Problem with Spotify Family

[nicoiskastah]

Hello,

I have a spotify account with Family Plan. This morning I had no problem but one hour ago my profile was configured as a basic one. How is it possible? How can I regain my Family Subscription Plan?

Thanks,

Nico

[Peter · Accepted solution]

Hey @nicoiskastah.

Thanks for reaching out to us about this, we'll be glad to help you out 🙂

Have you checked out this support article, specifically under the Need help? section? It should have all the answers you need. If not, we'll always be here to help you out.

Let us know how you get on or if you have any other questions 🙂