can't log in my old account on my new phone

[vanphat1506]

Hi spotify, why can't I log in to my old account with my old phone number on my new phone? Please help me because I have Premium account on my old account. 
Thank u so much.

[OscarDC]

Hey @vanphat1506,

Thank you for reaching out to the Community and welcome. We moved your post from the Chats section to one of the Help boards as its content fits better here.

If the phone number login is not working properly, we'd recommend trying a different login method in case you have another one available. If not, and you need to set one, since we don't have access to users' accounts in the Community, we'd recommend contacting our Customer support directly so they can check the account and help you further.

If anything else comes up, the Community will be here for you.