Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10429 Views
  • 72 replies
  • 9 likes
  • Other
  • 10429 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20136 Views
  • 9 replies
  • 2 likes
  • Other
  • 20136 Views
  • 9 replies
  • 2 likes

Starred list on Marantz

Hi I have a Marantz NA-11S1 which i belive have the same spotify interface as the m-cr610 family. It has following menu's: Search, What's new, Starred, Playlists and Accounts. I have problems with the Starred list. When I select it the unit freezes f...

  • Casual Listener
  • Hi   I have a Marantz NA-11S1 which i belive have the same spotify interface as the m-cr610 family. It has following menu's: Search, What's new, Starred, Playlists and Accounts.   I hav...
  • 234 Views
  • 0 replies
  • 0 likes
  • Marantz
  • 234 Views
  • 0 replies
  • 0 likes

Kepp playlist active

Hello, i'm iulian,So i have been using Spotify premium for over a ear now, and its great, but.I have a tablet in my car (i have it bulid in) and i have downloaded some playlists for offline listening. Now, my car radio automaticaly connects to my tab...

  • Newbie
  • Hello, i'm iulian, So i have been using Spotify premium for over a ear now, and its great, but. I have a tablet in my car (i have it bulid in) and i have downloaded some playlists for offline liste...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Marantz does not connect

My Marantz NR 1605 does not connect to spotify if I connect it via spotify connect on my IPhone. The logo shows on the tv screen, but music won't stream. Used to work perfect, no issues up to now. Any ideas??

  • Casual Listener
  • My Marantz NR 1605 does not connect to spotify if I connect it via spotify connect on my IPhone. The logo shows on the tv screen, but music won't stream. Used to work perfect, no issues up to now. An...
  • Jon1964
  • Casual Listener
  • 360 Views
  • 1 replies
  • 0 likes
  • Marantz
  • 360 Views
  • 1 replies
  • 0 likes

Connecting a SECOND Amazon Echo and Spotify?

Had an Amazon Echo, connected my Spotify account, works fine. Just added a second Amazon Echo in the house, and Spotify will not work on the second Echo speaker. When I go to the Spotify App via the Alexa App, it still shows my first Echo as an "avai...

  • Casual Listener
  • Had an Amazon Echo, connected my Spotify account, works fine. Just added a second Amazon Echo in the house, and Spotify will not work on the second Echo speaker. When I go to the Spotify App via the ...
  • ben2ee
  • Casual Listener
  • 1082 Views
  • 2 replies
  • 0 likes
  • Other
  • 1082 Views
  • 2 replies
  • 0 likes

Widget no longer playing embedded in browser - opens up app separately

I have several Spotify widgets embedded into my website. The website is something of an online museum, and the idea is that the user listens to songs as they are reading about them. For this to work as best as it can, it is better the user listens to...

  • Casual Listener
  • I have several Spotify widgets embedded into my website. The website is something of an online museum, and the idea is that the user listens to songs as they are reading about them. For this to work ...
  • MartinRRR
  • Casual Listener
  • 668 Views
  • 1 replies
  • 3 likes
  • Web Player
  • 668 Views
  • 1 replies
  • 3 likes

Spotify not B&O Multiroom compatible

Hello allJust got my Bang & Olufsen Multiroom System installed (Essence) with three different rooms. It seems that Spotify does not allow the playing of different music in each room. Which is the whole point about having a multiroom system... Retaile...

  • Newbie
  • Hello all Just got my Bang & Olufsen Multiroom System installed (Essence) with three different rooms. It seems that Spotify does not allow the playing of different music in each room. Which is t...
  • Fenalaar
  • Regular
  • 514 Views
  • 1 replies
  • 0 likes
  • 514 Views
  • 1 replies
  • 0 likes

Every song I try to play...

Is not loading, and telling me that it is not available and if I have the song that I can import the song. What is problem? I have Interent connection and I restarted my computer, I also unistalled and reinstalled the app. Help!

  • Newbie
  •  Is not loading, and telling me that it is not available and if I have the song that I can import the song. What is problem? I have Interent connection and I restarted my computer, I also unista...
  • 289 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 289 Views
  • 0 replies
  • 0 likes

Spotify app won't load on Roku stick

Recently my girlfriend purchased two Roku streaming sticks. We connected both of our Spotify accounts (we both have premium - she has a student discount) and everything was great for a while! However, the Spotify app on the Roku stick we use our bedr...

  • Casual Listener
  • Recently my girlfriend purchased two Roku streaming sticks. We connected both of our Spotify accounts (we both have premium - she has a student discount) and everything was great for a while! However...
  • dmfuchs13
  • Newbie
  • 2770 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 2770 Views
  • 3 replies
  • 0 likes

Spotify Crashing when entering playlist (Marantz reciever)

I'm using Spotify premium through Marantz SR7007 reciever. All worked fine untill couple weeks ago the Spotify client started to behave oddly. The client crashes every time when i start to play a song from a playlist and then hit the back -button (wh...

  • Newbie
  • I'm using Spotify premium through Marantz SR7007 reciever. All worked fine untill couple weeks ago the Spotify client started to behave oddly. The client crashes every time when i start to play a son...
  • svicunar
  • Newbie
  • 968 Views
  • 7 replies
  • 0 likes
  • 968 Views
  • 7 replies
  • 0 likes

Spotify for Roku

I've been using spotify free for a while now and have been pretty happy with it. But I recently got a roku (and ditched cable) and decided to give premium a try. My only hesitation in keeping premium is that the roku app, frankly, sucks. It doesn't h...

  • Casual Listener
  • I've been using spotify free for a while now and have been pretty happy with it. But I recently got a roku (and ditched cable) and decided to give premium a try. My only hesitation in keeping premium...
  • cindiann
  • Casual Listener
  • 1409 Views
  • 7 replies
  • 1 likes
  • Other
  • 1409 Views
  • 7 replies
  • 1 likes

Kessylin

NÃO Consigo ouvir musica Cabelo spotfy NÃO Computador Diz Que nenhuma musica ESTÁ Disponíveis e Fica Trocando de musica Sozinho sem tocar nada!

  • Newbie
  • NÃO Consigo ouvir musica Cabelo spotfy NÃO Computador Diz Que nenhuma musica ESTÁ Disponíveis e Fica Trocando de musica Sozinho sem tocar nada!
  • 285 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 285 Views
  • 0 replies
  • 0 likes

Solved!! I seem like it was mixing two different artists.

I seem like it was mixing two different artists, "Dj Promise Land" and "Promise Land". https://open.spotify.com/artist/0ktujbOLx1L1K8wj8o8dpJ How can I fix it?

  • Newbie
  • I seem like it was mixing two different artists, "Dj Promise Land" and "Promise Land".   https://open.spotify.com/artist/0ktujbOLx1L1K8wj8o8dpJ   How can I fix it?
  • KatesHere
  • Community Legend
  • 617 Views
  • 1 replies
  • 0 likes
  • iOS
  • 617 Views
  • 1 replies
  • 0 likes

Chromecast audio won't play spotify.

Chromecast audio works with youtube and other apps, not with Spotify. I hear the contaction sound but then... Nothing. If I connect to the chromecast for television spotify works fine... Please don't copy paste from Chromecast troubleshooting page, i...

  • Music Fan
  • Chromecast audio works with youtube and other apps, not with Spotify. I hear the contaction sound but then... Nothing. If I connect to the chromecast for television spotify works fine...  Ple...
  • nicolaslambert8
  • Music Fan
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

Solved!! Installed flash but isn't letting me listen to music

It's saying that I need to install Flash but I did, twice, but it is still coming up with the message "To Enjoy Spotify, please intall Adobe Flash. It's free." But I can't because I did already, this is on Spotify Web Player. What do I do?

  • Casual Listener
  • It's saying that I need to install Flash but I did, twice, but it is still coming up with the message "To Enjoy Spotify, please intall Adobe Flash. It's free." But I can't because I did already, this...
  • nesleinbocaj555
  • Casual Listener
  • 953 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 953 Views
  • 2 replies
  • 0 likes

Solved!! Web Player Not Working-Adobe Flash?? (Troubleshooting)

Hi,So for some reason, when I tried to use the Spotify web player on my Chromebook, a message popped up saying 'To enjoy Spotify, please install Adobe Flash. It's free'. But when I click the link to 'Get Flash', it tells me that my Chromebook already...

  • Casual Listener
  • Hi, So for some reason, when I tried to use the Spotify web player on my Chromebook, a message popped up saying 'To enjoy Spotify, please install Adobe Flash. It's free'.   But when I click t...
  • sikfok
  • Newbie
  • 1279 Views
  • 4 replies
  • 0 likes
  • Web Player
  • 1279 Views
  • 4 replies
  • 0 likes

[All Platforms][Subscription] top 5 list, Ideologically

of reasons why Sotify sucks. I encourage others to comment with reasons beyond the 5 I've listed here. Numerically of course. Now, I've written angry messages on the boards here before and though I don't regret it, I'm sure that not one of my top not...

  • Regular
  • of reasons why Sotify sucks. I encourage others to comment with reasons beyond the 5 I've listed here. Numerically of course. Now, I've written angry messages on the boards here before and though I d...
  • 406 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Subscription
  • 406 Views
  • 0 replies
  • 0 likes

Superuser Contribution Vincular conta com PlayStation

Ola, ha um tempo atras eu usava minha conta do spotify no meu playstation 3. Mas recentemente comprei um ps4, tive que criar uma nova conta na Playstation Network porque nao lembrava dos dados da antiga. Ao tentar logar com minha conta do spotify no ...

  • Newbie
  • Ola, ha um tempo atras eu usava minha conta do spotify no meu playstation 3. Mas recentemente comprei um ps4, tive que criar uma nova conta na Playstation Network porque nao lembrava dos dados da ant...
  • Kassioekel07
  • Newbie
  • 1825 Views
  • 2 replies
  • 0 likes
  • 1825 Views
  • 2 replies
  • 0 likes

Superuser Contribution S6 Won't stay connected to PS3 Spotify app

I have to reconnect everytime I go on my phone if I want to change the song and when I reconnect it shuffles my playlist again.

  • Casual Listener
  • I have to reconnect everytime I go on my phone if I want to change the song and when I reconnect it shuffles my playlist again.
  • Anyk17
  • Spotify Star
  • 492 Views
  • 3 replies
  • 0 likes
  • ps3
  • 492 Views
  • 3 replies
  • 0 likes

Flash Player on Chomebook

Hello! My chromebook is fairly new, and is programmed to automatically update to the newest Adobe Flash Player. When going to spotify web (because it is not available to download on chromebooks) I usually get the notification to download the flash pl...

  • Casual Listener
  • Hello! My chromebook is fairly new, and is programmed to automatically update to the newest Adobe Flash Player. When going to spotify web (because it is not available to download on chromebooks) I us...
  • Rooskramer
  • Casual Listener
  • 586 Views
  • 3 replies
  • 1 likes
  • 586 Views
  • 3 replies
  • 1 likes