Google doesn't accept my address

[Lerato-2024]

Plan

Premium family 

Country

South Africa 

Device

Redmi 13 C

Operating System

 Android 

My Question or Issue

I have just changed my plan from premium individual to family so I can add my son. It billed me after updating my subscription but I can't even get past step 2. It doesn't accept my address. It either says it's to vague or not found and I should include unit number but it doesn't accept it when I do

[ashalice9]

If your address isn’t being accepted when setting up your Premium Family plan on your Redmi 13C, try entering it in a different format. Make sure to include the unit number without any special characters

[Vasil]

Hey @Lerato-2024,

Sorry to see you've been having issues with your Premium!
Try using a Google Plus code instead of the address, it should resolve the situation for you! You can find out how this can be done by clicking here.

Tip: It's best to not use any VPN services when trying to verify your addresses.
Hope this helps! Let us know in case any further questions arise 🙂

[arickman]

I think you are using special characters in the address that is why you are facing with this problem. Or is it a verified email address that you are using, like phone etc?