address

[ThaisPaiLounine]

My family use the premium for family, but my account pass for free accont because they said that my address is different  from the others. How can i change that? We live at the same address. My account is the same as the facebook. 

[Alfredo]

Hey @ThaisPaiLounine, welcome to the community!

Thanks for reaching out to us, we'll do our best to help you out.

If you've been removed from the Premium for Family plan and can't join, it's best to contact our Support team.

You can give them a shout via Twitter or Facebook. They'll take a look at your account and get back to you as soon as possible.

All the best.