Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey there,
Thanks for reaching out 🙌🏼
To download music for offline listening, follow the steps from this guide over here.
It's a pretty straightforward process but let us know should any difficulties or questions come to mind 🙂
Cheers!
So sorry to say this, but that trick doesnt help on all electronics!
Hey @robertson7271,
Thanks for getting in touch about this here in the Community.
Could you let us know on which devices you're struggling to download your content? Make sure to include as much info as you can about the issue, you're experiencing including the make/model and OS of your devices along the Spotify version they're running and some screenshots of the error you're seeing, if possible.
We'll be waiting for your reply.
Unfortunately, I cannot find the download button on my chromebook. I'm assuming that it's not possible to download playlists on here.
Hey there @bethanywitt,
Thanks for your reply here and welcome.
It's important to mention that the option to download content is not available in the web player. If perhaps you're using the web app in your Chromebook, then it's expected not to see the button to download content.
If perhaps you're using the app or you cannot locate this option on a different device, please let us know.
We'll be on the lookout!
it doesnt work on chromebook
if I use the downloaded app on Spotify it still don't show the option to download
YEAH exactly
Hi folks,
Thanks for the replies.
Could you let us know how and from where you've installed the app on your Chromebooks? Sends us some screenshots of what you see so we can look in more detail.
Keep us posted.
Hey @emily117,
Thank you for keeping in contact and for the clarification.
In that case, would you mind downloading the Android version of the app to see if it makes any difference? You can find out how to install the Android version of Spotify on your Chromebook by going to the Google Support page here.
If the issue persists, include in your next response a screenshot of the options you see available on your end to take a better look.
Hope this helps. Let us know how it goes.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…