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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • seaturtle22
  • Newbie
  • 16701 Views
  • 104 replies
  • 11 likes
  • Other
  • 16701 Views
  • 104 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21203 Views
  • 9 replies
  • 2 likes
  • Other
  • 21203 Views
  • 9 replies
  • 2 likes

Can't listen to ANY new song [This track is not available. If you have...]

I've used spotify (premium) for a year or two with no problems, but I noticed yesterday that I can no longer listen to any track I've previously never listened to. If I recognize that I've listened to a certain track on spotify previously, or it is i...

  • Casual Listener
  • I've used spotify (premium) for a year or two with no problems, but I noticed yesterday that I can no longer listen to any track I've previously never listened to. If I recognize that I've liste...
  • simenv
  • Casual Listener
  • 446 Views
  • 2 replies
  • 0 likes
  • Other
  • 446 Views
  • 2 replies
  • 0 likes

Music don't play on Spotify web when I click on a title.

HI, I'm using a MAC and Google Chrome. I can connect through my account without problem but when I click on a title, the picture appear but the song doesn't start. What can I do to resolve this problem? thanks H-T

  • Newbie
  • HI, I'm using a MAC and Google Chrome. I can connect through my account without problem but when I click on a title, the picture appear but the song doesn't start. What can I do to resolve this probl...
  • 264 Views
  • 0 replies
  • 0 likes
  • Mac
    Web Player
  • 264 Views
  • 0 replies
  • 0 likes

Solved!! Not playing anything

Every time I click a song on my playlist it skips through every song on the list & plays nothing on my iPhone

  • Newbie
  • Every time I click a song on my playlist it skips through every song on the list & plays nothing on my iPhone
  • MattSuda
  • Spotify Star
  • 938 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 938 Views
  • 2 replies
  • 0 likes

Copy search result link

i'm looking to copy the search result link but for a record label search, i found this on how to make the link: Link to search results from SpotifySpotify can also make any search results into a link. In previous versions of Spotify, doing this was q...

  • Casual Listener
  • i'm looking to copy the search result link but for a record label search, i found this on how to make the link:   Link to search results from Spotify Spotify can also make any search results ...
  • 2782 Views
  • 0 replies
  • 0 likes
  • Other
  • 2782 Views
  • 0 replies
  • 0 likes

Spotify Connect - Windows Phone

Hi. Just updated to version 3.0.5246.30620 on my Windows Phone (preview 8.1). But I can't find any Spotify Connect functionality. Will it be released later? Best Regards Marcus Lovenstad

  • Casual Listener
  • Hi. Just updated to version 3.0.5246.30620 on my Windows Phone (preview 8.1). But I can't find any Spotify Connect functionality. Will it be released later?   Best Regards Marcus Loven...
  • hmalinov
  • Casual Listener
  • 4728 Views
  • 10 replies
  • 39 likes
  • 4728 Views
  • 10 replies
  • 39 likes

App won`t start from memory card

Until yesterday Spotify was working nicely on my Windows Phone (Lumia 720). I downloaded it on the memory card, everything was fine.Suddenly yesterday, it stopped working and won't start anymore. All I see is the start screen of Spotify. Then nothing...

  • Newbie
  • Until yesterday Spotify was working nicely on my Windows Phone (Lumia 720). I downloaded it on the memory card, everything was fine. Suddenly yesterday, it stopped working and won't start anymore. A...
  • 311 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 311 Views
  • 0 replies
  • 0 likes

Bug Report - Chrome Web Player - Opening Panels (e.g search) from Left Navigation Failing to Open

In the web player, when clicking search, the panel opens briefly then shuts abruptly. This causes search and other navigation items requiring an extra panel to be unusable. Saw this occur with the settings option as well. In the html of the search pa...

  • Newbie
  • In the web player, when clicking search, the panel opens briefly then shuts abruptly. This causes search and other navigation items requiring an extra panel to be unusable. Saw this occur with the se...
  • 308 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 308 Views
  • 0 replies
  • 0 likes

Beta Web Player Skipping (Chrome, Windows 7)

Hi all, am using Spotify Beta Web Player (https://play.spotify.com/?http=1) on a work computer, and tracks keep skipping. Quite frustrating, and none of the solutions that have worked for others are working for me. Am running Chrome version 47.0.2526...

  • Casual Listener
  • Hi all, am using Spotify Beta Web Player (https://play.spotify.com/?http=1) on a work computer, and tracks keep skipping. Quite frustrating, and none of the solutions that have worked for o...
  • 312 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 312 Views
  • 0 replies
  • 0 likes

webplayer loses connection and can't reconnect

i use the webplayer (logged in with a facebook account) in firefox v42 on a win7 home premium 64bit pc. my problem is that the player plays a song, sometimes 2, and then reports that it cannot connect to spotify. i can then see how it skips through t...

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  • Regular
  • i use the webplayer (logged in with a facebook account) in firefox v42 on a win7 home premium 64bit pc. my problem is that the player plays a song, sometimes 2, and then reports that it cannot connec...
  • Bob_K
  • Regular
  • 1910 Views
  • 18 replies
  • 1 likes
  • Web Player
  • 1910 Views
  • 18 replies
  • 1 likes

Albums not streaming in their entirely

Hi team, I got an alert that an old album of a band I'm following has been uploaded and is now available for streaming. I was very unpleasantly surprised to see that 2 of the songs were not streamable and were just present in the list, inactive. The ...

  • Music Fan
  • Hi team,   I got an alert that an old album of a band I'm following has been uploaded and is now available for streaming. I was very unpleasantly surprised to see that 2 of the songs were ...
  • malkstor
  • Music Fan
  • 955 Views
  • 5 replies
  • 0 likes
  • Other
  • 955 Views
  • 5 replies
  • 0 likes

What happened to Symbian, Blackberry and Palm?

Spotify no longer has supported apps available for Symbian, Blackberry or Palm. Also, the apps will no longer be available for download on Spotify.com. Existing users can continue to access the service, but will receive no further updates and the exp...

  • Spotify
  • Spotify
  • Spotify no longer has supported apps available for Symbian, Blackberry or Palm. Also, the apps will no longer be available for download on Spotify.com.    Existing users can contin...
  • 9825 Views
  • 0 replies
  • 3 likes
  • Other
    Symbian
  • 9825 Views
  • 0 replies
  • 3 likes

Hourly Clock adviser

HIIm a regular listener and use Spotify almost all day long but sometimes need to know time of the Day.QuestionIs there an option in Spotify to get Time adviser during playing songs.

  • Newbie
  • HI Im a regular listener and use Spotify almost all day long but sometimes need to know time of the Day. Question Is there an option in  Spotify to get Time adviser during playing songs.
  • MattSuda
  • Spotify Star
  • 581 Views
  • 1 replies
  • 0 likes
  • 581 Views
  • 1 replies
  • 0 likes

What are the points for?

Okay, so I've been editing and synchronizing some lyrics on spotify, but what I would like to know is, what on earth are these 'points' that pop up after I'm done, where it says 'Thanks for editing lyrics +3' For synchronizing it says '+7' but what i...

  • Newbie
  • Okay, so I've been editing and synchronizing some lyrics on spotify, but what I would like to know is, what on earth are these 'points' that pop up after I'm done, where it says 'Thanks for editing l...
  • MattSuda
  • Spotify Star
  • 1565 Views
  • 1 replies
  • 0 likes
  • 1565 Views
  • 1 replies
  • 0 likes

[Windows Desktop/Android] Issues and Questions With Radio

Hello, I've been having a few issues with Spotify's Radio feature. First of all, the radio seems to have almost no variety when played a few days apart. I play it one day and get 10-15 songs that I like, but then the next time I play it, it's the sam...

  • Gig Goer
  • Hello,   I've been having a few issues with Spotify's Radio feature.   First of all, the radio seems to have almost no variety when played a few days apart. I play it one day and get 10...
  • 260 Views
  • 0 replies
  • 0 likes
  • Other
  • 260 Views
  • 0 replies
  • 0 likes

Can't play some songs?

I'm on a playlist on the web player (not my own) and some of the songs have a grey dot next to them . On these songs there is no artist or album now and it wont let me play the song. It doesnt even have the play button when you scroll over it. The so...

  • Newbie
  • I'm on a playlist on the web player (not my own) and some of the songs have a grey dot next to them . On these songs there is no artist or album now and it wont let me play the song. It doesnt even h...
  • Bittencourt
  • Spotify Star
  • 476 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 476 Views
  • 1 replies
  • 0 likes

Spotify won't let me use premium version

I've had Spotify premium for just under 2 years, but for the past 2 months it has drawn money from my account and won't let me use the premium options like offline listening. I tried cancelling the membership and readding it, and I've tried logging o...

  • Newbie
  • I've had Spotify premium for just under 2 years, but for the past 2 months it has drawn money from my account and won't let me use the premium options like offline listening. I tried cancelling the m...
  • 298 Views
  • 0 replies
  • 0 likes
  • Other
  • 298 Views
  • 0 replies
  • 0 likes

Spotify Connect on Fire TV does not work

The newly released app for the Amazon Fire TV does not work for me (and according to Amazon Customer Reviews for many others). I connected my phone and the Fire TV to the same Wifi, launched the Spotify app on my Nexus 5 and the Connect app on the Fi...

  • Roadie
  • The newly released app for the Amazon Fire TV does not work for me (and according to Amazon Customer Reviews for many others).  I connected my phone and the Fire TV to the same Wifi, launched ...
  • ashbash359884
  • Newbie
  • 27472 Views
  • 23 replies
  • 12 likes
  • 27472 Views
  • 23 replies
  • 12 likes

sync with Windows Phone

Hello everybodyI have problem in my Windows Phone with Spotify (I have a premium account).The songs in "my music" are the same of my other two devices (android and ios) but in these songs are reay to listen off-line but on windows phone the appear of...

  • Casual Listener
  • Hello everybody I have problem in my Windows Phone with Spotify (I have a premium account).The songs in "my music" are the same of my other two devices (android and ios) but in these songs are reay ...
  • Diacono86
  • Casual Listener
  • 395 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 395 Views
  • 2 replies
  • 0 likes