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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Forgotten-Raven
  • Visitor
  • 13788 Views
  • 88 replies
  • 10 likes
  • Other
  • 13788 Views
  • 88 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20746 Views
  • 9 replies
  • 2 likes
  • Other
  • 20746 Views
  • 9 replies
  • 2 likes

Songs from cds not able to play

I'm noticing that some of my songs that I have from cds on my SoundHound and Playlist are either being skipped or not playing all together: Some songs I am able to play, but songs like Defying Gravity from Wicked are often skipped. I unfortunately do...

Evidence 1 Evidence 2 Evidence 3
  • Gig Goer
  • I'm noticing that some of my songs that I have from cds on my SoundHound and Playlist are either being skipped or not playing all together:         Some songs I a...
  • MattSuda
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 227 Views
  • 1 replies
  • 0 likes

Spotify wont load on anything but phone!

Hi! I have been using Spotify on the laptop and phone, and now on PS4. All was working, and well. Now I can't gePlaystation, phone, laptop, wont work, t Spotify to load on the PS4 (I've deleted and reinstalled, checked for updates, and given it an ho...

  • Newbie
  • Hi!   I have been using Spotify on the laptop and phone, and now on PS4. All was working, and well. Now I can't gePlaystation, phone, laptop, wont work, t Spotify to load on the PS4 (I've dele...
  • MattSuda
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • Other
  • 259 Views
  • 1 replies
  • 0 likes

Solved!! Is there a way to sync local content to my account such as songs?

I have a local playlist but get on other computer other then my own I was wondering if there was a way to sync local content to my account so that way I can go on there computer with my spotify account and not worry about not having my local playlist...

  • Newbie
  • I have a local playlist but get on other computer other then my own I was wondering if there was a way to sync local content to my account so that way I can go on there computer with my spotify accou...
  • MattSuda
  • Spotify Star
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

Strange Behavior of Shuffle Option

Im not really sure where this should go or if I should be writing to you all in a different way about this but I recently noticed that a playlist I made, consisting of over 500 songs and 34 hrs of music, seems to "cycle" back onto itself after a bit ...

  • Newbie
  • Im not really sure where this should go or if I should be writing to you all in a different way about this but I recently noticed that a playlist I made, consisting of over 500 songs and 34 hrs of mu...
  • MattSuda
  • Spotify Star
  • 341 Views
  • 1 replies
  • 0 likes
  • Other
  • 341 Views
  • 1 replies
  • 0 likes

if I had already purchased the premium service appears why my features as a free subscription

I bought spotify Premium on 11 April and had no problem with service but three days ago I appeared as a free subscription. why is this happening? how I can fix it?

  • Visitor
  • I bought spotify Premium on 11 April and had no problem with service but three days ago I appeared as a free subscription. why is this happening? how I can fix it?
  • MattSuda
  • Spotify Star
  • 334 Views
  • 2 replies
  • 0 likes
  • Other
  • 334 Views
  • 2 replies
  • 0 likes

Solved!! Ps4 streaming using iPhone data?

Hello, I've noticed that since I began using spotify on my ps4 the data on my iPhone was used up completely within the first week. My service provider doesn't show me what my data is used on exactly so I'm left in the dark.When I stream on ps4 I tend...

  • Casual Listener
  • Hello, I've noticed that since I began using spotify on my ps4 the data on my iPhone was used up completely within the first week. My service provider doesn't show me what my data is used on exactly ...
  • MattSuda
  • Spotify Star
  • 1614 Views
  • 2 replies
  • 0 likes
  • Connect
    music
  • 1614 Views
  • 2 replies
  • 0 likes

Solved!! I can't change Preferences

In Windows 8.1 the sliders to change Preferences have stopped working. I am logged into my Premium account. Any ideas? Krish_B

  • Casual Listener
  • In Windows 8.1 the sliders to change Preferences have stopped working. I am logged into my Premium account. Any ideas?   Krish_B
  • Krish_B
  • Casual Listener
  • 2390 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 2390 Views
  • 2 replies
  • 0 likes

Roku App - Serious Issues - Mod please sticky?

Ok guys I appreciate Spotify for developing a Roku app but to leave it undeveloped for three years is embarrassing. It is now so slow and unpredictable I know many people who have given up using it on Roku. By contrast Netflix is brilliant even the B...

  • Casual Listener
  • Ok guys I appreciate Spotify for developing a Roku app but to leave it undeveloped for three years is embarrassing. It is now so slow and unpredictable I know many people who have given up using it o...
  • p4l1ndr0m3
  • Newbie
  • 715 Views
  • 1 replies
  • 3 likes
  • Other
  • 715 Views
  • 1 replies
  • 3 likes

Solved!! Wrong Version of Queen's 'Killer Queen'

Hey all, Prior to this the song was the original version, but now when I try to play it (be it from my playlist or if I search for it) it plays a completely different version of the song. Queen – Killer Queen - 2011 Remaster This is the song in quest...

  • Newbie
  • Hey all,    Prior to this the song was the original version, but now when I try to play it (be it from my playlist or if I search for it) it plays a completely different version of the ...
  • oscarA1994
  • Casual Listener
  • 1920 Views
  • 4 replies
  • 4 likes
  • music
  • 1920 Views
  • 4 replies
  • 4 likes

Gramofon - volume slider in connect issue

The volume is going from Full to 0 in 1/3rd of the slider on my iPad 4. Newest iOS and app version. On my screen that's about 1/2 an inch and very jumpy.Ipad speaker and Bluetooth do make use of the entire slider.I'd really like a much longer slider ...

  • Casual Listener
  • The volume is going from Full to 0 in 1/3rd of the slider on my iPad 4. Newest iOS and app version. On my screen that's about 1/2 an inch and very jumpy. Ipad speaker and Bluetooth do make use of th...
  • DutchDude
  • Casual Listener
  • 1730 Views
  • 1 replies
  • 2 likes
  • Other
  • 1730 Views
  • 1 replies
  • 2 likes

Spotify Browse Missing Playlists

Hey guys I hope you can help me, because lately i've been noticeing that in Spotifys Browse Option, Playlists have gone missing or simply are not categorized in any of the Tabs anymore. For Example I often use the Pop Tab to find and listen to some P...

  • Newbie
  • Hey guys I hope you can help me, because lately i've been noticeing that in Spotifys Browse Option, Playlists have gone missing or simply are not categorized in any of the Tabs anymore.   For ...
  • 787 Views
  • 0 replies
  • 0 likes
  • Other
  • 787 Views
  • 0 replies
  • 0 likes

My all songs deleted from spotify

My all songs deleted yesterday.I dont know how it was..How we do it,help me pls

  • Newbie
  • My all songs deleted yesterday.I dont know how it was..How we do it,help me pls
  • joaocstr
  • Newbie
  • 455 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 455 Views
  • 2 replies
  • 0 likes

Phone to PS3

I can't get the Spotify app on my phone to connect to the app on my ps3. Everytime i click the megaphone button and press ps3, the ps3 app resets and nothing happens.

  • Newbie
  • I can't get the Spotify app on my phone to connect to the app on my ps3. Everytime i click the megaphone button and press ps3, the ps3 app resets and nothing happens.
  • Burntsoul
  • Casual Listener
  • 2672 Views
  • 1 replies
  • 0 likes
  • Connect
  • 2672 Views
  • 1 replies
  • 0 likes

[Other Platform][Other] Rethinking contact options & general customer service

Looking at the forums, I'm not the only one who's having trouble with this... so perhaps it would be an idea for Spotify to change their current methods of getting in touch with them. I have sent COUNTLESS emails through their so called 'contact form...

  • Newbie
  • Looking at the forums, I'm not the only one who's having trouble with this... so perhaps it would be an idea for Spotify to change their current methods of getting in touch with them.   I have...
  • Marco
  • Community Legend
  • 449 Views
  • 1 replies
  • 0 likes
  • Other
    Other Platform
  • 449 Views
  • 1 replies
  • 0 likes

[WP8] Client stops working

Hi. I am using Spotify's version 5.1.0.0 and Windows Phone 8.1 on a NOKIA Lumia 930. I am unable to stream any sort of music on my phone. Everytime I install Spotify it works well only in the first time. After rebooting the cellphone or closing the a...

  • Newbie
  • Hi.   I am using Spotify's version 5.1.0.0 and Windows Phone 8.1 on a NOKIA Lumia 930.   I am unable to stream any sort of music on my phone.   Everytime I install Spotify it wor...
  • 346 Views
  • 0 replies
  • 1 likes
  • music
    WP 8
  • 346 Views
  • 0 replies
  • 1 likes

Ps4 your music issue!

On the PS4 when I go to Your Music I can't seem to organize by Album - just by song. Anyone know how to organize by album, so all the albums just appear at the same time?

  • Newbie
  • On the PS4 when I go to Your Music I can't seem to organize by Album - just by song. Anyone know how to organize by album, so all the albums just appear at the same time?
  • MusicLimited
  • Casual Listener
  • 439 Views
  • 2 replies
  • 0 likes
  • music
  • 439 Views
  • 2 replies
  • 0 likes

Error: Album plays tracks from different album

HiI decided I fancied listening to some old Mojo Nixon albums I used to own. I selected the Mojo Nixon album "Root Hog or Die" the first track "Debbie Gibson is Pregnant with my Two Headed Love Child" doesn't play. Instead even though ut ahows up as ...

  • Newbie
  • Hi I decided I fancied listening to some old Mojo Nixon albums I used to own. I selected the Mojo Nixon album "Root Hog or Die" the first track "Debbie Gibson is Pregnant with my Two Headed Love C...
  • 309 Views
  • 0 replies
  • 0 likes
  • Other
  • 309 Views
  • 0 replies
  • 0 likes

Solved!! Unable to access Spotify on my Samsung Smart TV

Hello to all. I am unable to start Spotify on my Samsung Smart TV although it was working recently. All I have is a black screen with an ellarge part of the Spotify logo showing on the left hand side. When I uninstalled the app and rerun it, the logi...

  • Newbie
  • Hello to all.   I am unable to start Spotify on my Samsung Smart TV although it was working recently.  All I have is a black screen with an ellarge part of the Spotify logo showing on the...
  • fxp
  • Newbie
  • 17764 Views
  • 5 replies
  • 0 likes
  • Windows
  • 17764 Views
  • 5 replies
  • 0 likes