
0 replies
1 likes

Solved!! Can't login to web player - FB button doesn't work and says my login and pw are wrong

Hi, I can't seem to login to the web player. My account is linked with Facebook but the FB button doesn't work (might be blocked in office environment, however I'm logged in with Facebook on the same browser) so I tried the other way; with my FB user...

user-removed
Visitor
Hi, I can't seem to login to the web player. My account is linked with Facebook but the FB button doesn't work (might be blocked in office environment, however I'm logged in with Facebook on the same...
2016-10-06 10:33:33 AM
2017-01-03 9:41:02 PM
user-removed
Not applicable
1274 Views
5 replies
1 likes
Web Player

1274 Views
5 replies
1 likes

Superuser Contribution Can't login in the web player using facebook.

I'm trying to log in using my facebook account (I can login just fine in the spotify "main" site) in the web player but it just says "incorrect username and password" over and over, I've tried to login using my mail and facebook password but it didn'...

Minsoa
Newbie
I'm trying to log in using my facebook account (I can login just fine in the spotify "main" site) in the web player but it just says "incorrect username and password" over and over, I've tried to log...
2016-07-28 1:19:09 PM
2017-01-03 9:36:51 PM
user-removed
Not applicable
941 Views
2 replies
0 likes
Web Player
Windows

941 Views
2 replies
0 likes

Make website more user friendly for problems

I recently tried to cancel my premium account and clearly was unsuccessful as continued to be charged for 2 subsequent months. On trying to rectify this I found the website difficult to find any real information on how to contact someone to sort it o...

nikkiiscool
Newbie
I recently tried to cancel my premium account and clearly was unsuccessful as continued to be charged for 2 subsequent months. On trying to rectify this I found the website difficult to find any real...
2017-01-03 8:51:12 PM
2017-01-03 8:53:57 PM
wolflambert
Roadie
310 Views
1 replies
0 likes

310 Views
1 replies
0 likes

Solved!! Spotify´s updated terms

Hi,I can't hear any music on any of my devices because I have to agree on spotifys updated terms from around November, which I haven't done yet. I am connected with my Facebook and I am wondering if the new updated terms is allowing spotify to use an...

Ju87
Casual Listener
Hi, I can't hear any music on any of my devices because I have to agree on spotifys updated terms from around November, which I haven't done yet. I am connected with my Facebook and I am w...
2017-01-03 3:30:18 PM
2017-01-03 5:52:11 PM
musiccornercv
Roadie
610 Views
3 replies
0 likes
Web Player
Windows

610 Views
3 replies
0 likes

Spotify Quality on Amazon Echo

Comparing the sound quality of spotify and amazon music on Amazon's echo dot, spotify falls behind. It seems like amazon music uses a higher bitrate on this device. Is there a way to determine or set the audio quality / bitrate of spotify on this dev...

ajeitler
Newbie
Comparing the sound quality of spotify and amazon music on Amazon's echo dot, spotify falls behind. It seems like amazon music uses a higher bitrate on this device. Is there a way to determine or set...
2017-01-03 4:24:40 PM
3622 Views
0 replies
9 likes
Other

3622 Views
0 replies
9 likes

Update the WebOS app!

I have an LG smart-tv with WebOS, and the spotify app is so out of date! You can't even queue a song? It even has the old logo!Are there any plans on updating the app?

Johansven
Newbie
I have an LG smart-tv with WebOS, and the spotify app is so out of date! You can't even queue a song? It even has the old logo! Are there any plans on updating the app?
2016-07-08 9:15:34 PM
2017-01-03 4:19:31 PM
user-removed
Not applicable
502 Views
1 replies
1 likes
Other

502 Views
1 replies
1 likes

Switching Accounts and Transferring Music

I used to share a premium account with my family, but eventaully we got fed up with cutting eachother off when we tried to listen to music at the same time. We are in the process of switching to a family plan now, but I have all my music saved under ...

eve_ah
Newbie
I used to share a premium account with my family, but eventaully we got fed up with cutting eachother off when we tried to listen to music at the same time. We are in the process of switching to a fa...
2017-01-03 5:03:19 AM
540 Views
0 replies
0 likes
music

540 Views
0 replies
0 likes

Spotify for Family and Sonos

I have a Spotify for Family account. My wife is the only other person registered to use it. Spotify is linked to my Sonos at home. If Denise is playing music at home through Spotify on Sonos, I'm unable to use Spotify at my desk or on my mobile. It k...

brianjcorrigan
Newbie
I have a Spotify for Family account. My wife is the only other person registered to use it. Spotify is linked to my Sonos at home. If Denise is playing music at home through Spotify on Sonos, I'...
2017-01-03 4:44:09 AM
458 Views
0 replies
0 likes

458 Views
0 replies
0 likes

Consulta.

Hola quería saber por que alguna canciones q son conocidas todavía no están en la app. Gracias

Agostinavega19
Newbie
Hola quería saber por que alguna canciones q son conocidas todavía no están en la app. Gracias
2016-12-31 5:08:56 AM
2017-01-02 11:24:22 PM
MonicaM_Bogota
Roadie
901 Views
1 replies
0 likes

901 Views
1 replies
0 likes

Spotify showing up nothing is available

When I try and play a track or album Spotify tells me that it is unavailable. I've tried this now for multiple choices and everything shows up as unavailable. Help please!!

Natashakenny
Regular
When I try and play a track or album Spotify tells me that it is unavailable. I've tried this now for multiple choices and everything shows up as unavailable. Help please!!
2017-01-02 3:31:00 AM
2017-01-02 9:49:52 PM
FabianS_Bogota
Roadie
1026 Views
4 replies
0 likes

1026 Views
4 replies
0 likes

No connection with 5 bars of LTE

I have a iPhone 6s and use T-Mobile. I have 5 bars of LTE but no WiFi, Spotify won't play any music and is "connecting". As soon as WiFi is turned back on, it plays normally. This is the first time this has happened. I have logged out and redownloade...

odessathompson
Casual Listener
I have a iPhone 6s and use T-Mobile. I have 5 bars of LTE but no WiFi, Spotify won't play any music and is "connecting". As soon as WiFi is turned back on, it plays normally. This is the first time t...
2016-12-30 6:37:55 AM
2017-01-02 8:43:11 PM
FabianS_Bogota
Roadie
936 Views
3 replies
0 likes

936 Views
3 replies
0 likes

Lost playlists and folders that contained them

Hi,Approximately two days ago I lost all my playlists and the folder structures that contained them - there were about 50 playlists that I remember having. When I log into the recover playlist feature on the website, there were only 5 or so playlists...

mrderek
Regular
Hi, Approximately two days ago I lost all my playlists and the folder structures that contained them - there were about 50 playlists that I remember having. When I log into the recov...
2016-12-29 12:57:16 AM
2017-01-02 8:38:27 PM
FabianS_Bogota
Roadie
1998 Views
5 replies
0 likes
folders
lost playlist
Playlists

1998 Views
5 replies
0 likes

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