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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Justgivememypodcast
  • Casual Listener
  • 11294 Views
  • 74 replies
  • 9 likes
  • Other
  • 11294 Views
  • 74 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20314 Views
  • 9 replies
  • 2 likes
  • Other
  • 20314 Views
  • 9 replies
  • 2 likes

Facebook

Hola. Me inscribí con mi cuenta de Facebook , después entré en un plan familiar con mi correo pero ahora no puedo vincularla con mi face por que me dice que ya existe y me marca error. Que hago

  • Newbie
  • Hola. Me inscribí con mi cuenta de Facebook , después entré en un plan familiar con mi correo pero ahora no puedo vincularla con mi face por que me dice que ya existe y me marca error. Que hago
  • osornios
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • Other
  • 284 Views
  • 1 replies
  • 0 likes

Roku freezing

I have a prmium subscription sevice and usually it works fine with Roku but at times it is really choppy or freezes completely. Can someone help me figure this problem out?

  • Casual Listener
  • I have a prmium subscription sevice and usually it works fine with Roku but at times it is really choppy or freezes completely. Can someone help me figure this problem out?
  • Lsheridan1216
  • Newbie
  • 729 Views
  • 1 replies
  • 0 likes
  • Other
  • 729 Views
  • 1 replies
  • 0 likes

Solved!! A 'by Spotify' playlist forever loading...

Hi, This issue is relevant to all players - I've tried on Window 7 and 10, Mac Os X (El Capitan), my Android phone (Samsung Galaxy S6 Edge) and the Web Player. A playlist (I don't know which as it never shows the name) always says it's 'Loading...' :...

spot_loading.png
  • Regular
  • Hi,   This issue is relevant to all players - I've tried on Window 7 and 10, Mac Os X (El Capitan), my Android phone (Samsung Galaxy S6 Edge) and the Web Player.   A playlist (I don't k...
  • MattSuda
  • Spotify Star
  • 1865 Views
  • 7 replies
  • 0 likes
  • Mac
    Web Player
    Windows
  • 1865 Views
  • 7 replies
  • 0 likes

Radio not connecting to 4G / LTE network?

Hi fellow Spotify users, I used to have this problem as well until someone showed me how to fix it. You don't have to Reset ALL settings, all you need to do is to reset your NETWORK SETTINGS - which happens to clear your wifi password as well but no ...

  • Regular
  • Hi fellow Spotify users, I used to have this problem as well until someone showed me how to fix it. You don't have to Reset ALL settings, all you need to do is to reset your NETWORK SETTINGS ...
  • Jevalen4868
  • Newbie
  • 1024 Views
  • 1 replies
  • 0 likes
  • Other
  • 1024 Views
  • 1 replies
  • 0 likes

Can't see followers in my notifications?

Hello, recently i've been able to see whenever someone follows my playlist through notifications on most of my playlists. However, recently i noticed that a new playlist i made has gained 8 followers over about a day, and i've got no clue who they ar...

  • Casual Listener
  • Hello, recently i've been able to see whenever someone follows my playlist through notifications on most of my playlists.   However, recently i noticed that a new playlist i made has gained 8 ...
  • Ato2
  • Casual Listener
  • 764 Views
  • 2 replies
  • 0 likes
  • music
  • 764 Views
  • 2 replies
  • 0 likes

No notifications about new releases and IFTTT help

For the past week I have not got any notifications or emails about new releases from artists that I follow.And I have also connected Spotify to IFTTT, I use it so when playlists that I follow get updated they automatically get added to a playlist of ...

  • Visitor
  • For the past week I have not got any notifications or emails about new releases from artists that I follow. And I have also connected Spotify to IFTTT, I use it so when playlists that I follow get...
  • KatesHere
  • Community Legend
  • 582 Views
  • 5 replies
  • 0 likes
  • Connect
    music
    Other
  • 582 Views
  • 5 replies
  • 0 likes

Permanent crush on Windows Phone

I have Nokia Lumia 635 with Windows Phone 8.1 and Spotify 5.2.2.0I'am not able to play music in online mode (good WiFI / LTE connection) and permanent problems after few seconds of playing in offline mode. Any clues, advices, help? Thanks in advance!

  • Newbie
  • I have Nokia Lumia 635 with Windows Phone 8.1 and Spotify 5.2.2.0 I'am not able to play music in online mode (good WiFI  / LTE connection) and permanent problems after few seconds of playing in...
  • miles_351
  • Roadie
  • 604 Views
  • 2 replies
  • 1 likes
  • WP 8
  • 604 Views
  • 2 replies
  • 1 likes

Solved!! The connection to Spotify was lost.

I very often experice ""The connection to Spotify was lost." - And Sonos could not add songs to playlists. Sometimes I just need to try again, sometimes I give up that day.I do not experience dropouts on other services (Aupeo, WiMP or Radio). Anybody...

  • Casual Listener
  • I very often experice ""The connection to Spotify was lost." - And Sonos could not add songs to playlists. Sometimes I just need to try again, sometimes I give up that day. I do not experience dropo...
  • user-removed
  • Not applicable
  • 66733 Views
  • 24 replies
  • 2 likes
  • 66733 Views
  • 24 replies
  • 2 likes

Yamaha Amp no longer appears in Available Devices

Hi thereAbout a month or two ago my Amp stopped appearing in the available wifi connect devices on Spotify.I have tried this on Android, iPhone, iPad, Laptop and Surface Pro all with teh same issueThe Amp is connected to the same wifi can be seen and...

  • Newbie
  • Hi there About a month or two ago my Amp stopped appearing in the available wifi connect devices on Spotify. I have tried this on Android, iPhone, iPad, Laptop and Surface Pro all with teh same iss...
  • gnovella16
  • Roadie
  • 342 Views
  • 1 replies
  • 0 likes
  • Connect
  • 342 Views
  • 1 replies
  • 0 likes

Help with amazon echo

Linked my Spotify account with my amazon echo.For some reason my amazon echo doesn't appear under available devices. I am under the same wi-fi network. I triple checked.I am aslo using the amazon echo command: Spotify connect.

  • Newbie
  • Linked my Spotify account with my amazon echo. For some reason my amazon echo doesn't appear under available devices.   I am under the same wi-fi network. I triple checked. I am aslo using t...
  • gnovella16
  • Roadie
  • 319 Views
  • 1 replies
  • 0 likes
  • Connect
  • 319 Views
  • 1 replies
  • 0 likes

[WP 10] Bluetooth headset problem

Hi, My Windows 10 mobile app have a lots of problem when I use a bluetooh headset. Spotify seem to stop streaming the music and I have to press a few time play/pause to receive again the music in my headset. The problem was the same with the Windows ...

  • Newbie
  • Hi,   My Windows 10 mobile app have a lots of problem when I use a bluetooh headset. Spotify seem to stop streaming the music and I have to press a few time play/pause to receive again th...
  • 297 Views
  • 0 replies
  • 1 likes
  • 297 Views
  • 0 replies
  • 1 likes

Recently added track not showing up in search

Good day, I hope my question is relevant on this help desk. I recently uploaded a song to Spotify that has at the moment around 100 listens in total. Whenever I search for the title of the track it does however not show up in the search results. If I...

  • Newbie
  • Good day,   I hope my question is relevant on this help desk. I recently uploaded a song to Spotify that has at the moment around 100 listens in total. Whenever I search for the title of the t...
  • gnovella16
  • Roadie
  • 332 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 332 Views
  • 1 replies
  • 0 likes

WIFI Problems with Spotify saying I'm offline

When I connect to the WIFI in my gym my Spotify won't play because it says I'm offline, if I turn the WIFI off and use my 4g it then goes online, it is fine on my home WIFI, any ideas?

  • Visitor
  • When I connect to the WIFI in my gym my Spotify won't play because it says I'm offline, if I turn the WIFI off and use my 4g it then goes online, it is fine on my home WIFI, any ideas?
  • gnovella16
  • Roadie
  • 310 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 310 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in to app

I've been using spotify on my ps4 for a while now and thought I'd also add it to my PC, So logged in to the website and downloaded the player But I can't log in to it. It keeps giving me the "the username or password is incorrect (error code 3)" mess...

  • Casual Listener
  • I've been using spotify on my ps4 for a while now and thought I'd also add it to my PC, So logged in to the website and downloaded the player But I can't log in to it. It keeps giving me the "the use...
  • EvilP
  • Casual Listener
  • 461 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 461 Views
  • 2 replies
  • 0 likes

Premium Version Fido

I got a premium version through Fido but I'm not sure what the user name was when I activated for the premium? How can I find this out?

  • Newbie
  • I got a premium version through Fido but I'm not sure what the user name was when I activated for the premium? How can I find this out?
  • jean3601
  • Community Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • Connect
  • 299 Views
  • 1 replies
  • 0 likes

Webplayer: Pausing When second Network Interface Connected

I am in a unique situation. For my job I work on network devices that conect to the internet. My PC has 4 Network Interface Cards( 3 LAN, 1 WAN). At any given time I could be using 3 of them with 2 connected to the internet. Other pages are fine thro...

  • Regular
  • I am in a unique situation. For my job I work on network devices that conect to the internet. My PC has 4 Network Interface Cards( 3 LAN, 1 WAN). At any given time I could be using 3 of them with 2 c...
  • gmogoody
  • Regular
  • 830 Views
  • 4 replies
  • 0 likes
  • Web Player
    Windows
  • 830 Views
  • 4 replies
  • 0 likes

HELP: sharing songs with friends doesn't work properly..

I use Spotify Premium (verified account) and have the app and a browser version installed.When trying to share music with friends in the app only a handful of the +/- 400 people I follow are available to be picked from this contact-list.Using the bro...

  • Regular
  • I use Spotify Premium (verified account) and have the app and a browser version installed. When trying to share music with friends in the app only a handful of the +/- 400 people...
  • hyphenator
  • Newbie
  • 421 Views
  • 1 replies
  • 2 likes
  • Web Player
    Windows
  • 421 Views
  • 1 replies
  • 2 likes

cobro de spotify sin autorizacion

Hola ojala alguien me ayude en Español, me llego un cobro de 6usd sin tener servicio premium. Alguien me ayuda!

  • Newbie
  • Hola ojala alguien me ayude en Español, me llego un cobro de 6usd sin tener servicio premium. Alguien me ayuda!
  • 335 Views
  • 0 replies
  • 1 likes
  • Samsung
  • 335 Views
  • 0 replies
  • 1 likes