Premium family plan not available

[Dickvondowling]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I am a premium individual account holder (not through another plan) and would like to upgrade to premium family however each time I try, it does not show as an available plan for me.

what do I need to do? I don’t want to cancel my existing account and loose all my playlists.

[Maxim]

Hey @Dickvondowling ,

Thanks for coming to the Community.

Have you tried upgrading here and here? You, unfortunately, didn't provide the name of the country you're based in, so I can't check if the plan is available there 🙂