Premium Family Plan

[babala1]

My daughter has a single Spotify account and I want to start a family account. If she joins my family plan, then cancels her single account, will she lose all her music?

[Bethany_Dawn]

Hi @babala1 and welcome to the Community! 🙂
She shouldn't lose anything if she joins with her current subscription. It will just merge under the Family one and no longer be a single Premium account (billing would convert to the Family plan owner).
I've copied down some info you might find user and you can find the full Family support FAQ here.
Hope this helps and have a good one! 🙂

Join an existing Premium for Family plan

To join an existing Premium for Family plan, you need to reside at the same physical address as the plan’s owner (the person who subscribed to the plan). 

All members have their own personal Premium account (so you don’t need to worry about asking the plan’s owner for their username and password). 

If you don't have an account yet, you’re given the option to create one as you join. If you do, and already have Premium, future payments switch to the plan owner (and any Premium time remaining from previous payments will resume when you leave the family plan). 

Note: If you're subscribed to Spotify Premium through a third party, e.g. your mobile provider, you need to cancel your subscription with them to join Premium for Family.

1. Have the owner invite you to their plan.
2. You'll receive an email with a link to join. Open and click ACCEPT INVITATION. You're redirected to your account page, where you'll see a confirmation screen.
   Note: If you're not already logged in or don't have an account yet, you'll be asked to log in or sign up before seeing the confirmation.
3. Enter your details and click SUBMIT to join the Premium for Family plan.

Here are a few things to keep in mind:

• You can only switch from one Family plan to another once every 12 months.
• You can’t combine it with any trials, or offers such as the student discount.
• If you're subscribed to Spotify Premium through another company (e.g. your broadband/mobile provider), you need to cancel your subscription with them to upgrade to Premium for Family.

[ChuckC59]

I can't quite seem to find the answer to my question.  I want to open a Premium for Family plan.  My wife already is a premium member through our cell provider.  I understand she will have to cancel her account to join the Family plan.  Will she lose her playlists/downloads if she does that?