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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10496 Views
  • 72 replies
  • 9 likes
  • Other
  • 10496 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20154 Views
  • 9 replies
  • 2 likes
  • Other
  • 20154 Views
  • 9 replies
  • 2 likes

No notifications about new releases and IFTTT help

For the past week I have not got any notifications or emails about new releases from artists that I follow.And I have also connected Spotify to IFTTT, I use it so when playlists that I follow get updated they automatically get added to a playlist of ...

  • Visitor
  • For the past week I have not got any notifications or emails about new releases from artists that I follow. And I have also connected Spotify to IFTTT, I use it so when playlists that I follow get...
  • KatesHere
  • Community Legend
  • 576 Views
  • 5 replies
  • 0 likes
  • Connect
    music
    Other
  • 576 Views
  • 5 replies
  • 0 likes

Permanent crush on Windows Phone

I have Nokia Lumia 635 with Windows Phone 8.1 and Spotify 5.2.2.0I'am not able to play music in online mode (good WiFI / LTE connection) and permanent problems after few seconds of playing in offline mode. Any clues, advices, help? Thanks in advance!

  • Newbie
  • I have Nokia Lumia 635 with Windows Phone 8.1 and Spotify 5.2.2.0 I'am not able to play music in online mode (good WiFI  / LTE connection) and permanent problems after few seconds of playing in...
  • miles_351
  • Roadie
  • 602 Views
  • 2 replies
  • 1 likes
  • WP 8
  • 602 Views
  • 2 replies
  • 1 likes

Solved!! The connection to Spotify was lost.

I very often experice ""The connection to Spotify was lost." - And Sonos could not add songs to playlists. Sometimes I just need to try again, sometimes I give up that day.I do not experience dropouts on other services (Aupeo, WiMP or Radio). Anybody...

  • Casual Listener
  • I very often experice ""The connection to Spotify was lost." - And Sonos could not add songs to playlists. Sometimes I just need to try again, sometimes I give up that day. I do not experience dropo...
  • user-removed
  • Not applicable
  • 66437 Views
  • 24 replies
  • 2 likes
  • 66437 Views
  • 24 replies
  • 2 likes

Yamaha Amp no longer appears in Available Devices

Hi thereAbout a month or two ago my Amp stopped appearing in the available wifi connect devices on Spotify.I have tried this on Android, iPhone, iPad, Laptop and Surface Pro all with teh same issueThe Amp is connected to the same wifi can be seen and...

  • Newbie
  • Hi there About a month or two ago my Amp stopped appearing in the available wifi connect devices on Spotify. I have tried this on Android, iPhone, iPad, Laptop and Surface Pro all with teh same iss...
  • gnovella16
  • Roadie
  • 340 Views
  • 1 replies
  • 0 likes
  • Connect
  • 340 Views
  • 1 replies
  • 0 likes

Help with amazon echo

Linked my Spotify account with my amazon echo.For some reason my amazon echo doesn't appear under available devices. I am under the same wi-fi network. I triple checked.I am aslo using the amazon echo command: Spotify connect.

  • Newbie
  • Linked my Spotify account with my amazon echo. For some reason my amazon echo doesn't appear under available devices.   I am under the same wi-fi network. I triple checked. I am aslo using t...
  • gnovella16
  • Roadie
  • 318 Views
  • 1 replies
  • 0 likes
  • Connect
  • 318 Views
  • 1 replies
  • 0 likes

[WP 10] Bluetooth headset problem

Hi, My Windows 10 mobile app have a lots of problem when I use a bluetooh headset. Spotify seem to stop streaming the music and I have to press a few time play/pause to receive again the music in my headset. The problem was the same with the Windows ...

  • Newbie
  • Hi,   My Windows 10 mobile app have a lots of problem when I use a bluetooh headset. Spotify seem to stop streaming the music and I have to press a few time play/pause to receive again th...
  • 297 Views
  • 0 replies
  • 1 likes
  • 297 Views
  • 0 replies
  • 1 likes

Recently added track not showing up in search

Good day, I hope my question is relevant on this help desk. I recently uploaded a song to Spotify that has at the moment around 100 listens in total. Whenever I search for the title of the track it does however not show up in the search results. If I...

  • Newbie
  • Good day,   I hope my question is relevant on this help desk. I recently uploaded a song to Spotify that has at the moment around 100 listens in total. Whenever I search for the title of the t...
  • gnovella16
  • Roadie
  • 331 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 331 Views
  • 1 replies
  • 0 likes

WIFI Problems with Spotify saying I'm offline

When I connect to the WIFI in my gym my Spotify won't play because it says I'm offline, if I turn the WIFI off and use my 4g it then goes online, it is fine on my home WIFI, any ideas?

  • Visitor
  • When I connect to the WIFI in my gym my Spotify won't play because it says I'm offline, if I turn the WIFI off and use my 4g it then goes online, it is fine on my home WIFI, any ideas?
  • gnovella16
  • Roadie
  • 306 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 306 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in to app

I've been using spotify on my ps4 for a while now and thought I'd also add it to my PC, So logged in to the website and downloaded the player But I can't log in to it. It keeps giving me the "the username or password is incorrect (error code 3)" mess...

  • Casual Listener
  • I've been using spotify on my ps4 for a while now and thought I'd also add it to my PC, So logged in to the website and downloaded the player But I can't log in to it. It keeps giving me the "the use...
  • EvilP
  • Casual Listener
  • 457 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 457 Views
  • 2 replies
  • 0 likes

Premium Version Fido

I got a premium version through Fido but I'm not sure what the user name was when I activated for the premium? How can I find this out?

  • Newbie
  • I got a premium version through Fido but I'm not sure what the user name was when I activated for the premium? How can I find this out?
  • jean3601
  • Community Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • Connect
  • 299 Views
  • 1 replies
  • 0 likes

Webplayer: Pausing When second Network Interface Connected

I am in a unique situation. For my job I work on network devices that conect to the internet. My PC has 4 Network Interface Cards( 3 LAN, 1 WAN). At any given time I could be using 3 of them with 2 connected to the internet. Other pages are fine thro...

  • Regular
  • I am in a unique situation. For my job I work on network devices that conect to the internet. My PC has 4 Network Interface Cards( 3 LAN, 1 WAN). At any given time I could be using 3 of them with 2 c...
  • gmogoody
  • Regular
  • 828 Views
  • 4 replies
  • 0 likes
  • Web Player
    Windows
  • 828 Views
  • 4 replies
  • 0 likes

HELP: sharing songs with friends doesn't work properly..

I use Spotify Premium (verified account) and have the app and a browser version installed.When trying to share music with friends in the app only a handful of the +/- 400 people I follow are available to be picked from this contact-list.Using the bro...

  • Regular
  • I use Spotify Premium (verified account) and have the app and a browser version installed. When trying to share music with friends in the app only a handful of the +/- 400 people...
  • hyphenator
  • Newbie
  • 420 Views
  • 1 replies
  • 2 likes
  • Web Player
    Windows
  • 420 Views
  • 1 replies
  • 2 likes

cobro de spotify sin autorizacion

Hola ojala alguien me ayude en Español, me llego un cobro de 6usd sin tener servicio premium. Alguien me ayuda!

  • Newbie
  • Hola ojala alguien me ayude en Español, me llego un cobro de 6usd sin tener servicio premium. Alguien me ayuda!
  • 330 Views
  • 0 replies
  • 1 likes
  • Samsung
  • 330 Views
  • 0 replies
  • 1 likes

spotify connect button does not work

hi i am a spotify premium account member i use a windows 10 pc to send spotify to my yamaha spotify enabled amp been doing this for a few years with no problem. now when i click on the spotify connect speaker icon it does nothing does not high light ...

  • Casual Listener
  • hi   i am a spotify premium account member i use a windows 10 pc to send spotify to my yamaha spotify enabled amp been doing this for a few years with no problem.   now when i click on ...
  • 553 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 553 Views
  • 0 replies
  • 0 likes

Solved!! Unable to play certain songs / find certain Albums

Hey, Im having trouble finding/playing certain songs on spotify (web, program and app). For example Birdy - Wings ( Nu:logic Remix). I cant find the song or the album using any of spotify's search engines. The only way for me to get to this song/albu...

  • Casual Listener
  • Hey,   Im having trouble finding/playing certain songs on spotify (web, program and app). For example Birdy - Wings ( Nu:logic Remix). I cant find the song or the album using any of spotify's ...
  • narv1k
  • Casual Listener
  • 3045 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 3045 Views
  • 2 replies
  • 0 likes

Download songs

I have a problem when i save a song on my downloader, the downloader CAN'T download the song only uf i put on a playlist ¿how i can solve the problem?

  • Newbie
  • I have a problem when i save a song on my downloader, the downloader CAN'T download the song only uf i put on a playlist ¿how i can solve the problem?
  • Jordi
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 297 Views
  • 1 replies
  • 0 likes

Password

I can't seem to get the email to reset my password since my phone was re booted so unable to log in to my account I already have.

  • Newbie
  • I can't seem to get the email to reset my password since my phone was re booted so unable to log in to my account I already have.
  • Dreadlord
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • Other
  • 284 Views
  • 1 replies
  • 0 likes

Tracks missing in Desktop and Web player, but not Mobile

In this week's mix prepared for me by Spotify's algorithm, I noticed that there is one track that is not showing up in my Desktop (Windows) player, nor in the Web player, but that shows up and plays fine in the Mobile app (Android). I have enabled "s...

  • Roadie
  • In this week's mix prepared for me by Spotify's algorithm, I noticed that there is one track that is not showing up in my Desktop (Windows) player, nor in the Web player, but that shows up and plays ...
  • 368 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 368 Views
  • 0 replies
  • 0 likes