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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Justgivememypodcast
  • Casual Listener
  • 11076 Views
  • 74 replies
  • 9 likes
  • Other
  • 11076 Views
  • 74 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20277 Views
  • 9 replies
  • 2 likes
  • Other
  • 20277 Views
  • 9 replies
  • 2 likes

Premium service taken away

I had Spotify premium up until earlier today and I just went to use the app and I dont have premium anymore although I'm still signed in!? Why is this ?

  • Newbie
  • I had Spotify premium up until earlier today and I just went to use the app and I dont have premium anymore although I'm still signed in!? Why is this ?
  • ManuelLopez
  • Newbie
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

No puedo iniciar sesión en lg Smart tv

Dice que hay un problema en mi cuenta de Spotify y que cree una cuenta en Spotify/lg al tratar de iniciar sesión en la tv

  • Newbie
  • Dice que hay un problema en mi cuenta de Spotify y que cree una cuenta en Spotify/lg al tratar de iniciar sesión en la tv
  • 514 Views
  • 0 replies
  • 0 likes
  • 514 Views
  • 0 replies
  • 0 likes

No options under "My Music"?

I can no longer access my saved tracks or local files that have been shared with spotify, this started after spotify had a weird fit where it kept crashing and updating constantly, and since I can't access my local files with the desktop app, it wont...

help plz.png
  • Casual Listener
  • I can no longer access my saved tracks or local files that have been shared with spotify, this started after spotify had a weird fit where it kept crashing and updating constantly, and since I can't ...
  • jawman215
  • Casual Listener
  • 375 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 375 Views
  • 2 replies
  • 0 likes

New to Premium.

Just switched to premium and can't play my playlist while my husband plays his. How do I set it up?

  • Regular
  • Just switched to premium and can't play my playlist while my husband plays his. How do I set it up?
  • lindaeubanks18
  • Regular
  • 492 Views
  • 8 replies
  • 0 likes
  • Other
  • 492 Views
  • 8 replies
  • 0 likes

Cant open web player

Whenever i click on the "web player" link it automatiocally takes me to the spotify homepage instead of the spotify web player. Someone please help me. Ive had Spotify before and this has never happened. ( my device wont allow me to download the app,...

  • Newbie
  • Whenever i click on the "web player" link it automatiocally takes me to the spotify homepage instead of the spotify web player. Someone please help me. Ive had Spotify before and this has never happe...
  • ErikG
  • Roadie
  • 290 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 290 Views
  • 1 replies
  • 0 likes

NO -Disconnect from Facebook- Button/Ingen -Koppla bort från Facebook- Knapp

I have tried to uninstall Spotify and installed it again. I dont have the - Disconnect to Facebook - Button.. I cant find it in the webbrowser Spotify or at the installed version.. Really strange and enoying! So big company have such a serious proble...

  • Visitor
  • I have tried to uninstall Spotify and installed it again. I dont have the - Disconnect to Facebook - Button.. I cant find it in the webbrowser Spotify or at the installed version.. Really strange and...
  • ErikG
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 241 Views
  • 1 replies
  • 0 likes

Lack of discover tab and radio in new web player

I was considering joining up for a premium membership, but have been detered since the web player format was rolled out. I don't like how it seems to prioritise mainstream chart music in the new simplified format. I am unable to easily discover new a...

  • Casual Listener
  •   I was considering joining up for a premium membership, but have been detered since the web player format was rolled out. I don't like how it seems to prioritise mainstream chart music in the ...
  • nomikkh
  • Newbie
  • 352 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 352 Views
  • 1 replies
  • 0 likes

Downloaded the Spotify Player....but I still need help

I got Step 1 - no problemStep 2 - I can listen to any songs I want, but I need to download the songs to my Download Folder in my Windows 10 OSStep 3 - I need to transfer the song to my Mp4 player. Help!

  • Casual Listener
  • I got Step 1 - no problem Step 2 - I can listen to any songs I want, but I need to download the songs to my Download Folder in my Windows 10 OS Step 3 - I need to transfer the song to my Mp4 player...
  • Hubo
  • Community Legend
  • 494 Views
  • 3 replies
  • 0 likes
  • 494 Views
  • 3 replies
  • 0 likes

Mixtape isn`t working as it is supposed to

I`ve got Spotify on my Smartphone aswell as on my PC. Just to make that clear.There is a "new" feature called "My Mixtape" and it should check for the music I hear and put together a playlist with similar music. My friend told me, that on his device ...

  • Casual Listener
  • I`ve got Spotify on my Smartphone aswell as on my PC. Just to make that clear. There is a "new" feature called "My Mixtape" and it should check for the music I hear and put together a playlist ...
  • user-removed
  • Not applicable
  • 615 Views
  • 3 replies
  • 0 likes
  • 615 Views
  • 3 replies
  • 0 likes

Spotify pauses, says account being used somewhere else

All of a sudden my spotify will pause and continuously do so almost every few seconds sometimes and the notification pops up saying "Your account is being used elsewhere". I changed my password and logged out so I know theres no one else with access ...

  • Newbie
  • All of a sudden my spotify will pause and continuously do so almost every few seconds sometimes and the notification pops up saying "Your account is being used elsewhere". I changed my password and l...
  • Melody
  • Spotify
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Song keeps appearing after being deleted

I have this song on my playlist that has been there since 2013. I've tried deleting it every single day, but for some reason it absolutely won't leave. It just keeps reappearing all the time. How do I get rid of it permanently???

  • Casual Listener
  • I have this song on my playlist that has been there since 2013. I've tried deleting it every single day, but for some reason it absolutely won't leave. It just keeps reappearing all the time. How do ...
  • user-removed
  • Not applicable
  • 2146 Views
  • 3 replies
  • 0 likes
  • phone
    reappearing
  • 2146 Views
  • 3 replies
  • 0 likes

I think an update messed up my spotify on devices that updated the app

Both my computer and main smart phone's spotify app is skipping through an entire playlist and landing on a random track only playing half a song until it repeats the process. But my tablet and alternate smart phone which did not update due to insufi...

  • Newbie
  • Both my computer and main smart phone's spotify app is skipping through an entire playlist and landing on a random track only playing half a song until it repeats the process. But my tablet and alter...
  • Melody
  • Spotify
  • 632 Views
  • 2 replies
  • 1 likes
  • Update bug across multiple platforms
  • 632 Views
  • 2 replies
  • 1 likes

Spotify installation of all time

Whenever I open Spotify it reinstalls the program as if it had an update every day, it has already 1 month that this is happening. Sometimes during playback too, it closes and reinstalls Spotify. I've already tried uninstalling and reinstalling the p...

  • Newbie
  • Whenever I open Spotify it reinstalls the program as if it had an update every day, it has already 1 month that this is happening. Sometimes during playback too, it closes and reinstalls Spotify. I'v...
  • Melody
  • Spotify
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

[Android 7.1, Google Pixel] Remote control widget dying or not starting

Brief description of the issue:When I first start Spotify and play music, the notification widget appears, but after a while, it disappears from the notifications area. It sometimes dies while Spotify is still playing music. Starting and stopping the...

  • Regular
  • Brief description of the issue: When I first start Spotify and play music, the notification widget appears, but after a while, it disappears from the notifications area. It sometimes dies while Spot...
  • Melody
  • Spotify
  • 1645 Views
  • 7 replies
  • 0 likes
  • Android
    Android 7.1
    Mobile
    nougat
    pixel
  • 1645 Views
  • 7 replies
  • 0 likes

Autoplay ads on internet browser stops spotify reproduction

Hello:I'm a premium user but still while using spotify and navigating on internet, the autoplay video ads on the pages, stops Spotify reproduction, It would be nice to have the option that NOTHING outside spotify can pause/stop the reproduction, it i...

  • Newbie
  • Hello: I'm a premium user but still while using spotify and navigating on internet, the autoplay video ads on the pages, stops Spotify reproduction, It would be nice to have the option that NOT...
  • Melody
  • Spotify
  • 664 Views
  • 1 replies
  • 0 likes
  • audio advertisements
  • 664 Views
  • 1 replies
  • 0 likes

[Desktop] Daily Mix on Desktop

Whenever I play my daily mix songs just skip. I select dailymix and one song will play and the next song following will play for three seconds and skip for about 15 songs. I can't go back and play...it will just skip more songs. I have a paid subscri...

  • Casual Listener
  • Whenever I play my daily mix songs just skip. I select dailymix and one song will play and the next song following will play for three seconds and skip for about 15 songs. I can't go back and play......
  • Melody
  • Spotify
  • 403 Views
  • 2 replies
  • 0 likes
  • 403 Views
  • 2 replies
  • 0 likes

Random music playing after ads

Some cheesy music plays after a selection of ads are done playing, it happens randomly. Its uninteruptable so I have to wait for it to stop playing before continueing on with my music. I do not have any 3rd party software added, only spotify. Please ...

  • Regular
  • Some cheesy music plays after a selection of ads are done playing, it happens randomly. Its uninteruptable so I have to wait for it to stop playing before continueing on with my music. I do not have ...
  • user-removed
  • Not applicable
  • 380 Views
  • 3 replies
  • 0 likes
  • 380 Views
  • 3 replies
  • 0 likes

Web View Login screen not opening

Hi Team, i am using nexus 6p wth android 7.0 Nougut and login to spotify from India Working Fine but my friend From USA login on spotify with same device nothing happens even web view login screen not opening. so can you please what is the its loggin...

  • Regular
  • Hi Team,   i am using nexus 6p wth android 7.0 Nougut and login to spotify from India Working Fine but my friend From USA login on spotify with same device nothing happens even web view login ...
  • user-removed
  • Not applicable
  • 1395 Views
  • 8 replies
  • 0 likes
  • 1395 Views
  • 8 replies
  • 0 likes

[Mac] Sorting bugs on Local Files page

Initially, I thought it was an isolated issue for me, but looks like more people are seeing this over here. What happens is that when you click "Album" or "Artist" on the Local Files page to sort alphabetically based on these parameters, the sorting ...

Captura de Tela 2016-11-21 às 23.19.57.png Captura de Tela 2016-11-21 às 23.20.09.png
  • Community Legend
  • Initially, I thought it was an isolated issue for me, but looks like more people are seeing this over here.  What happens is that when you click "Album" or "Artist" on the Local Files pag...
  • user-removed
  • Not applicable
  • 648 Views
  • 5 replies
  • 0 likes
  • Mac
  • 648 Views
  • 5 replies
  • 0 likes

Playlist/Songs stop playing

I've been experiencing this issue for the past hours: either while a song is playing or at the end of the song before the new one starts (while I'm listening to a playlist), the music stops on its own, and the weird thing is that there are strange be...

  • Casual Listener
  • I've been experiencing this issue for the past hours: either while a song is playing or at the end of the song before the new one starts (while I'm listening to a playlist), the music stops on its ow...
  • Melody
  • Spotify
  • 601 Views
  • 6 replies
  • 1 likes
  • Android
  • 601 Views
  • 6 replies
  • 1 likes