Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8446 Views
  • 60 replies
  • 8 likes
  • Other
  • 8446 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19520 Views
  • 9 replies
  • 2 likes
  • Other
  • 19520 Views
  • 9 replies
  • 2 likes

Login Marantz M-CR610

Hello.My Maranz M-CR610 seems not to accept my Login procedures. I state my username, and even changed my password, and then succeed to log in on my Mac, but My Maranz just turns back to "Login" every time I try! Anyone familiar with this problem?

  • Newbie
  • Hello.My Maranz M-CR610 seems not to accept my Login procedures. I state my username, and even changed my password, and then succeed to log in on my Mac, but My Maranz just turns back to "Login" ever...
  • Tondöv
  • Casual Listener
  • 1161 Views
  • 2 replies
  • 0 likes
  • Marantz
  • 1161 Views
  • 2 replies
  • 0 likes

Blackberry help please.

Hi, I am a premium user and playlists all work fine from my desktop, I have recently downloaded spotify to my Blackberry but for some reason, many of the tracks in my playlists are greyed out and unavailable to play. Not sure if I have done somethng ...

  • Newbie
  • Hi, I am a premium user and playlists all work fine from my desktop, I have recently downloaded spotify to my Blackberry but for some reason, many of the tracks in my playlists are greyed out and una...
  • MattSuda
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Solved!! Why isn't the song "The Man Don't Give a F***" by Super Furry Animals on Spotify?

I'm looking at the album "Songbook" by Super Furry Animals on Spotify and for some reason the song "The Man Don't Give a F***" isn't available. Why?

  • Newbie
  • I'm looking at the album "Songbook" by Super Furry Animals on Spotify and for some reason the song "The Man Don't Give a F***" isn't available. Why?
  • MattSuda
  • Spotify Star
  • 340 Views
  • 1 replies
  • 0 likes
  • music
  • 340 Views
  • 1 replies
  • 0 likes

WTF?

This feels quite strange. Here you are a happy paying spotify-premium-user, then it looks like this on three different devices (the three attached images)?!? Both three are connected to the SAME wifi! Is there anyone who has a reasonable explanation ...

  • Newbie
  • This feels quite strange.   Here you are a happy paying spotify-premium-user, then it looks like this on three different devices (the three attached images)?!?   Both three are connecte...
  • MattSuda
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Solved!! Sorry, Hobbes: A Tragic Tale of Disappointment and False Advertising

Thomas Hobbes has once stated that the act of inhibiting the ability of one to pursuit their path to self fulfilment (as well as rights in general) is wrong. Why, then, can I not play my songs in order on my tablet. Every time on my NOOK HD, I've bee...

  • Casual Listener
  • Thomas Hobbes has once stated that the act of inhibiting the ability of one to pursuit their path to self fulfilment (as well as rights in general) is wrong. Why, then, can I not play my songs in ord...
  • MattSuda
  • Spotify Star
  • 376 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 376 Views
  • 3 replies
  • 0 likes

Bring back "Electronic" genre radio

There was "Electronic" radio station on my account but it has been disappeared. It's in my radios but sometimes i delete radios by mistake. Why did you delete it? Please add it again.

  • Visitor
  • There was "Electronic" radio station on my account but it has been disappeared. It's in my radios but sometimes i delete radios by mistake. Why did you delete it? Please add it again.
  • oguzzakin
  • Music Fan
  • 760 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 760 Views
  • 2 replies
  • 0 likes

Skipping track

One track keeps skipping when I play it on an amplified sound system. I tried deleting the track and re adding it. Didn't help.

  • Newbie
  • One track keeps skipping when I play it on an amplified sound system. I tried deleting the track and re adding it. Didn't help.
  • 234 Views
  • 0 replies
  • 0 likes
  • Other
  • 234 Views
  • 0 replies
  • 0 likes

Collaborative playlist - doesn't work?!

I just made a playlist collaborative because I wanted a person to add some songs, but when she added them I can't see them? She can see all the songs we both added, and I can only see the ones I added and a few she added. I have tried to put offline ...

  • Newbie
  • I just made a playlist collaborative because I wanted a person to add some songs, but when she added them I can't see them? She can see all the songs we both added, and I can only see the ones I adde...
  • MattSuda
  • Spotify Star
  • 474 Views
  • 1 replies
  • 0 likes
  • Connect
    music
    Other
  • 474 Views
  • 1 replies
  • 0 likes

(Ayuda)Donde esta la categoria Electronica

La estoy buscando y ya no la encuentro antes habia radio de electronica y ahora NO! Ayuda porfavor

  • Casual Listener
  • La estoy buscando y ya no la encuentro antes habia radio de electronica y ahora NO! Ayuda porfavor
  • MattSuda
  • Spotify Star
  • 317 Views
  • 1 replies
  • 0 likes
  • music
  • 317 Views
  • 1 replies
  • 0 likes

Spotify worldwide

Hey everyone!My question is the following. I have seen similar forums on te subject, but I'd like to know if there are now about it.I have a Free account and am goin to SE Asia in a couple of weeks to live. I've read that it is currently unavailable ...

  • Casual Listener
  • Hey everyone! My question is the following. I have seen similar forums on te subject, but I'd like to know if there are now about it. I have a Free account and am goin to SE Asia in a couple of wee...
  • Pbf
  • Casual Listener
  • 285 Views
  • 3 replies
  • 0 likes
  • Other
  • 285 Views
  • 3 replies
  • 0 likes

[WP 8] Partial Offline Mode after Update 5.1.0.0

I updated Spotify on 26. February 2015 to the current version. Since then a really annoying bug appears. When I try to listen to a song I'll get the message "Sorry, you can't do this in offline mode". But I'm not actually offline because I can make t...

  • Newbie
  • I updated Spotify on 26. February 2015 to the current version. Since then a really annoying bug appears. When I try to listen to a song I'll get the message "Sorry, you can't do this in offline mode"...
  • 437 Views
  • 0 replies
  • 1 likes
  • WP 8
  • 437 Views
  • 0 replies
  • 1 likes

hide recently played artists

Since the new desktop update, the option in settings to show or hide recently played/top artists has disappeared. How can I hide them?

  • Casual Listener
  • Since the new desktop update, the option in settings to show or hide recently played/top artists has disappeared. How can I hide them? 
  • MattSuda
  • Spotify Star
  • 1782 Views
  • 1 replies
  • 5 likes
  • Other
  • 1782 Views
  • 1 replies
  • 5 likes

premium

I send my card number which is ATM card . It is not a credit card ,so the system did not accept my card . I can ask to all why my card is unvalid to that situation because of ATM card or diffrent situation?

  • Newbie
  • I send my card number which is ATM card . It is not a credit card ,so the system did not accept my card . I can ask to all why my card is unvalid to that situation because of ATM card or diffrent sit...
  • MattSuda
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 187 Views
  • 1 replies
  • 0 likes

issue with play delay

I recently updated to 1.0.1060 and have been having issues with delays between songs. Sometimes it takes up to 20 seconds before the track begins to play. I dont believe this is a connection issue as this is happening on both my home and work wifi, a...

  • Casual Listener
  • I recently updated to 1.0.1060 and have been having issues with delays between songs. Sometimes it takes up to 20 seconds before the track begins to play. I dont believe this is a connection issue as...
  • Amarro
  • Community Legend
  • 750 Views
  • 3 replies
  • 1 likes
  • 750 Views
  • 3 replies
  • 1 likes

Solved!! Latest Update for Windows

So one of the great things I loved about Spotify is the ease in jumping around from song to song or clicking on the currently playing song and it taking me directly to where that song is located on my playlist. This was easy to do when searching for ...

  • Newbie
  • So one of the great things I loved about Spotify is the ease in jumping around from song to song or clicking on the currently playing song and it taking me directly to where that song is located on m...
  • MattSuda
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • Other
  • 382 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on Nokia E90

Hey to all! was using my iphone but switched back to my beloving nokia e90. so was searching the www for any symbian version of spotify. found a version and was trying to install it my e90. alert came up saying my mobile phone is not supported. anybo...

  • Newbie
  • Hey to all!   was using my iphone but switched back to my beloving nokia e90. so was searching the www for any symbian version of spotify. found a version and was trying to install it my e90. ...
  • MattSuda
  • Spotify Star
  • 1073 Views
  • 2 replies
  • 0 likes
  • Symbian
  • 1073 Views
  • 2 replies
  • 0 likes

Solved!! Dead Can Dance - Anastasis missing?

Hi there, not quite sure whether this is the right thread to ask, but I'm wondering: What happened to DCDs album Anastasis?I know I once had a playlist of it but can't find the album anymore on spotify? Tom

  • Casual Listener
  • Hi there,   not quite sure whether this is the right thread to ask, but I'm wondering: What happened to DCDs album Anastasis? I know I once had a playlist of it but can't find ...
  • MattSuda
  • Spotify Star
  • 423 Views
  • 1 replies
  • 0 likes
  • music
  • 423 Views
  • 1 replies
  • 0 likes

Can you create a ID3 tagger application using Spotify API?

Forgive me if this is the wrong place, as I did not see a spotify developer board. I'm trying to find a good API that will allow me to get artist, album and most importantly cover-art with the ability to save that data to a users audio files (ID3 tag...

  • Newbie
  • Forgive me if this is the wrong place, as I did not see a spotify developer board.   I'm trying to find a good API that will allow me to get artist, album and most importantly cover-art with t...
  • 586 Views
  • 0 replies
  • 1 likes
  • Other
  • 586 Views
  • 0 replies
  • 1 likes