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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8367 Views
  • 59 replies
  • 8 likes
  • Other
  • 8367 Views
  • 59 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19497 Views
  • 9 replies
  • 2 likes
  • Other
  • 19497 Views
  • 9 replies
  • 2 likes

Bug Report - Chrome Web Player - Opening Panels (e.g search) from Left Navigation Failing to Open

In the web player, when clicking search, the panel opens briefly then shuts abruptly. This causes search and other navigation items requiring an extra panel to be unusable. Saw this occur with the settings option as well. In the html of the search pa...

  • Newbie
  • In the web player, when clicking search, the panel opens briefly then shuts abruptly. This causes search and other navigation items requiring an extra panel to be unusable. Saw this occur with the se...
  • 283 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 283 Views
  • 0 replies
  • 0 likes

Beta Web Player Skipping (Chrome, Windows 7)

Hi all, am using Spotify Beta Web Player (https://play.spotify.com/?http=1) on a work computer, and tracks keep skipping. Quite frustrating, and none of the solutions that have worked for others are working for me. Am running Chrome version 47.0.2526...

  • Casual Listener
  • Hi all, am using Spotify Beta Web Player (https://play.spotify.com/?http=1) on a work computer, and tracks keep skipping. Quite frustrating, and none of the solutions that have worked for o...
  • 274 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 274 Views
  • 0 replies
  • 0 likes

webplayer loses connection and can't reconnect

i use the webplayer (logged in with a facebook account) in firefox v42 on a win7 home premium 64bit pc. my problem is that the player plays a song, sometimes 2, and then reports that it cannot connect to spotify. i can then see how it skips through t...

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  • Regular
  • i use the webplayer (logged in with a facebook account) in firefox v42 on a win7 home premium 64bit pc. my problem is that the player plays a song, sometimes 2, and then reports that it cannot connec...
  • Bob_K
  • Regular
  • 1777 Views
  • 18 replies
  • 1 likes
  • Web Player
  • 1777 Views
  • 18 replies
  • 1 likes

Albums not streaming in their entirely

Hi team, I got an alert that an old album of a band I'm following has been uploaded and is now available for streaming. I was very unpleasantly surprised to see that 2 of the songs were not streamable and were just present in the list, inactive. The ...

  • Music Fan
  • Hi team,   I got an alert that an old album of a band I'm following has been uploaded and is now available for streaming. I was very unpleasantly surprised to see that 2 of the songs were ...
  • malkstor
  • Music Fan
  • 881 Views
  • 5 replies
  • 0 likes
  • Other
  • 881 Views
  • 5 replies
  • 0 likes

What happened to Symbian, Blackberry and Palm?

Spotify no longer has supported apps available for Symbian, Blackberry or Palm. Also, the apps will no longer be available for download on Spotify.com. Existing users can continue to access the service, but will receive no further updates and the exp...

  • Spotify
  • Spotify
  • Spotify no longer has supported apps available for Symbian, Blackberry or Palm. Also, the apps will no longer be available for download on Spotify.com.    Existing users can contin...
  • 9755 Views
  • 0 replies
  • 3 likes
  • Other
    Symbian
  • 9755 Views
  • 0 replies
  • 3 likes

Hourly Clock adviser

HIIm a regular listener and use Spotify almost all day long but sometimes need to know time of the Day.QuestionIs there an option in Spotify to get Time adviser during playing songs.

  • Newbie
  • HI Im a regular listener and use Spotify almost all day long but sometimes need to know time of the Day. Question Is there an option in  Spotify to get Time adviser during playing songs.
  • MattSuda
  • Spotify Star
  • 552 Views
  • 1 replies
  • 0 likes
  • 552 Views
  • 1 replies
  • 0 likes

What are the points for?

Okay, so I've been editing and synchronizing some lyrics on spotify, but what I would like to know is, what on earth are these 'points' that pop up after I'm done, where it says 'Thanks for editing lyrics +3' For synchronizing it says '+7' but what i...

  • Newbie
  • Okay, so I've been editing and synchronizing some lyrics on spotify, but what I would like to know is, what on earth are these 'points' that pop up after I'm done, where it says 'Thanks for editing l...
  • MattSuda
  • Spotify Star
  • 1505 Views
  • 1 replies
  • 0 likes
  • 1505 Views
  • 1 replies
  • 0 likes

[Windows Desktop/Android] Issues and Questions With Radio

Hello, I've been having a few issues with Spotify's Radio feature. First of all, the radio seems to have almost no variety when played a few days apart. I play it one day and get 10-15 songs that I like, but then the next time I play it, it's the sam...

  • Gig Goer
  • Hello,   I've been having a few issues with Spotify's Radio feature.   First of all, the radio seems to have almost no variety when played a few days apart. I play it one day and get 10...
  • 240 Views
  • 0 replies
  • 0 likes
  • Other
  • 240 Views
  • 0 replies
  • 0 likes

Can't play some songs?

I'm on a playlist on the web player (not my own) and some of the songs have a grey dot next to them . On these songs there is no artist or album now and it wont let me play the song. It doesnt even have the play button when you scroll over it. The so...

  • Newbie
  • I'm on a playlist on the web player (not my own) and some of the songs have a grey dot next to them . On these songs there is no artist or album now and it wont let me play the song. It doesnt even h...
  • Bittencourt
  • Spotify Star
  • 435 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 435 Views
  • 1 replies
  • 0 likes

Spotify won't let me use premium version

I've had Spotify premium for just under 2 years, but for the past 2 months it has drawn money from my account and won't let me use the premium options like offline listening. I tried cancelling the membership and readding it, and I've tried logging o...

  • Newbie
  • I've had Spotify premium for just under 2 years, but for the past 2 months it has drawn money from my account and won't let me use the premium options like offline listening. I tried cancelling the m...
  • 287 Views
  • 0 replies
  • 0 likes
  • Other
  • 287 Views
  • 0 replies
  • 0 likes

Spotify Connect on Fire TV does not work

The newly released app for the Amazon Fire TV does not work for me (and according to Amazon Customer Reviews for many others). I connected my phone and the Fire TV to the same Wifi, launched the Spotify app on my Nexus 5 and the Connect app on the Fi...

  • Roadie
  • The newly released app for the Amazon Fire TV does not work for me (and according to Amazon Customer Reviews for many others).  I connected my phone and the Fire TV to the same Wifi, launched ...
  • ashbash359884
  • Newbie
  • 27111 Views
  • 23 replies
  • 12 likes
  • 27111 Views
  • 23 replies
  • 12 likes

sync with Windows Phone

Hello everybodyI have problem in my Windows Phone with Spotify (I have a premium account).The songs in "my music" are the same of my other two devices (android and ios) but in these songs are reay to listen off-line but on windows phone the appear of...

  • Casual Listener
  • Hello everybody I have problem in my Windows Phone with Spotify (I have a premium account).The songs in "my music" are the same of my other two devices (android and ios) but in these songs are reay ...
  • Diacono86
  • Casual Listener
  • 371 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 371 Views
  • 2 replies
  • 0 likes

Sony STR-DN1050 Spotify Connect - Songs play and pitch is off

I have a problem with Spotify Connect on my STR-DN1050 where the songs plays slowly. A (roughly. Used a tap to BPM counter) 107 BPM song plays at 100 BPM. Also the pitch is off. Sort of like slowing a record down on an old record player. Doesn't seem...

  • Casual Listener
  • I have a problem with Spotify Connect on my STR-DN1050 where the songs plays slowly. A (roughly. Used a tap to BPM counter) 107 BPM song plays at 100 BPM. Also the pitch is off. Sort of like slowing ...
  • jonalport
  • Casual Listener
  • 1281 Views
  • 3 replies
  • 0 likes
  • Connect
  • 1281 Views
  • 3 replies
  • 0 likes

Playlists That I Created Are Not Playing

So, I created two playlists. A Whose Line Is It Anyway playlist and a The Broadway Kids playlist. Instead, whenever I click on Play, they won't play. It freezes. The songs are grayed out and I cannot listen to them. This is what I am getting: Why can...

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  • Visitor
  • So, I created two playlists.   A Whose Line Is It Anyway playlist and a The Broadway Kids playlist.   Instead, whenever I click on Play, they won't play. It freezes.   The songs ...
  • 188 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 188 Views
  • 0 replies
  • 0 likes

Why doesn't my "Following" list show all the artists I follow?

I'm trying to figure out why my "Following" list for my account doesn't show all the artists I follow? And I'm not talking about my "Artists" tab on the left, that only I can see, I'm talking about the account list that other people should be able to...

  • Regular
  • I'm trying to figure out why my "Following" list for my account doesn't show all the artists I follow?  And I'm not talking about my "Artists" tab on the left, that only I can see, I'm talking a...
  • 634 Views
  • 0 replies
  • 2 likes
  • Web Player
    Windows
  • 634 Views
  • 0 replies
  • 2 likes

Why is it doing this?

I created my account on ps4, then i downloaded and opened spotify on my lg g3 phone... clicked the "login" button, entered my info and clicked go... but instead of connecting, i got a message stating: you already created an account.... no **bleep**!!...

  • Newbie
  • I created my account on ps4, then i downloaded and opened spotify on my lg g3 phone... clicked the "login" button, entered my info and clicked go... but instead of connecting, i got a message stating...
  • MaryS
  • Roadie
  • 240 Views
  • 1 replies
  • 0 likes
  • Connect
  • 240 Views
  • 1 replies
  • 0 likes

WINDOWS DESKTOP SPOTIFY VERY BROKE

i'm having many problems with spotify on windows desktop - when i start the app it won't show any of my songs. i have to close and restart a few times for them to show up - sometimes that doesn't even help and i can't use it at all - when i do get it...

  • Newbie
  • i'm having many problems with spotify on windows desktop   - when i start the app it won't show any of my songs. i have to close and restart a few times for them to show up - sometimes that do...
  • 218 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 218 Views
  • 0 replies
  • 0 likes

Web Player - Pause During Playback and Skipping to Next Track

Hi Spotify Community, I am a Spotify Premium member using the Web Player with Chrome Version 47.0.2526.111 m (Incognito Mode). During playback the track will often "pause" for several seconds mostly it will resume from the same point of the track how...

  • Newbie
  • Hi Spotify Community,   I am a Spotify Premium member using the Web Player with Chrome Version 47.0.2526.111 m (Incognito Mode).   During playback the track will often "pause" for ...
  • user-removed
  • Not applicable
  • 1011 Views
  • 9 replies
  • 0 likes
  • Web Player
  • 1011 Views
  • 9 replies
  • 0 likes

Deleted songs from my playlist through SONOS - Needs to be recovered

I tried to add the songs from my playlist into my SONOS queue through it's desktop app, but instead I accidently deleted them all from my playlist. I Cmd-Z'd but nothing happened and now I can't recover the songs. My playlist is still there so I cann...

  • Newbie
  • I tried to add the songs from my playlist into my SONOS queue through it's desktop app, but instead I accidently deleted them all from my playlist. I Cmd-Z'd but nothing happened and now I can't reco...
  • 560 Views
  • 0 replies
  • 0 likes
  • music
  • 560 Views
  • 0 replies
  • 0 likes