Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Madethisyaccidentw
  • Newbie
  • 12108 Views
  • 80 replies
  • 9 likes
  • Other
  • 12108 Views
  • 80 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20478 Views
  • 9 replies
  • 2 likes
  • Other
  • 20478 Views
  • 9 replies
  • 2 likes

Song gone missing?

For a long period of time, I listened to the song Five Hours - Deorro, so much so it was my No.1 listened song of 2014. Now, its gone. I've searched for it and it hasn't come up. Any reason why?

  • Casual Listener
  • For a long period of time, I listened to the song Five Hours - Deorro, so much so it was my No.1 listened song of 2014. Now, its gone. I've searched for it and it hasn't come up. Any reason why?
  • kbrooksc
  • Community Legend
  • 479 Views
  • 1 replies
  • 0 likes
  • music
  • 479 Views
  • 1 replies
  • 0 likes

Solved!! hands off

Om inte Spotify genast lägger tillbaka Ella kommer jag att ta till med svordommar här i forumet. Där blev dom allt rädda. Så skall dom tas!!

  • Music Fan
  • Om inte Spotify genast lägger tillbaka Ella kommer jag att ta till med svordommar här i forumet. Där blev dom allt rädda. Så skall dom tas!!
  • JoeThomas
  • Community Legend
  • 556 Views
  • 3 replies
  • 0 likes
  • 556 Views
  • 3 replies
  • 0 likes

ONKYO 515 login problem

sorry if this has been answered elsewhere, I have looked through other threads. I have an ONKYO 515 and I am trying to login to spotify, but I keep getting a login error. I am using my spotify details (not facebook). My spotify account works fine on ...

  • Regular
  • sorry if this has been answered elsewhere, I have looked through other threads. I have an ONKYO 515 and I am trying to login to spotify, but I keep getting a login error. I am using my spotify de...
  • onboar68
  • Casual Listener
  • 1541 Views
  • 7 replies
  • 0 likes
  • 1541 Views
  • 7 replies
  • 0 likes

Are offers still valid if purchased as a gift card?

There is an offer going right now which gives you 2 months free when you buy one month premium. I would like to get this for a friend.. but if i buy the 1 month premium through a gift card, would I still get the 2 free months?

  • Newbie
  • There is an offer going right now which gives you 2 months free when you buy one month premium. I would like to get this for a friend.. but if i buy the 1 month premium through a gift card, would I s...
  • user-removed
  • Not applicable
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Solved!! Re: can't find a song

i knw this playlist and tried it but the 2 songs that i want from it is lock. i cannot click on it

  • Casual Listener
  • i knw this playlist and tried it but the 2 songs that i want from it is lock. i cannot click on it
  • user-removed
  • Not applicable
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Spotify para Firefox os

Cuando Spotify esté disponible para Firefox OS avisen que me hago la cuenta premium. Mientras tanto no.

  • Casual Listener
  • Cuando Spotify esté disponible para Firefox OS avisen que me hago la cuenta premium. Mientras tanto no.
  • 314 Views
  • 0 replies
  • 0 likes
  • Other
  • 314 Views
  • 0 replies
  • 0 likes

Aplicación Spotify Firefox OS

Hola mi pregunta es si piensan sacar la aplicación para el nuevo S.O. para Smartphones Firefox OS, de verdad seria genial que los usuarios de este nuevo S.O. Móvil podamos tener la oportunidad de llevar nuestra música a cualquier parte con esta gran ...

  • Newbie
  • Hola mi pregunta es si piensan sacar la aplicación para el nuevo S.O. para Smartphones Firefox OS, de verdad seria genial que los usuarios de este nuevo S.O. Móvil podamos tener la oportunidad de lle...
  • elpiayito
  • Casual Listener
  • 854 Views
  • 3 replies
  • 2 likes
  • Other
  • 854 Views
  • 3 replies
  • 2 likes

Windows Phone 8 - Follow Artitst ?

I was just went into spotify on my windows phone to follow an artist I found via shazaam. But I cant for the life of me find the follow link. I cant imaging its not there. Can someone please show me where that is. When I search an artist and click on...

  • Casual Listener
  • I was just went into spotify on my windows phone to follow an artist I found via shazaam. But I cant for the life of me find the follow link.   I cant imaging its not there. Can someone plea...
  • 192 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 192 Views
  • 0 replies
  • 0 likes

[WP8] Spotify is still not free for Turkish wp users

Spotify still requires a premium account to log in for those who live in Turkey. I could log in when it became free to wp user with v4.0 update. After the next update(v4.1 and v4.2 I guess) I couldn't log in anymore. I also asked my turkish friends i...

  • Casual Listener
  • Spotify still requires a premium account to log in for those who live in Turkey. I could log in when it became free to wp user with v4.0 update. After the next update(v4.1 and v4.2 I guess) I couldn'...
  • Rohin
  • Casual Listener
  • 354 Views
  • 2 replies
  • 0 likes
  • 354 Views
  • 2 replies
  • 0 likes

Solved!! I need to FORGET a device

I know normally people are having trouble connecting, but I actually need to FORGET a device! I helped set up a friends Heos system and now his speaker I used to test is showing as an available device all the time.

  • Casual Listener
  • I know normally people are having trouble connecting, but I actually need to FORGET a device!   I helped set up a friends Heos system and now his speaker I used to test is showing as an avai...
  • Takon074
  • Casual Listener
  • 12593 Views
  • 3 replies
  • 0 likes
  • Denon
  • 12593 Views
  • 3 replies
  • 0 likes

Solved!! HR contact- job vacancy

hi- brand new to the forum, apologies for the lack of introduction.Really trying to find a way to contact someone to discuss a UK job vacancy... Any help or suggestions appreciated. It's quite urgent.Thanks again.S

  • Newbie
  • hi- brand new to the forum, apologies for the lack of introduction. Really trying to find a way to contact someone to discuss a UK job vacancy... Any help or suggestions appreciated. It's quit...
  • Merik
  • Community Legend
  • 1027 Views
  • 4 replies
  • 0 likes
  • 1027 Views
  • 4 replies
  • 0 likes

Spotify Connect for Desktop and Windows Phone

When can we expect Spotify Connect support in the Windows desktop program? (to control another device, and to be controlled by phone/tablet) And when can we expect Spotify Connect in the Windows Phone app? Also, the "my year in music" doesn't work. I...

  • Casual Listener
  • When can we expect Spotify Connect support in the Windows desktop program? (to control another device, and to be controlled by phone/tablet) And when can we expect Spotify Connect in the Window...
  • Cthugha
  • Casual Listener
  • 500 Views
  • 1 replies
  • 0 likes
  • Connect
    Onkyo
    WP 8
  • 500 Views
  • 1 replies
  • 0 likes

two different songs.. same song

ARTIST:D-WHY ALBUM:DONT FLATTER YOURSELF SONGS: 1 .ALL GOOD (FEAT. HITBOY) 2. STEALING YOUTH THESE SONGS ARE THE SAME! THE SONG "ALL GOOD" IS ACTUALLY THE SONG "STEALING YOUTH" SO THE OTHER SONG ISNT EVEN AVAILABLE. SO YOU HAVE TWO "STEALING YOUTHS" ...

  • Newbie
  • ARTIST:D-WHY ALBUM:DONT FLATTER YOURSELF SONGS: 1 .ALL GOOD (FEAT. HITBOY)                2. STEALING YOUTH   ...
  • 297 Views
  • 0 replies
  • 0 likes
  • 297 Views
  • 0 replies
  • 0 likes

Spotify App on LG TV's

Hi - I'm just wondering why Spotify App is not available on LG TV's in New Zealand - it's available in Australia. Really disapointed we can't use it on our new Smart TV Anyone know why this is?

  • Newbie
  • Hi - I'm just wondering why Spotify App is not available on LG TV's in New Zealand - it's available in Australia. Really disapointed we can't use it on our new Smart TV 😞   Anyone know wh...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Albums didnt displayed

Hi, I have a lot of albums added to my music, they arent displayed on windows.... On my phone there are still there, but on windows I have to save the agaian ¬¬

  • Newbie
  • Hi, I have a lot of albums added to my music, they arent displayed on windows.... On my phone there are still there, but on windows I have to save the agaian ¬¬
  • 352 Views
  • 0 replies
  • 0 likes
  • WD
  • 352 Views
  • 0 replies
  • 0 likes

Re: What happened to Hoodoo Gurus?

I am another Hoodoo Gurus fan, and very disappointed with Spotify about it...

  • Newbie
  • I am another Hoodoo Gurus fan, and very disappointed with Spotify about it...
  • scottypie123
  • Music Fan
  • 1559 Views
  • 2 replies
  • 8 likes
  • 1559 Views
  • 2 replies
  • 8 likes

Cannot see my activity feed!!!

I cannot see my activity feed. I follow over 20 people/bands. I have had spotify for at least 2 years now, and the premium version for most of that time. I used to be able to see the activity feed, but i haven't been able to see it for a while now. I...

  • Casual Listener
  • I cannot see my activity feed. I follow over 20 people/bands. I have had spotify for at least 2 years now, and the premium version for most of that time. I used to be able to see the activity feed, b...
  • user-removed
  • Not applicable
  • 1926 Views
  • 5 replies
  • 1 likes
  • 1926 Views
  • 5 replies
  • 1 likes

Re: Where on earth has James Bay gone?

Hello: @Josh_wren What is your listening region? I am in the U.S. and I see available to me The Dark Morning E.P. Let It Go E.P. and as well as Hold Back The River E.P. might just be a regional thing with his music for your listening region, sometime...

  • Visitor
  • ...hread to https://community.spotify.com/t5/Help-Other-Partner-Devices/bd-p/002 the Rockstars and Mods have been asked to keep music request and messages about missing music there.   Also have a...
  • Josh_wren
  • Newbie
  • 595 Views
  • 1 replies
  • 0 likes
  • 595 Views
  • 1 replies
  • 0 likes