Me saco del plan familiar porque no confirmé la dirección, que puedo hacer?

[#1]

Me mandaron un correo para confirmar la dirección y no lo ví hasta después de un mes por qué ya mi cuenta no era premium

[Lyubka]

Hey there,

Thank you for reaching out here in the Community! We hope you don't mind us answering in English as this is the official language of the forum.

Here you can find more information about address verification. If you haven't noticed the email, you can also reach out to Customer Support to have your account checked as we can't make any account related actions here in the Community. 

Hope this helps,

Cheers!