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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • PrankedParsley
  • Newbie
  • 18402 Views
  • 117 replies
  • 11 likes
  • Other
  • 18402 Views
  • 117 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21601 Views
  • 9 replies
  • 2 likes
  • Other
  • 21601 Views
  • 9 replies
  • 2 likes

Not able to add songs to playlists I follow

So my friend recently told me to follow his playlist because we share the same taste in music and so that I can add songs to his playlist, so I did, but the thing is I am not able to add songs to his playlist. When I click on add songs to playlist hi...

  • Newbie
  • So my friend recently told me to follow his playlist because we share the same taste in music and so that I can add songs to his playlist, so I did, but the thing is I am not able to add songs to his...
  • driveflanger
  • Community Legend
  • 1108 Views
  • 1 replies
  • 0 likes
  • music
    Other
    Samsung
  • 1108 Views
  • 1 replies
  • 0 likes

Chinese singer Kenny Bee

Hello Spotify Community,i love Spotify.I would please you to make all albums from the Chinese singer Kenny Bee available. He has made over 50 albums. I hope you can make it happens.Thank you.

  • Casual Listener
  • Hello Spotify Community, i love Spotify. I would please you to make all albums from the Chinese singer Kenny Bee available. He has made over 50 albums. I hope you can make it happens. Thank yo...
  • 268 Views
  • 0 replies
  • 0 likes
  • music
  • 268 Views
  • 0 replies
  • 0 likes

Volume isn't working with Connect

Hello everyone! One of the features I liked that since the last update is that Spotify Connect can now control from PC a Mobile. One issue I found with Connect is that volume isn't working.I remember perfectly that before the update you could adjust ...

  • Community Legend
  • Hello everyone!   One of the features I liked that since the last update is that Spotify Connect can now control from PC a Mobile.   One issue I found with Connect is that volume i...
  • Maisondetre
  • Newbie
  • 525 Views
  • 3 replies
  • 0 likes
  • Connect
  • 525 Views
  • 3 replies
  • 0 likes

Playlists are not loading

I am using spotify web player and whenever I click on a playlist that I have created, it doesn't actually come up and the area where it should show up is blank and dark grey. Sorry if this is kind of vague.

  • Casual Listener
  • I am using spotify web player and whenever I click on a playlist that I have created, it doesn't actually come up and the area where it should show up is blank and dark grey. Sorry if this is kind of...
  • hopebrown26
  • Casual Listener
  • 359 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 359 Views
  • 1 replies
  • 0 likes

Starred Playlist gone

Wednesday, i was on the spotify web player when i noticed my starred playlist was had a copy. One copy had the playlist from newest added to oldest, while the other was the other way around. I found it strange that i had two starred playlist, so i de...

  • Casual Listener
  • Wednesday, i was on the spotify web player when i noticed my starred playlist was had a copy. One copy had the playlist from newest added to oldest, while the other was the other way around. I found ...
  • user-removed
  • Not applicable
  • 656 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 656 Views
  • 1 replies
  • 0 likes

Starred playlist dissapeared

My starred playlist has suddenly disappeared!! Why???

  • Casual Listener
  • My starred playlist has suddenly disappeared!! Why???
  • user-removed
  • Not applicable
  • 452 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 452 Views
  • 1 replies
  • 0 likes

SE ME HA BORRADO LOS ALBUMES GUARDADOS

El caso es ya van dos veces que me desaparecen los ábumes guardados así como los artistas que sigo de Spotify en el PC, en el iPhone los mantengo esta vez, la anterior fue al contrario, y la verdad es que es un engorro volver a clasificar todos los d...

  • Regular
  • El caso es ya van dos veces que me desaparecen los ábumes guardados así como los artistas que sigo de Spotify en el PC, en el iPhone los mantengo esta vez, la anterior fue al contrario,  y la ve...
  • OviiiOne
  • Community Legend
  • 1502 Views
  • 5 replies
  • 0 likes
  • borrado
    delete music
    deleted
  • 1502 Views
  • 5 replies
  • 0 likes

[Windows Phone][Other] you should be sad spotify :(

Why no update on window phone 8.1 really is sooo slow and lag and the icon is so old ughhh I'm sick of this old update :((((((((

  • Newbie
  • Why no update on window phone 8.1 really is sooo slow and lag and the icon is so old ughhh I'm sick of this old update :((((((((
  • 412 Views
  • 0 replies
  • 1 likes
  • Other
    Windows Phone
  • 412 Views
  • 0 replies
  • 1 likes

Songs dissapeared from My Music

So the sections Songs, Artist, etc, show nothing on my desktop app. I have to acces from my android app and make my windows spotify play from there because i still have all my songs on my phone. Its just in my PC that the songs dissapeared. Playlists...

  • Newbie
  • So the sections Songs, Artist, etc, show nothing on my desktop app. I have to acces from my android app and make my windows spotify play from there because i still have all my songs on my phone. Its ...
  • ecusersp
  • Casual Listener
  • 470 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 470 Views
  • 2 replies
  • 0 likes

Taylor swift

I've been paying for spotify premium for a long time now and I wouldn't care if it was $20 a month id make it work.. But why the hell can't I find Taylor swifts songs anymore? Her new album? Previous songs? I read an article a while back about them b...

  • Newbie
  • I've been paying for spotify premium for a long time now and I wouldn't care if it was $20 a month id make it work.. But why the hell can't I find Taylor swifts songs anymore? Her new album? Previous...
  • user-removed
  • Not applicable
  • 611 Views
  • 2 replies
  • 1 likes
  • 611 Views
  • 2 replies
  • 1 likes

Newest version of Windows app logged me out..

Newest version of Windows app logged me out and everytime i try to login in back with facebook i get this error: Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later. I can log in with...

  • Newbie
  • Newest version of Windows app logged me out and everytime i try to login in back with facebook i get this error: Sorry, this feature isn't available right now: An error occurred while processing...
  • 319 Views
  • 0 replies
  • 0 likes
  • WD
  • 319 Views
  • 0 replies
  • 0 likes

No Discover Weekly

About a month ago my playlist section was updated with the discover weekly playlist. However, after that first week, I have never been able to find discover weekly again. I have checked the discover page on browse, I have searched for discover weekly...

  • Newbie
  • About a month ago my playlist section was updated with the discover weekly playlist. However, after that first week, I have never been able to find discover weekly again. I have checked the discover ...
  • OviiiOne
  • Community Legend
  • 488 Views
  • 3 replies
  • 0 likes
  • Other
  • 488 Views
  • 3 replies
  • 0 likes

How do I get a refund for premium?

Hi,I have recently bought a sonos play 1 which has been great with spotify until my premium expired. I've tried to re-authorise spotify so I can keep playing through sonos which has not been successful. I now have paid for 2 spotify premium accounts ...

  • Casual Listener
  • Hi, I have recently bought a sonos play 1 which has been great with spotify until my premium expired. I've tried to re-authorise spotify so I can keep playing through sonos which has not been succes...
  • jean3601
  • Community Legend
  • 525 Views
  • 3 replies
  • 0 likes
  • Connect
  • 525 Views
  • 3 replies
  • 0 likes

Accidentally removed song from "Your Music > Songs" section.

Went to go play it, but the mouse just kinda landed on the checkmark that turns into a X and removes things with no confirmation at all. :'( It would be the last song removed, starts with an A. That's all I know. 3: @Jamie, because I see a different ...

  • Visitor
  • Went to go play it, but the mouse just kinda landed on the checkmark that turns into a X and removes things with no confirmation at all.  :'(   It would be the last song removed...
  • 294 Views
  • 0 replies
  • 0 likes
  • Other
  • 294 Views
  • 0 replies
  • 0 likes

Spotify app missing from Samsung Smart Hub

Hello, I have recently bought a 4K UHD Samsung TV with model number: UN60JU650DFXZA I cannot find the Spotify app in the Smart Hub and I can only see a couple of similar/comparable models supporting the app. Do you know if the app will be available l...

  • Visitor
  • Hello,   I have recently bought a 4K UHD Samsung TV with model number: UN60JU650DFXZA   I cannot find the Spotify app in the Smart Hub and I can only see a couple of similar/comparable ...
  • 1136 Views
  • 0 replies
  • 1 likes
  • Samsung
  • 1136 Views
  • 0 replies
  • 1 likes

My Spotify won't let me sign in through Facebook

Randomly my spotify signed out one day and when I tried to log in through my Facebook (which is where I created spotify through) it keeps saying log in failed and my username/password is either wrong or I should sign up for a spotify account. Please ...

  • Casual Listener
  • Randomly my spotify signed out one day and when I tried to log in through my Facebook (which is where I created spotify through) it keeps saying log in failed and my username/password is either wrong...
  • Ericclymer
  • Casual Listener
  • 481 Views
  • 2 replies
  • 0 likes
  • Mac
    Web Player
    Windows
  • 481 Views
  • 2 replies
  • 0 likes

PS3 no playlists... zero

My PS3's spotify App shoes absolutely zero playlists. None. My case was given the hot-potato treatment by Spotify's completely useless "Customer Service" human-bots until they got bored and told me to talk to Sony. Anyone know if this is a service is...

  • Casual Listener
  • My PS3's spotify App shoes absolutely zero playlists.  None.     My case was given the hot-potato treatment by Spotify's completely useless "Customer Service" human-bots until they g...
  • 192 Views
  • 0 replies
  • 0 likes
  • Other
  • 192 Views
  • 0 replies
  • 0 likes

Discover Weekly not updated since May, not under "Discover"

Hey Folks, The Discover Weekly playlist under my Playlist section has been stuck on the same 30 songs since May 4th, 2015. I've tried to find and follow Discover Weekly under Browse/Discover but all I can see are albums recommended to me. No playlist...

Screen Shot 2015-10-01 at 11.32.23 AM.png
  • Casual Listener
  • Hey Folks,   The Discover Weekly playlist under my Playlist section has been stuck on the same 30 songs since May 4th, 2015.    I've tried to find and follow Discover Weekly under ...
  • 189 Views
  • 0 replies
  • 0 likes
  • Other
  • 189 Views
  • 0 replies
  • 0 likes