Help - Other (Podcasts, Partners, etc )

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Vasil
Moderator
2024-03-20 5:14:41 PM
2 weeks ago
7sd-_491obm6p
Newbie
10470 Views
72 replies
9 likes
Other

10470 Views
72 replies
9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2024-08-05 2:54:12 PM
のぞみ
Visitor
20145 Views
9 replies
2 likes
Other

20145 Views
9 replies
2 likes

Gradual quality deterioration

Spotify Premium user just wanting to give some feedback. Over the last couple months, I'm getting more and more interruptions in service (random pauses in songs, loss of play queues, audio distortion). Also frequently getting the "Spotify is in offli...

KW87
Newbie
Spotify Premium user just wanting to give some feedback. Over the last couple months, I'm getting more and more interruptions in service (random pauses in songs, loss of play queues, audio distortion...
2016-09-10 10:45:44 PM
278 Views
0 replies
0 likes

278 Views
0 replies
0 likes

Can't Drag and Drop?

I have been having a problem recently where I can't drag and drop when on the Spotify application on my computer? I can't drag and drop a song into a playlist, I can't change the order of songs in a playlist, and I can't change the order of my playli...

lexied727
Casual Listener
I have been having a problem recently where I can't drag and drop when on the Spotify application on my computer? I can't drag and drop a song into a playlist, I can't change the order of songs in a ...
2016-09-10 8:39:15 PM
439 Views
0 replies
0 likes
Web Player
Windows

439 Views
0 replies
0 likes

[All Platforms]Listening shuffled, to ALL songs of ALL my playlists without interference.

I have >6000 songs, stored in playlists under its Artist name.I would like to listen to all these >6000 songs shuffled without anyinterference.(This is the way I want to listen to Spotify on my Hifi device). I have tried to put all >6000 songs togeth...

Cees99
Music Fan
I have >6000 songs, stored in playlists under its Artist name. I would like to listen to all these >6000 songs shuffled without any interference. (This is the way I want to listen to Spotify...
2016-09-10 4:50:27 PM
269 Views
0 replies
0 likes
All Platforms
Playlists

269 Views
0 replies
0 likes

Cannot play album on desktop app or phone, but works on SpotifyWebPlayer

The album I want to listen to is She Loves Me (2016 Broadway Cast Recording). Currently, I can only play it using the web player on chrome & my very old Mac, which has an outdated version (0.9 I think) (my Mac is too old to update spotify) However, I...

panffin
Newbie
The album I want to listen to is She Loves Me (2016 Broadway Cast Recording). Currently, I can only play it using the web player on chrome & my very old Mac, which has an outdated version (0.9 I ...
2016-09-09 7:08:05 PM
220 Views
0 replies
0 likes
Web Player
Windows

220 Views
0 replies
0 likes

Songs saved on web player don't appear on mobile

It's a little strange, but I have a Mac and I just prefer to use the Spotify Web Player...I recently realised that songs I save in my Library when I'm using the Web player don't appear when I check my mobile app. I have to search for the song on the ...

rosegeekspecs
Newbie
It's a little strange, but I have a Mac and I just prefer to use the Spotify Web Player... I recently realised that songs I save in my Library when I'm using the Web player don't appear when I check...
2016-09-09 5:42:39 PM
172 Views
0 replies
0 likes
Web Player

172 Views
0 replies
0 likes

Can't find album on Desktop application but CAN on web player

I had been looking for the Tragically Hip's - Phantom Power album on Spotify's Windows Desktop application. No luck. So I searched google and sure enough it popped up on Spotify's Web player?! Why would I be able to listen to it through the web playe...

forrestpengra
Casual Listener
I had been looking for the Tragically Hip's - Phantom Power album on Spotify's Windows Desktop application. No luck. So I searched google and sure enough it popped up on Spotify's Web pla...
2016-09-09 5:15:10 PM
2016-09-09 5:18:47 PM
forrestpengra
Casual Listener
271 Views
1 replies
0 likes
Web Player
Windows

271 Views
1 replies
0 likes

Too many Ads

I get the idea that with having the "free" version, we have to listen to ads. I get it. That's how you keep your program basically free. However when I first listened to it, I had about an ad every 6-8 songs(would prefer every 8 songs, exact). Now I ...

Thataveragemom
Newbie
I get the idea that with having the "free" version, we have to listen to ads. I get it. That's how you keep your program basically free. However when I first listened to it, I had about an ad every 6...
2016-09-08 8:09:53 PM
2016-09-09 3:14:55 PM
SSTJ
Regular
335 Views
1 replies
0 likes

335 Views
1 replies
0 likes

[All Platforms][Music] Why your business won't last if this continues...

Be the low cost provider. Its Spotify v. Apple. Apple is going to get exclusive rights to music no matter what you do. Publicizing that you will diminish promotion for previously Apple exclusive music is so stupid. Your business is reliant on artists...

pcatal22
Newbie
Be the low cost provider. Its Spotify v. Apple. Apple is going to get exclusive rights to music no matter what you do. Publicizing that you will diminish promotion for previously&nb...
2016-09-08 8:46:35 PM
2016-09-09 3:07:31 PM
SSTJ
Regular
297 Views
1 replies
0 likes
All Platforms
music

297 Views
1 replies
0 likes

spotify devices dont show up

like ps4 with spotify or phone. pc also. does not seeing each other when their all open and on.

firedrakes
Newbie
like ps4 with spotify or phone. pc also. does not seeing each other when their all open and on.
2016-09-09 7:07:24 AM
224 Views
0 replies
0 likes

224 Views
0 replies
0 likes

Connected to wrong Facebook account, can't change it

I've been having this problem with Spotify for close to a month now. I made my account awhile ago, and connected it to my Facebook account a little while after, that account has since been deleted and Spotify removed from that it beforehand, but show...

jozlynn
Casual Listener
I've been having this problem with Spotify for close to a month now. I made my account awhile ago, and connected it to my Facebook account a little while after, that account has since been deleted an...
2014-10-21 9:14:10 AM
2016-09-08 11:16:58 PM
gazonk
Newbie
778 Views
4 replies
0 likes
Other

778 Views
4 replies
0 likes

Facebook links

Could you make it harder to play a song in the desktop app for songs shared on Facebook? I have no need what so ever for playing a sample of a song. Make the play-button the sample, and the rest of the image a link to open.spotify.com!

Luggruff
Music Fan
Could you make it harder to play a song in the desktop app for songs shared on Facebook? I have no need what so ever for playing a sample of a song. Make the play-button the sample, and the rest of t...
2016-09-08 7:04:27 PM
210 Views
0 replies
0 likes
Web Player
Windows

210 Views
0 replies
0 likes

play.spotify.com links open in web, no solution found

This is SO retarded. Why do you only offer to bypass the web player for open.spotify.com links and not play.spotify.com? Why on earth would I prefer the web player to the desktop client if I have it open? Get your **bleep** toghether Spotify.

Luggruff
Music Fan
This is SO retarded. Why do you only offer to bypass the web player for open.spotify.com links and not play.spotify.com? Why on earth would I prefer the web player to the desktop client if I have it ...
2016-09-08 7:03:04 PM
211 Views
0 replies
0 likes
Web Player
Windows

211 Views
0 replies
0 likes

Missing songs in the playlist "The essential Michael Jackson"

Hello, I'm listening the Playlist "The essential Michael Jackson" and the first 6 songs are missing. The message "sPlaybackError" appear on my screen (Iphone 6). If you can do something about that and restore them, it will be great. Thank you. Regard...

Warell
Newbie
Hello, I'm listening the Playlist "The essential Michael Jackson" and the first 6 songs are missing. The message "sPlaybackError" appear on my screen (Iphone 6). If you can do somet...
2016-09-08 6:27:09 PM
289 Views
0 replies
0 likes

289 Views
0 replies
0 likes

Wifi firewall configuration (enterprise network) for chromecast

Hi, in my company, we used chromecast to share desktop screen, but we would like also to stream some music sometimes We do see the chromecast with our iOS/Android app, we use Premium account for this, but when spotify is launching on the tv to start ...

gomezo
Regular
Hi, in my company, we used chromecast to share desktop screen, but we would like also to stream some music sometimes 😉 We do see the chromecast with our iOS/Android app, we use Premium acc...
2016-09-08 11:03:22 AM
445 Views
0 replies
0 likes

445 Views
0 replies
0 likes

Android auto issue

I connect my gs6 edge and everything but spotify works correctly, the music plays on the phone not on the car speakers.

Garzason
Newbie
I connect my gs6 edge and everything but spotify works correctly, the music plays on the phone not on the car speakers.
2016-09-08 7:35:10 AM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

Instructions on adding a device to my account

I think it would be a novel idea that the system, when asked: "How do I add another device to my account" actually lead you to instructions on how to do so. I have been all over this help board and am getting no help at all. If it continues I will de...

LucyCooper
Newbie
I think it would be a novel idea that the system, when asked: "How do I add another device to my account" actually lead you to instructions on how to do so. I have been all over this help board and a...
2016-09-08 7:29:36 AM
316 Views
0 replies
0 likes

316 Views
0 replies
0 likes

Is there a way to get a refund on a payment?

I was charged twice in one month: once on 8/18 and then once on 8/28 and was wondering if I could get a refund on one. That'd be appreciated.

thouartgorey26
Newbie
I was charged twice in one month: once on 8/18 and then once on 8/28 and was wondering if I could get a refund on one. That'd be appreciated.
2016-09-07 4:55:37 AM
2016-09-08 7:06:15 AM
kbrooksc
Community Legend
374 Views
1 replies
0 likes
Other

374 Views
1 replies
0 likes

Solved!! mp3 and zune

There Is an option for android and ipod... Is there any way to make it compatible with zune, and other mp3 players? I would like to get spotify premium but I don't have either of those...

Kariw
Newbie
There Is an option for android and ipod... Is there any way to make it compatible with zune, and other mp3 players? I would like to get spotify premium but I don't have either of those...
2012-10-25 8:41:29 PM
2016-09-08 4:13:48 AM
Bayronquant34
Newbie
10950 Views
14 replies
0 likes

10950 Views
14 replies
0 likes

Search button

I am using web player and the search button does not work. When you click on it nothing happens. Is there something wrong with it that is being addressed?

tedcm
Newbie
I am using web player and the search button does not work. When you click on it nothing happens. Is there something wrong with it that is being addressed?
2016-09-07 10:19:47 PM
2016-09-08 2:24:44 AM
osornios
Spotify Star
305 Views
1 replies
0 likes
Web Player

305 Views
1 replies
0 likes

Local files wont download to listen offline

Hey, i just included some songs into the local files, and i made a playlist with them, but i cant get to download them to listen offline, it says "waiting" next to the download button.

Saurfang11
Newbie
Hey, i just included some songs into the local files, and i made a playlist with them, but i cant get to download them to listen offline, it says "waiting" next to the download button.
2016-09-07 11:42:00 PM
293 Views
0 replies
0 likes
music

293 Views
0 replies
0 likes

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