New device

[ceciliejohanne]

I use premium for family on my computer and on my ipad. No problem. But when I log into my account in my laptop it tells me that I have a family membership, but I can not find my lists. I can only click to "Get spotify". Clicking that tells me: Your account is part of a family subscription, please refer to the Premium for Family owner to manage your subscription.

What is the clue here? I already use this on two other devices! 

[MattSuda]

Hey @ceciliejohanne

Are you trying to use the web player on your computer or do you want to download and use the Spotify desktop app?

To me it sounds like you are logging into the Spotify account page.