spotify doesn´t start on chromebook

[Andy-Susumu]

Plan

Free/

Country

netherlands

Device

chromebook

My Question or Issue

My spotify doesn´t open. It will open and then at once shutdown.

I have tried reinstalling doesn´t work. It works on my phone and also webplayer

Thanks Andy

[Yordan]

Hi, @Andy-Susumu,

Thanks for reaching out!

Does this occur before or after you log in to your account? In case it's after, it's worth trying with another account (a friend's or a relative's would do) to see if the issue would persist there. If possible, I'd also recommend changing the "Proxy type" to No proxy from the login menu to see if that helps:

Spoiler

1. From the Spotify login screen, select Settings.
2. In the new window that shows up, set the Proxy type to No proxy.
3. Restart the app.

Lastly, check if there are any pending updates for Spotify or your OS and install them.

Hope this helps! Let us know how it goes 

[Andy-Susumu]

It happens before I log in the start up screen will appear then at once shutdown again

[Yordan]

Thanks for the reply, @Andy-Susumu!

Are you using any apps/settings that might be blocking Spotify & causing it to crash? If so, make sure you add the app as an exception.

Keep us posted on this.

[Andy-Susumu]

I uninstalled end then reinstalled. Now it is working again don't know why the first time this didn't work?

Anyway thanks

[OscarDC]

Hey @Andy-Susumu,

Thank you for keeping in contact. 

It could have been related to different factors, but we're glad to know that everything is working fine now. We appreciate the time you took following the process and sharing your solution. 

In case you need anything else, remember that we're just a post away.

Cheers!

[Andy-Susumu]

Today spotify again doesn't open. Yesterday it worked very odd

[Yordan]

Hi, @Andy-Susumu,

Are you able to set up Linux on your Chromebook? If so, something else you can try is installing the Linux app instead to see if that does the trick.

I'd also suggest making sure your drivers and OS are running the latest updates.

Take care 💚