Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I can't join to Familiar Plan

I can't join to Familiar Plan

I was in the plan, but I did not check an email and they took me out, now they invite me and I can not join, I get an error

WhatsApp Image 2019-04-26 at 15.34.32_32.jpg
Reply
1 Reply

Hey @BastianRomero.

 

Let's see what we can do.

 

We recommend you check out this page. Especially the part that says 'Why was I removed from the Premium for Family plan?'.

 

Let us know how that goes! Have a nice day ๐Ÿ™‚

Suggested posts