Discount Family Subscriptions!

[aekawa]

Bonsoir.
j'ai payé pour avoir spotify family.
Le problème, c'est que quand j'écoute une musique, c'est le téléphone d'une autre personne de ma famille qui va faire la musique.
Je voudrais savoir comment ecouter de la musique sans qu'elle ne s'affiche sur le téléphone de qq d'autre même s'il est connecté sur le même wifi.
merci

[Alfredo]

Hey @aekawa, welcome to the community!

We hope yo don't mind us replying in English.

For the Premium for Family plan to work as intended, every user must have their own Spotify account linked to it. You can find all the info on how to manage your plan here.

If you've already followed all these steps and you're sure each family member is using their own account, the issue could be caused by a home streaming device, like using the same speaker another user was listening with previously without logging out of their account first.

Let us know how you get on.

[Gonzospeed]

Bonjour, 

J'ai exactement le même problème et aucune aide possible ?!? 

[Katerina]

Hey there @Gonzospeed,

Thanks for posting about this here in the Community!

We hope you don't mind us replying in English since it's the Community's official language. 

If you're having troubles when family members are trying to listen to music on their own device at the same time, we'd first recommend making sure you've followed the steps provided in this Spotify Answer. 

Once each member has accepted the invitation to your plan successfully, we'd suggest asking them to follow the steps provided here to log out on each of their devices. Then, they can log in again using the correct login details for their own Spotify account.

On another note, you can find more information on how to set up your Premium for Family plan here.

Let us know how you get on! We'll be right here if you need more help.

Have a lovely day 🙂

[Gonzospeed]

Merci pour votre explication, ca fonctionne !!! 

Belle journée.

[Katerina]

Hey there @Gonzospeed,

Thanks for keeping us in the loop and glad to hear that this helped 🙂 

If you have any further questions, don't hesitate to give us a shout! We'll be happy to lend a hand.

spotify:track:5t8alspYnbJeLybFVhMhGK

[NATHACHKA]

Je ne comprends pas l'intérêt d'avoir un abonnement family que l'ai arrêté puisque l'on ne peut écouter des musiques différentes dans la même maison sans avoir une adresse mail différente par appareil ! Exemple plusieurs Google home impossible d'écouter Spotify si quelqu'un écoute déjà sur un autre appareil

[Novy]

Hey @NATHACHKA, 

Thanks for reaching out about this in the Community. We hope you don't mind us replying in English, as it's the Community's official language.

At the moment, it's not possible to switch the accounts in a Family plan to stream to a Google Home device. 

However, other users also think this would be a good idea. In this case, you can add your +VOTE and Subscribe to this thread. That way you can stay up-to-date with any relevant news about this.

If anything else comes up, we'll be right here. 

Have a good one 🙂