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Problem redeeming family premium(Country)

Problem redeeming family premium(Country)

Hello, I am currently living in the Netherlands and I don't have a dutch credit/debit card so I am using my bulgarian one. The main problem is that when I am creating a family group, it's members cannot redeem their codes because the location that appears on my profile seems to be BG(Bulgaria) and on theirs NL(Netherlands) because they made their accounts here and mine was made back in Bulgaria. I can't change my location to NL or is there another way of fixing this because they cannot use the family package?

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1 Reply

Hey @idjoan,


Unfortunately not, you would have to get a payment method from the Netherlands to allow the other members to join.

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