Moved to another country, duo plan doesn't recognize address

[jeffbishop]

I opened my account in the US. Now I live in EU. I'm trying to set up a Duo Premium account with my son, who lives in my house. Every attempt fails saying "you are trying to set up an account with someone in another country" even though we are putting in the same home address. I saw where I can change my country. It requires I changed my payment method which I can't do until I get a local debit card. How can I get my son on a family plan?

[Maxim]

Hey @jeffbishop ,

Thanks for reaching out.

Unfortunately, he won't be able to join your plan until you update your account's country setting by updating your payment method to one that's been issued in the new country.

https://support.spotify.com/article/country-region-settings/

Let me know if you have any other questions 🙂