Compte principal du compte familly n'est pas en premium

[theonemo]

Mon père a créé un compte spotify familly et nous à invité notre compte marche bien on l'a passé en premium sans problème. En revanche nous n'arrivons pas à passer son compte à lui en premium . HELP

[SergioDavid]

Hey @theonemo, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in French, you can reach out to us via email.

If your dad signed up as the administrator of the Premium for Family plan, he should have Premium.

If he didn't sign up as an admin, ask the user who's the owner of the plan to invite him to the plan following the steps listed here.

Hope that helps 🙂