Me habeis dejado solo en el plan familiar

[mukekogzm]

Hola

Tengo un plan familiar con mi familia y los habéis echado a todos.

Todos vivimos en la misma casa pero veo que eso ustedes no lo veis.

¿Qué hago?

[JulianA_Bogota]

Hey @mukekogzm, thanks for writing!

We hope you don't mind us replying in English. Can you remove the invites you've sent to your family members and send some new ones? Once they get it, ask them to try and redeem each one from a different device or a desktop computer on an incognito window.

If you'd like to receive additional help in Spanish, our customer support team could give you a hand. You can get in touch with them here, or via social media channels on Facebook and Twitter.

They'll reply to your message as soon as possible.

Have an amazing day 🙂