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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Niyoshi
  • Newbie
  • 13107 Views
  • 83 replies
  • 9 likes
  • Other
  • 13107 Views
  • 83 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20679 Views
  • 9 replies
  • 2 likes
  • Other
  • 20679 Views
  • 9 replies
  • 2 likes

premium

I ALREADY PAID MY PREMIUM SUBSCRIPTION YET I CANT ACCESS PREMIUM SPOTIFY . I PAID USING PAYPAL. HOW DO I ACTIVATE IT!!!

  • Casual Listener
  • I ALREADY PAID MY PREMIUM SUBSCRIPTION YET I CANT ACCESS PREMIUM SPOTIFY . I PAID USING PAYPAL. HOW DO I ACTIVATE IT!!!
  • kbrooksc
  • Community Legend
  • 352 Views
  • 3 replies
  • 0 likes
  • Web Player
  • 352 Views
  • 3 replies
  • 0 likes

Losing streaming from spotify cloud using device sharing

Hi there, I am a very enthousiastic about sporify. However sinds a February '16 I keep losing tehe connection from my android and windows machines when I want to stream to my Beep devices. Besides my windows machine keeps telling me that it does not ...

  • Casual Listener
  • Hi there,   I am a very enthousiastic about sporify. However sinds a February '16 I keep losing tehe connection from my android and windows machines when I want to stream to my Beep devices. B...
  • mbaasspotify
  • Casual Listener
  • 389 Views
  • 1 replies
  • 0 likes
  • Connect
  • 389 Views
  • 1 replies
  • 0 likes

Web player does not load

Was there a change to the web player recently? It was working yesterday and now when I go to play.spotify.com, the page will not load at all. Eventually it times out and gives a message stating I need to install flash.

  • Newbie
  • Was there a change to the web player recently?  It was working yesterday and now when I go to play.spotify.com, the page will not load at all.  Eventually it times out and gives a message s...
  • 351 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 351 Views
  • 0 replies
  • 0 likes

Remote Spotify on Samsung Smart TV?

Hi! I'm very pleased that I finally got the spotify app to work on my Samsung Smart TV. Finally I can listen to all my songs and playlists through my stereosystem connected to the TV. The only thing is that using the TV remote is not really convenien...

  • Newbie
  • Hi!   I'm very pleased that I finally got the spotify app to work on my Samsung Smart TV. Finally I can listen to all my songs and playlists through my stereosystem connected to the TV.&nb...
  • dogus06
  • Newbie
  • 19300 Views
  • 5 replies
  • 2 likes
  • 19300 Views
  • 5 replies
  • 2 likes

Wired headphones

So within the last few month or so every time I have wired headphones in Spotify will play some songs an their will be no audio till I pause and restart the song. With blue tooth the issue never shows up.S4 original everythingI've tried uninstalling

  • Newbie
  • So within the last few month or so every time I have wired headphones in Spotify will play some songs an their will be no audio till I pause and restart the song. With blue tooth the issue never show...
  • 215 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 215 Views
  • 0 replies
  • 0 likes

Amazon Echo

My amazon echo is connected to my spotify account but it dont show as playback device at any spotify player (mac, android, web) what to do?

  • Newbie
  • My amazon echo is connected to my spotify account but it dont show as playback device at any spotify player (mac, android, web)   what to do?
  • 308 Views
  • 0 replies
  • 0 likes
  • Connect
    Other
  • 308 Views
  • 0 replies
  • 0 likes

Mix two lists

I've been using spotify and have a question regarding playlists:You can combine multiple playlists at once?Example: I have two playlist with 20 topics and other with 10, I want to generate a single list of 30 issues, the only way I know is to go one ...

  • Newbie
  • I've been using spotify and have a question regarding playlists: You can combine multiple playlists at once? Example: I have two playlist with 20 topics and other with 10, I want to generate a sing...
  • 275 Views
  • 0 replies
  • 0 likes
  • music
  • 275 Views
  • 0 replies
  • 0 likes

Cannot Link Yamaha RX-A830 AV receiver with spotify android app or windows program

Hi, I cannot Link Yamaha RX-A830 AV receiver with spotify android app or windows program. They are all on the same network and have verified that both devices can connect to the reciver but not with spotify. Any help would be muchly appreciated.Thank...

  • Newbie
  • Hi,   I cannot Link Yamaha RX-A830 AV receiver with spotify android app or windows program. They are all on the same network and have verified that both devices can connect to the reciver but ...
  • 497 Views
  • 0 replies
  • 0 likes
  • Other
  • 497 Views
  • 0 replies
  • 0 likes

Solved!! Spotify and Chromecast solution that works.

Google have lately added Screencast, which means it can cast anything to TV. 1.) Enable that function on original Chromecast app on Android. 2.) Run official Spotify app on Android. 3.) Install "Rotation Lock Adaptive" or similar app from Google Mark...

  • Gig Goer
  • Google have lately added Screencast, which means it can cast anything to TV.   1.) Enable that function on original Chromecast app on Android. 2.) Run official Spotify app on Android. 3....
  • adarezo
  • Newbie
  • 171289 Views
  • 25 replies
  • 9 likes
  • Android
    Official
    Rotate
    Spotify
  • 171289 Views
  • 25 replies
  • 9 likes

Spotify connect issues after last update

I've been struggling with connect since the last update off spotify on my phone.It's been working flawless before, but now it very unresponsive and even hard to connect sometimes.Ia've got three different devices at home, from three different vendors...

  • Casual Listener
  • I've been struggling with connect since the last update off spotify on my phone. It's been working flawless before, but now it very unresponsive and even hard to connect sometimes. Ia've got three ...
  • nlchris
  • Newbie
  • 1010 Views
  • 4 replies
  • 0 likes
  • Connect
    Logitech
    Marantz
    music
    Samsung
  • 1010 Views
  • 4 replies
  • 0 likes

On my new samsung ue6870JU50U I'm not able to install spotify.

HI, On my new samsung ue6870JU50U I'm not able to install spotify.I cannot find it in the appstore on my television and also if I search under the name spotify no app comes allong.Is there any other way to install spotify???I really would like to use...

  • Newbie
  • HI,   On my new samsung ue6870JU50U I'm not able to install spotify. I cannot find it in the appstore on my television and also if I search under the name spotify no app comes allong. Is the...
  • Chimay89
  • Newbie
  • 346 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 346 Views
  • 1 replies
  • 0 likes

The Spotify application is not responding "No Storage Area found" error

The Spotify application is not responding. It doesn't even starts on my android. It gives me the error message: "No Storage Area found". But I have enough storage space available. Tried to reinstall the app and did a factory data reset on my phone bu...

  • Newbie
  • The Spotify application is not responding. It doesn't even starts on my android. It gives me the error message: "No Storage Area found". But I have enough storage space available. Tried to reinstall ...
  • 320 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 320 Views
  • 0 replies
  • 0 likes

Playlist not displaying

I'm on firefox and I have windows 10 if that helps. Sometimes when the tab is refreshed, the playlist I was on when I refreshed won't display. Instead, it will be all black and completely blank. Other playlists will work fine, but the currently glitc...

  • Music Fan
  • I'm on firefox and I have windows 10 if that helps.   Sometimes when the tab is refreshed, the playlist I was on when I refreshed won't display. Instead, it will be all black and completely bl...
  • Ruruskadoo
  • Music Fan
  • 528 Views
  • 5 replies
  • 0 likes
  • Web Player
  • 528 Views
  • 5 replies
  • 0 likes

Family members

How do I get my family members that I added to the family plan .. They accepted the invite but they can't get on

  • Newbie
  • How do I get my family members that I added to the family plan .. They accepted the invite but they can't get on
  • kbrooksc
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 253 Views
  • 1 replies
  • 0 likes

Where can I check how much money did I have in an Spotify card?

Hi,My problem is that I receive a gift card of $300 pesos (Mexican money) and I used it with a promotion (this promotion was that you pay $9 and you receive 3 months free) so if I pay 9 pesos I'm supposed to have $291, right?

  • Newbie
  • Hi, My problem is that I receive a gift card of $300 pesos (Mexican money) and I used it with a promotion (this promotion was that you pay $9 and you receive 3 months free) so if I pay 9 pesos I'm s...
  • OviiiOne
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • Other
  • 246 Views
  • 1 replies
  • 0 likes

[Amazon Echo] Stopped working yesterday (german spotify account)

Hi there, since yesterday my Amazon Echo ain't playing any Music from Spotify. It worked perfectly fine before. Now the Echo doesn't show as connected device on my devices. Starting a Song via voice command doesnt work either. I got an german spotify...

  • Newbie
  • Hi there,   since yesterday my Amazon Echo ain't playing any Music from Spotify. It worked perfectly fine before. Now the Echo doesn't show as connected device on my devices. Starting a Song v...
  • 395 Views
  • 0 replies
  • 0 likes
  • Connect
    Other
  • 395 Views
  • 0 replies
  • 0 likes

Weekly discover playlist is not updating

Hi, Since this monday my weekly discover playlist is not updating properly. I'm having songs added 11 days ago I tryed loading it with different devices (Windows Desktop, OS,Android and Web Player) but it is the same old list.What should I do? Is it ...

  • Newbie
  • Hi, Since this monday my weekly discover playlist is not updating properly. I'm having songs added 11 days ago   I tryed loading it with different devices (Windows Desktop, OS,Android and Web ...
  • luapnodyl
  • Casual Listener
  • 335 Views
  • 1 replies
  • 0 likes
  • Mac
    Web Player
    Windows
  • 335 Views
  • 1 replies
  • 0 likes

Delete Local Files

So I have couple songs on my computer that are screwed up. They cut randomnly and are incoherent. Yes I know I should delete them, but that is besides the point. They are uploaded to spotify in my Local Files. Is there any way to delete these files s...

  • Casual Listener
  • So I have couple songs on my computer that are screwed up. They cut randomnly and are incoherent. Yes I know I should delete them, but that is besides the point. They are uploaded to spotify in my Lo...
  • user-removed
  • Not applicable
  • 388 Views
  • 3 replies
  • 0 likes
  • Other
  • 388 Views
  • 3 replies
  • 0 likes

Blackberry Passport Issue

Help - Spotify worked great on my Blackberry Passport until yesterday; when the app told me it could no longer load, and suggested I reload the app. When I tried that, it no longer loads! I've tried AppStore and Google Play. Anyone experience this is...

screen-20160307-150732.png
  • Newbie
  • Help - Spotify worked great on my Blackberry Passport until yesterday; when the app told me it could no longer load, and suggested I reload the app.  When I tried that, it no longer loads! &nbsp...
  • 778 Views
  • 0 replies
  • 0 likes
  • BB10
  • 778 Views
  • 0 replies
  • 0 likes

All my songs disappeared

All my music in the folder "songs" disappeared. I can't seem to find them on the desktop app nor on the web player, yet on my mobile device they are all there. So I somehow lost almost 2 years of music on my laptop. Help is much appreciated.

  • Newbie
  • All my music in the folder "songs" disappeared. I can't seem to find them on the desktop app nor on the web player, yet on my mobile device they are all there. So I somehow lost almost 2 years of mus...
  • bwillow
  • Newbie
  • 378 Views
  • 1 replies
  • 1 likes
  • Web Player
    Windows
  • 378 Views
  • 1 replies
  • 1 likes