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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Niyoshi
  • Newbie
  • 13149 Views
  • 83 replies
  • 9 likes
  • Other
  • 13149 Views
  • 83 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20686 Views
  • 9 replies
  • 2 likes
  • Other
  • 20686 Views
  • 9 replies
  • 2 likes

I can't send my friend a message

I'm trying to send a song in a message to my friend, and It's just not having it. We have an ongoing conversation in my inbox already, and I tried pasting the link in there and clicking send. It looks like it works, but if I close and reopen Spotify ...

  • Newbie
  • I'm trying to send a song in a message to my friend, and It's just not having it. We have an ongoing conversation in my inbox already, and I tried pasting the link in there and clicking send. It look...
  • 487 Views
  • 0 replies
  • 1 likes
  • Web Player
    Windows
  • 487 Views
  • 0 replies
  • 1 likes

"Can't connect to Spotify. Trying again"

I use the Web Player at work. Anytime I open it, it works normally for a few minutes and then I get a message that says "Can't connecto to Spotify. Trying again...". Music keeps playing but the screen is grayed out and I can't pause, play other music...

  • Casual Listener
  • I use the Web Player at work. Anytime I open it, it works normally for a few minutes and then I get a message that says "Can't connecto to Spotify. Trying again...". Music keeps playing but the scree...
  • lgfmartins
  • Casual Listener
  • 481 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 481 Views
  • 2 replies
  • 0 likes

Solved!! Please bring us a Landscape Mode / Windows Phone 10 / or an UWP App

Dear Spotify Team,please bring us a landscape mode and/or an uwp app on par with the other apps. This feature is essential! Is something like that in development?

  • Casual Listener
  • Dear Spotify Team, please bring us a landscape mode and/or an uwp app on par with the other apps. This feature is essential!  Is something like that in development?  
  • Hubo
  • Community Legend
  • 532 Views
  • 1 replies
  • 0 likes
  • 532 Views
  • 1 replies
  • 0 likes

Podcasts on Windows Phone

Hi, Spotify!Please find a way to implement the Podcasts section into the App for Windows Phone.Not being able to listen to them right now is pretty disappointing.

  • Newbie
  • Hi, Spotify! Please find a way to implement the Podcasts section into the App for Windows Phone. Not being able to listen to them right now is pretty disappointing.
  • CheekyBoinc
  • Casual Listener
  • 646 Views
  • 1 replies
  • 5 likes
  • 646 Views
  • 1 replies
  • 5 likes

Gapless playback on Chromecast Audio?

Does anybody know why there are gaps between the songs on live recordings etc. which are meant to play without gaps, when spotify is connected to my Chromecast Audio?

  • Newbie
  • Does anybody know why there are gaps between the songs on live recordings etc. which are meant to play without gaps, when spotify is connected to my Chromecast Audio?
  • Torke42
  • Casual Listener
  • 1574 Views
  • 1 replies
  • 17 likes
  • 1574 Views
  • 1 replies
  • 17 likes

Some playlists/emails show up in german for me.

Hey Guys, My account was recently breached a few weeks back and I got everything fixed changed my passwords ect. But now my discover weekly and some random emails from spotify show up in german. I have changed my languages and updated my payment info...

  • Casual Listener
  • Hey Guys,         My account was recently breached a few weeks back and I got everything fixed changed my passwords ect. But now my discover weekly and some random emails from s...
  • SpazMachine
  • Casual Listener
  • 540 Views
  • 2 replies
  • 0 likes
  • 540 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local files on Windows Pc playable on the Web

I have a free account. I have just uploaded songs to my Windows pc desktop and I wonder if I can sync them in the web account. On the other hand, I can't see the songs search button on the web account

  • Casual Listener
  • I have a free account. I have just uploaded songs to my Windows pc desktop and I wonder if I can sync them in the web account. On the other hand, I can't see the songs search button on the web account
  • sbcostarica
  • Casual Listener
  • 351 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 351 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify connect for Vizio

I used to be able to control my music from my iphone on the Vizio Spotify App, but i tried it today, and it stopped working. I tried restarting, and reinstalling the app on all my devices but to no avail. Its really frustrating since Ive been payng f...

  • Casual Listener
  • I used to be able to control my music from my iphone on the Vizio Spotify App, but i tried it today, and it stopped working. I tried restarting, and reinstalling the app on all my devices but to no a...
  • batbran
  • Casual Listener
  • 970 Views
  • 2 replies
  • 2 likes
  • Connect
    Other
  • 970 Views
  • 2 replies
  • 2 likes

Solved!! Spotify keeps opening in Mac app. How to stay in web player?

Hello all, When I click the play button on the web player in my browser, the Spotify Mac app is opening to play the music. Since I don't have much RAM in my computer and opening the app takes a while, I'd like to play it instantly in the browser. Doe...

  • Casual Listener
  •   Hello all,   When I click the play button on the web player in my browser, the Spotify Mac app is opening to play the music. Since I don't have much RAM in my computer and opening the ...
  • OSC4R
  • Casual Listener
  • 830 Views
  • 2 replies
  • 0 likes
  • Mac
    Web Player
  • 830 Views
  • 2 replies
  • 0 likes

Solved!! Show top artists

Hello, I have the setting on for spotify to show my recently played artists, but when my friend checked out my profile on his phone, it didn't show anything.Please could someone check my profile to see if it's there for you?Checking on phone and comp...

  • Roadie
  • Hello, I have the setting on for spotify to show my recently played artists, but when my friend checked out my profile on his phone, it didn't show anything. Please could someone check my profile to...
  • AdLadz
  • Roadie
  • 43838 Views
  • 5 replies
  • 1 likes
  • Mac
    Web Player
    Windows
  • 43838 Views
  • 5 replies
  • 1 likes

Spotify says the song is unavailable. Using Windows 10

Everytime I try to listen to a song it doesnt play AT ALL!!! A blue message line comes up and says "This song is not available. If you have the file on your computer you can import it." I don't have any music files on my computer, thats why I have Sp...

  • Newbie
  • Everytime I try to listen to a song it doesnt play AT ALL!!! A blue message line comes up and says "This song is not available. If you have the file on your computer you can import it." I don't have ...
  • Jannetteee
  • Casual Listener
  • 459 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 459 Views
  • 2 replies
  • 0 likes

XML code found at download.spotify.com

Hey guys, my name is Mario Campos, I'm an Application Developer at Intel Costa Rica and found the following bug: When entering download.spotify.com I get an XML code with with an error tag and a message saying "Access Denied". I have attached a snaps...

  • Newbie
  • Hey guys, my name is Mario Campos, I'm an Application Developer at Intel Costa Rica and found the following bug:   When entering download.spotify.com I get an XML code with with an error tag a...
  • 523 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 523 Views
  • 0 replies
  • 0 likes

Spotify Web Player Not Working

Whenever I try to load up spotify it just shows this screen, it was working just fine yesterday. I tried to fix it by deleting my browser history, but nothing changed.

Spotify Not working.png
  • Casual Listener
  • Whenever I try to load up spotify it just shows this screen, it was working just fine yesterday. I tried to fix it by deleting my browser history, but nothing changed.
  • osornios
  • Spotify Star
  • 326 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 326 Views
  • 1 replies
  • 0 likes

Solved!! Spotify With Car

Hello. I just got a 2013 Honda CRV EX, which included bluetooth. I am able to switch it into bluetooth audio mode, but it plays from the default audio player (I'm using a Nokia Lumia 822 w/ Windows Phone 8.1) rather than spotify. Some internet resear...

  • Visitor
  • Hello. I just got a 2013 Honda CRV EX, which included bluetooth. I am able to switch it into bluetooth audio mode, but it plays from the default audio player (I'm using a Nokia Lumia 822 w/ Windows P...
  • rrc-mx
  • Newbie
  • 4995 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 4995 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local files in a playlist

I have local files in my playlist, can other people listen to the 'local files' music even if they don't have it on their computer/iTunes?

  • Newbie
  • I have local files in my playlist, can other people listen to the 'local files' music even if they don't have it on their computer/iTunes?
  • MaryC1
  • Spotify Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • music
  • 375 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No access to Spotify on my SONOS set-up.

I need help, how do I get in contact with Spotify? How do I start a support case? My SONOS set-up dosn't work anymore. I have used spotify together with SONOS for some years now and everything have worked fine until now. I have not done anything in m...

  • Casual Listener
  • I need help, how do I get in contact with Spotify? How do I start a support case?   My SONOS set-up dosn't work anymore. I have used spotify together with SONOS for some years now and everythi...
  • MaryC1
  • Spotify Legend
  • 571 Views
  • 3 replies
  • 0 likes
  • 571 Views
  • 3 replies
  • 0 likes

[All Platforms][Connect] Using Spotify Connect on Onkyo 838 receiver

Hey,Whenever I use spotify to play music on my receiver it looses sync way to fast/easy when I put my tablet/smartphone aside, even if only for some moments. This needs improvement. The other thing is, even when I'm away from my home network, (I.e. @...

  • Casual Listener
  • Hey, Whenever I use spotify to play music on my receiver it looses sync way to fast/easy when I put my tablet/smartphone aside, even if only for some moments. This needs improvement.   The ...
  • 240 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Connect
  • 240 Views
  • 0 replies
  • 0 likes

PS4 App

I can't link my Spotify account on PS4 because It's already linked with an old account of ps3 that I don't remember so I can't unlink it. There's something I can do? HELP PLEASE

  • Newbie
  • I can't link my Spotify account on PS4 because It's already linked with an old account of ps3 that I don't remember so I can't unlink it. There's something I can do? HELP PLEASE
  • osornios
  • Spotify Star
  • 374 Views
  • 1 replies
  • 0 likes
  • ps3
  • 374 Views
  • 1 replies
  • 0 likes

Error en el Ps4

Se reporta problemas al momento de ejecutar la aplicacion SPOTIFY en la consola ps4 sale el siguiente mensaje de error "SE PRODUJO UN ERROR (E-80E80400" , agradecere su apoyo para la solucion del caso.

  • Newbie
  • Se reporta problemas al momento de ejecutar la aplicacion SPOTIFY en la consola ps4 sale el siguiente mensaje de error "SE PRODUJO UN ERROR (E-80E80400" , agradecere su apoyo para la solucion del cas...
  • osornios
  • Spotify Star
  • 1597 Views
  • 1 replies
  • 0 likes
  • 1597 Views
  • 1 replies
  • 0 likes

Ford Sync 3 not showing all music.

2016 F150 Sync 3 App Link not showing all artists and albums. The artist list goes all the way to m and the albums go all the way to f and the ends. Any idea how to correct this.

  • Newbie
  • 2016 F150 Sync 3 App Link not showing all artists and albums. The artist list goes all the way to m and the albums go all the way to f and the ends. Any idea how to correct this.
  • killjoy3366
  • Newbie
  • 914 Views
  • 1 replies
  • 0 likes
  • Ford SYNC
  • 914 Views
  • 1 replies
  • 0 likes