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Family member kicked out, no address in the profile

Family member kicked out, no address in the profile

Hello, 

 

recently one of my Spotify Familie members just got thrown out of the family. I tried to invite him back in, but the Adress, were we all live and which got used for starting the family is not accepted. As I treid to find a solution, i discovered that in my profile only the zip cod (which was alterd to 12345 by a magic hand) is shown, and there is not even a space where I could type in the familiy's address! Please help and do your magic community! Thanks 

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2 Replies

 

Welcome to the Spotify Community, we're glad to see you're part of the band.


Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 
Don't hesitate to drop us a message if you need us again.
 
All the best.
Maria_BModerator
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“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart

Family members kicked out after receiving email to confirm zip code. Now, when invite again, the address could not be verified. Help, please.

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