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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • YasserS
  • Visitor
  • 11362 Views
  • 76 replies
  • 9 likes
  • Other
  • 11362 Views
  • 76 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20326 Views
  • 9 replies
  • 2 likes
  • Other
  • 20326 Views
  • 9 replies
  • 2 likes

Solved!! This song is not available

I wanted to play an album:https://open.spotify.com/album/23S5pOi81LSOanrE0eV0xa When i try to play a song from it, it says "This song is not available. If you have the file on your computer you can import it" No matter where i try to play it from i c...

  • Newbie
  • I wanted to play an album: https://open.spotify.com/album/23S5pOi81LSOanrE0eV0xa   When i try to play a song from it, it says  "This song is not available. If you have the file on your ...
  • crematedman
  • Community Legend
  • 946 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 946 Views
  • 1 replies
  • 0 likes

[Vizio] Cannot cast to E-Series TV

Been wrestling with this for the entire night so hopefully someone can provide some help. Problem: Attempting to cast from my phone to the Google Cast built in to my TV (Vizio E55-D0) fails with the message "Spotify is not supported on this device ri...

  • Newbie
  • Been wrestling with this for the entire night so hopefully someone can provide some help.   Problem: Attempting to cast from my phone to the Google Cast built in to my TV (Vizio E55-D0) fails ...
  • gregoryemiller
  • Casual Listener
  • 988 Views
  • 1 replies
  • 0 likes
  • 988 Views
  • 1 replies
  • 0 likes

Samsung UN58J5190 Smart TV

I have been searching all over the smarthub apps on this TV i just purchased looking for the spotify app and I cannot seem to find it. Is it avaliable for the UN58J5190 TV? The box it came in shows an app, but I cannot find it anywhere. Any help woul...

  • Newbie
  • I have been searching all over the smarthub apps on this TV i just purchased looking for the spotify app and I cannot seem to find it.  Is it avaliable for the UN58J5190 TV?  The box i...
  • 529 Views
  • 0 replies
  • 0 likes
  • 529 Views
  • 0 replies
  • 0 likes

Problem setting Device password

Hi Guys, I have some trouble setting a device password. (For TV spotify acces)When use the account menu, i choose for "Stel een wachtwoord voor je apparaten in" what means "set password for devices". After that i get a e-mail to set password.Once i g...

  • Newbie
  • Hi Guys,   I have some trouble setting a device password. (For TV spotify acces) When use the account menu, i choose for "Stel een wachtwoord voor je apparaten in" what means "set password fo...
  • JvS15NL
  • Newbie
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Can't delete playlists/songs?

Hey there. I am new to the community. I am in need of a bit of help. I can't delete any playlists on my account or any songs on the playlists themselves. I am given the option to delete but once I get to the cancel or delete option, I am unable to cl...

  • Casual Listener
  • Hey there. I am new to the community. I am in need of a bit of help. I can't delete any playlists on my account or any songs on the playlists themselves. I am given the option to delete but once I ge...
  • RainWolf
  • Casual Listener
  • 430 Views
  • 3 replies
  • 2 likes
  • Web Player
  • 430 Views
  • 3 replies
  • 2 likes

Playlist problem.

I have one of my playlists called "Favorites" and now i lost access to renaming it, deleting songs and etc. Anyone have any idea what's going on or the problem is? I'm using the web player too.

  • Casual Listener
  •     I have one of my playlists called "Favorites" and now i lost access to renaming it, deleting songs and etc. Anyone have any idea what's going on or the problem is? I'm using t...
  • 223 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 223 Views
  • 0 replies
  • 0 likes

Play inbox songs through spotify connect

For reasons unknown I can't play songs that were sent to me when I use spotify connect on my bose soundtouch. And it's frustrating!I have to switch to phone playback and then it works. Only when I like the song and add it to one of my lists I can lis...

  • Newbie
  • For reasons unknown I can't play songs that were sent to me when I use spotify connect on my bose soundtouch. And it's frustrating! I have to switch to phone playback and then it works. Only when ...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

BMW Online Entertainment

Is it Possible that Spotify is going to be a BMW Partner for BMW's "Online Entertainment" like "Deezer"That would be really great and a Marketing win for Spotify, which has a much better usability than "Deezer"Gretings from Germany

  • Newbie
  • Is it Possible that Spotify is going to be a BMW Partner for BMW's "Online Entertainment" like "Deezer" That would be really great and a Marketing win for Spotify, which has a much better usabilit...
  • 972 Views
  • 0 replies
  • 3 likes
  • Other
  • 972 Views
  • 0 replies
  • 3 likes

Can't download playlists on Windows phone

Hi, I signed the premium family and on my cellphone it still ok as ever, but in the oyher account she can only download her playlists, the Button tô download it Just doesn't appear.If I put the song on my playlist I can download it, but I can't downl...

  • Newbie
  • Hi, I signed the premium family and on my cellphone it still ok as ever, but in the oyher account she can only download her playlists, the Button tô download it Just doesn't appear. If I put the son...
  • 296 Views
  • 0 replies
  • 0 likes
  • 296 Views
  • 0 replies
  • 0 likes

Windows Desktop app automatic shuffle

Hello,I have a problem with playing music using Windows desktop app. I can't play full albums since the shuffle button turns on always when the tracks ends. My account is premium of course.Thank you,Dominik

  • Newbie
  • Hello, I have a problem with playing music using Windows desktop app. I can't play full albums since the shuffle button turns on always when the tracks ends. My account is premium of course. Thank ...
  • 337 Views
  • 0 replies
  • 0 likes
  • Connect
  • 337 Views
  • 0 replies
  • 0 likes

I can't add/delete songs from my playlists on Chromebook

This has been an issue on both of my Chromebooks (Personal and School). I've looked everywhere on this forum and none of the solutions apply to my situation.

  • Casual Listener
  • This has been an issue on both of my Chromebooks (Personal and School). I've looked everywhere on this forum and none of the solutions apply to my situation. 
  • 704 Views
  • 0 replies
  • 0 likes
  • 704 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution All recently added songs removed from my playlist

Good day,I just noticed that all songs I added to a playlist of mine since mid september are no longer on that playlist. Is there a way to recover them or view the playlist history? Sadly I don't remember all of them. Best regards.

  • Regular
  • Good day, I just noticed that all songs I added to a playlist of mine since mid september are no longer on that playlist. Is there a way to recover them or view the playlist history? Sadly I don't r...
  • JessicaSpotify
  • Casual Listener
  • 626 Views
  • 2 replies
  • 0 likes
  • Other
  • 626 Views
  • 2 replies
  • 0 likes

Spotify won't connect on ps4

I revoked my PS4 access two week ago since my housemates were using it the same time I was on my pc and I haven't been able to get back onto the spotify app. It says it cannot connect to the playstation network, my ps4 is also unable for listening on...

  • Newbie
  • I revoked my PS4 access two week ago since my housemates were using it the same time I was on my pc and I haven't been able to get back onto the spotify app. It says it cannot connect to the playstat...
  • 480 Views
  • 0 replies
  • 0 likes
  • 480 Views
  • 0 replies
  • 0 likes

Spotify Web Player won't Connect on Dell Chromebook

I've tried everything, resetting my settings, using alternative methods of getting to spotify web player, but nothing is working, I'm left with this "Can't Connect to Spotify. Trying Again Now" for 3 days now. Could someone help? P.S. This is a Schoo...

  • Newbie
  • I've tried everything, resetting my settings, using alternative methods of getting to spotify web player, but nothing is working, I'm left with this "Can't Connect to Spotify. Trying Again Now"&...
  • 261 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 261 Views
  • 0 replies
  • 0 likes

Spotify Account Not Working

The problem started yesterday with my Spotify.Here are the issues:Automatically skips songs"Cant play current track" on almost every songAn amount of songs are greyed out meaning they are unavailable which I know they aren'tThis is only on one accoun...

  • Newbie
  • The problem started yesterday with my Spotify. Here are the issues: Automatically skips songs "Cant play current track" on almost every song An amount of songs are greyed out meaning they are un...
  • 265 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 265 Views
  • 0 replies
  • 0 likes

PS3 app doesn't receive music library from the iPhone app

Hello everybody,I just subscribed Spotify, for now the free version just to evaluate it.On my iPhone I added several artists to my Spotify library but they don't appear on the app on the PS3.On the ps3, under 'my music' I can only see songs, but I wo...

  • Newbie
  • Hello everybody, I just subscribed Spotify, for now the free version just to evaluate it. On my iPhone I added several artists to my Spotify library but they don't appear on the app on the PS3. On...
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes

[All Platforms][Connect]

Hello there. The new update is not very good either. I could listen to half the music from two different devices. But thanks to the update it is not possible. Would you please correct this situation. Thank you..

  • Newbie
  • Hello there. The new update is not very good either. I could listen to half the music from two different devices. But thanks to the update it is not possible. Would you please correct this situation....
  • 284 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Connect
  • 284 Views
  • 0 replies
  • 0 likes

Playlist does not contain added songs

I subscribed with spotify about a week ago and downloaded the Desktop-App (Windows), where I made new playlists and added several songs. I also downloaded an iPhone-App and added songs via Shazam to my playlists. At the office I use the Web-Player an...

  • Newbie
  • I subscribed with spotify about a week ago and downloaded the Desktop-App (Windows), where I made new playlists and added several songs. I also downloaded an iPhone-App and added songs via Shazam to ...
  • teeprodnuk
  • Newbie
  • 380 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 380 Views
  • 1 replies
  • 0 likes