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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Justgivememypodcast
  • Casual Listener
  • 11298 Views
  • 74 replies
  • 9 likes
  • Other
  • 11298 Views
  • 74 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20316 Views
  • 9 replies
  • 2 likes
  • Other
  • 20316 Views
  • 9 replies
  • 2 likes

Impossible to play any music

Hi, I've been not able to play any music since several days neither from my desktop windows or online for playslists or radio from Spotify. The reader just jump from track to track without playing any music... What is problem? Thanks for your help

  • Casual Listener
  • Hi,    I've been not able to play any music since several days neither from my desktop windows or online for playslists or radio from Spotify. The reader just jump from track to track wit...
  • julienH67
  • Casual Listener
  • 542 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 542 Views
  • 2 replies
  • 0 likes

Not able to find playlist that exist?

HiI have listened and added a playlist called "thought for food" and I am quite sure it is a "Spotify" playlist.I have also added it to my Sonos favorits but now its gone in my Spotify but still in Sonos (saying its a claeswillen Spotify playlist)?Wh...

  • Casual Listener
  • Hi I have listened and added a playlist called "thought for food" and I am quite sure it is a "Spotify" playlist. I have also added it to my Sonos favorits but now its gone in my Spotify but still ...
  • osornios
  • Spotify Star
  • 1301 Views
  • 2 replies
  • 0 likes
  • Other
  • 1301 Views
  • 2 replies
  • 0 likes

Songs Deleted After Update

Hi! So before the update, I had 980 songs on my Spotify. I went to check how many song had downloaded, and it said I only had 200 and something songs... What happened? Is there anyway to get them back? I'll understand if I can't, but I pay for Premiu...

  • Casual Listener
  • Hi! So before the update, I had 980 songs on my Spotify. I went to check how many song had downloaded, and it said I only had 200 and something songs... What happened? Is there anyway to get them bac...
  • osornios
  • Spotify Star
  • 325 Views
  • 1 replies
  • 0 likes
  • Other
  • 325 Views
  • 1 replies
  • 0 likes

Ignoring users in the Ideas section

It looks like clicking on "Ignore" on a user profile does not hide his postings in the Ideas section of the forum. Could this be fixed perhaps, as it would be very useful in case of annoying spammers etc.?

  • Roadie
  • It looks like clicking on "Ignore" on a user profile does not hide his postings in the Ideas section of the forum. Could this be fixed perhaps, as it would be very useful in case of annoying spammers...
  • 290 Views
  • 0 replies
  • 0 likes
  • Other
  • 290 Views
  • 0 replies
  • 0 likes

Discover weekly hasnt updated for two weeks

As the title states, my discover weekly hasnt updated for two weeks in a row. I have tried unfollowing and following again, making it available offline, but it hasnt helped.

  • Newbie
  • As the title states, my discover weekly hasnt updated for two weeks in a row. I have tried unfollowing and following again, making it available offline, but it hasnt helped.
  • MaryS
  • Roadie
  • 269 Views
  • 1 replies
  • 0 likes
  • Other
  • 269 Views
  • 1 replies
  • 0 likes

Help

Hi I am have trouble with my Spotify when ever I play my playlist I can listen to one or three songs and then it shuts off the app I don't know if it's because I have to many songs or if it's a mount function with the app I don't know but I need help...

  • Newbie
  • Hi I am have trouble with my Spotify when ever I play my playlist I can listen to one or three songs and then it shuts off the app I don't know if it's because I have to many songs or if it's a mount...
  • MaryS
  • Roadie
  • 637 Views
  • 1 replies
  • 0 likes
  • Connect
  • 637 Views
  • 1 replies
  • 0 likes

Amazon Kindle suddenly stopped working

Hi, I have an Amazon Kindle Fire and today my spotify suddenly doesn't play any music at all anymore. There isn't any indication of anything except that when I hit shuffle play, it just says get premium to listen to unlimited music. (that isn't exact...

  • Newbie
  • Hi, I have an Amazon Kindle Fire and today my spotify suddenly doesn't play any music at all anymore. There isn't any indication of anything except that when I hit shuffle play, it just says get prem...
  • MaryS
  • Roadie
  • 815 Views
  • 1 replies
  • 0 likes
  • Other
  • 815 Views
  • 1 replies
  • 0 likes

Problem with notification

Hello Suddenly i dont have the icon of notification on the spotify program in my pc! and i cant see the latest songs of my favorite djs neither i have notifications on my android mobile phone So what happened? and what can i do to fix this problem

  • Newbie
  • Hello    Suddenly i dont have the icon of notification on the spotify program in my pc! and i cant see the latest songs of my favorite djs   neither i have notifications on my andr...
  • MaryS
  • Roadie
  • 1092 Views
  • 1 replies
  • 1 likes
  • Other
  • 1092 Views
  • 1 replies
  • 1 likes

Very Bad Soundquality

Dear Support, dear Community, since a long while I have a problem with the soundquality of my spotify music. If I start streaming music ("radio") I have a very bad sound quality. There is something like a ratched in the background. I can't hear the m...

  • Newbie
  • Dear Support, dear Community,   since a long while I have a problem with the soundquality of my spotify music. If I start streaming music ("radio") I have a very bad sound quality. There is so...
  • MaryS
  • Roadie
  • 630 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
    Philips
  • 630 Views
  • 1 replies
  • 0 likes

lost al my saved albums

I lost al my saved albums on spotify. Why they dissapeared or where they are gone?

  • Newbie
  • I lost al my saved albums on spotify. Why they dissapeared or where they are gone?
  • MaryS
  • Roadie
  • 1012 Views
  • 1 replies
  • 0 likes
  • Other
  • 1012 Views
  • 1 replies
  • 0 likes

Spotify keeps playing one playlist

Hey guys, I've had a problem a while now with the playlists. I listened to "music for concentration" and I followed it but when I go to play another song that's not in the playlist, after it finishes, the playlist plays and it's getting frustrating. ...

  • Newbie
  • Hey guys, I've had a problem a while now with the playlists. I listened to "music for concentration" and I followed it but when I go to play another song that's not in the playlist, after it finishes...
  • Nico
  • Community Legend
  • 705 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 705 Views
  • 1 replies
  • 0 likes

WP 8.1 Spotify app wont open

Now for two days it has done the same thing, press the app icon, it starts loading, and the closes. Getting very frustrated, do not want to unistall and reinstall as all the music would have to be resynced to the phone.

  • Newbie
  • Now for two days it has done the same thing, press the app icon, it starts loading, and the closes. Getting very frustrated, do not want to unistall and reinstall as all the music would have to be re...
  • Robertward729
  • Newbie
  • 982 Views
  • 1 replies
  • 1 likes
  • WP 8
  • 982 Views
  • 1 replies
  • 1 likes

I cant see who I follow.

I cant find somewhere in the web player where I can see who I follow and who follows me. I would think this would be like the most basic thing to be able to find but I've looked everywhere.

  • Newbie
  • I cant find somewhere in the web player where I can see who I follow and who follows me. I would think this would be like the most basic thing to be able to find but I've looked everywhere.
  • 342 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 342 Views
  • 0 replies
  • 0 likes

[All Platforms][Radio] How about NOT advocating Tequila drinking on the main page?

A lot of kids use Spotify. Maybe think about that. Soak up the Sun radio? Tequila and Lime? C'mon Spotify, be smarter than that and don't resort to played-out cliches to market your services.I really have nothing against tequila, or drinking, but I a...

  • Casual Listener
  • A lot of kids use Spotify. Maybe think about that. Soak up the Sun radio? Tequila and Lime? C'mon Spotify, be smarter than that and don't resort to played-out cliches to market your services. I...
  • faultyanalogy
  • Casual Listener
  • 859 Views
  • 3 replies
  • 0 likes
  • All Platforms
    Radio
  • 859 Views
  • 3 replies
  • 0 likes

Need Spotify Webplayer to work without downloading Adobe Flash - On Internet Explorer

At my work we are required to use Internet Explorer and we are not permitted to download or install anything onto the computers. Spotify webplayer was working fine until today, a message now pops up saying I must install Flash to use the webplayer. I...

  • Newbie
  • At my work we are required to use Internet Explorer and we are not permitted to download or install anything onto the computers. Spotify webplayer was working fine until today, a message now pops up ...
  • 441 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 441 Views
  • 0 replies
  • 0 likes

[sony] choppy playback on ps4

I'm a premium customer trying to use the ps4 app. Streaming is very choppy indeed. Works fine through my phone app and the problem persists if I turn the bitrate down to normal. Wifi speed is 4.5 meg download which is about as good as I'll ever get. ...

  • Casual Listener
  • I'm a premium customer trying to use the ps4 app. Streaming is very choppy indeed. Works fine through my phone app and the problem persists if I turn the bitrate down to normal. Wifi speed is 4.5 meg...
  • stefanotetsuo
  • Casual Listener
  • 3304 Views
  • 6 replies
  • 10 likes
  • Other
  • 3304 Views
  • 6 replies
  • 10 likes

Skipping Tracks on PS4

I have been using Spotify on my LG G3, PC, and Playstation 4. Since Thursday I have been having my songs skipping either to the next track on my playlist or going to another 30 second commerical. I run Spotify in the background I play games such as D...

  • Newbie
  • I have been using Spotify on my LG G3, PC, and Playstation 4. Since Thursday I have been having my songs skipping either to the next track on my playlist or going to another 30 second commerical. I r...
  • stefanotetsuo
  • Casual Listener
  • 2451 Views
  • 1 replies
  • 1 likes
  • Other
  • 2451 Views
  • 1 replies
  • 1 likes

Greyed out song in album crashes the spotify web player

I had only one song from an album and after I while it greyed out from whatever reason. it still appears as an album but when i click to play the album the web player crashes, saying something broken when displaying the web page. I am using Chromium ...

  • Newbie
  • I had only one song from an album and after I while it greyed out from whatever reason. it still appears as an album but when i click to play the album the web player crashes, saying something broken...
  • 347 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 347 Views
  • 0 replies
  • 0 likes

Loud buzz while listening

I'm using an Acer Chromebook and the Spotify website. I'm playing tracks typically on max volume, so I assumed it could be the earphones. But YouTube and local files work just fine. And while it happens more frequently while I'm doing other things at...

  • Regular
  • I'm using an Acer Chromebook and the Spotify website. I'm playing tracks typically on max volume, so I assumed it could be the earphones. But YouTube and local files work just fine. And while it happ...
  • 12138805767
  • Regular
  • 462 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 462 Views
  • 2 replies
  • 0 likes