Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Unable to join spotify premium for family (correct address)

Unable to join spotify premium for family (correct address)

Plan

(hopefully) Premium, Family

Country

 Philippines

 

My Question or Issue

 I was sent an invite to Spotify Premium for family. I accepted the invite and made sure that the address was correct but, Spotify says that I am unable to join the family plan. I have just verified my account, and my details(address) are correct, so why can't I join the Spotify family?

 

Reply
1 Reply

Hi there,

 

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.

 

I hope this helps! 🙂

Suggested posts