Can't remove plan member

[Nuggie-Queen]

I have tried and repeatedly failed to remove an unwanted plan member from my account but have been unable to. 

[Anyk17]

Hey @Nuggie-Queen!

Thanks for posting and welcome to the Spotify community.

To remove a member of the Family plan, follow these steps:

1. Go to your account page.
2. Under Subscription, choose Manage members.
3. Select the option to remove members.

If you have trouble with these steps, could you share more details on the errors you get, if any? Please make sure to provide the following details:

• Device and operating system (e.g. MacBook Air, 10.10 OSX)
• Any screenshots/screen recordings that help explain or illustrate the issue

Looking forward to your answer!

[Nuggie-Queen]

Hey Anyk17, 

I tried that, but I had no success. There are no error codes, I simply cannot see that as an option when I go to the plan member's profile. I am on the 2021 Macbook Pro. 

[Anyk17]

Hey @Nuggie-Queen!

Thanks for letting me know.

Could you give it a try on a different device or browser? If you still don't see the option, please share a video or screenshots of what you see.

Looking forward to your reply.